Customers frequently reported slow service, especially during peak hours and late-night shifts.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and food preparation errors.
Staff Behavior
Feedback highlighted mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
The cleanliness of the dining area and restrooms was often criticized, with reports of overflowing garbage bins and dirty tables.
Food Quality
While some customers enjoyed the food, others reported issues with stale or poorly prepared items.
SP
Shayla Pearce
4 days ago
1.0
I am extremely disappointed with the experience I had at this McDonald’s. Our order was completely messed up, so we went back expecting it to be corrected, something that should be simple customer service. Instead, we were met with attitude and zero effort to fix the issue.
COLE, in particular, was very rude and spoke to us with an unnecessarily sharp, dismissive tone. It felt like we were inconveniencing him just by asking for the food we actually paid for. Not only did they refuse to replace what we asked for, but the entire interaction left us shocked at how unprofessional and disrespectful the service was.
This experience was genuinely frustrating and honestly unacceptable. I have never dealt with such poor service at a McDonald’s before. I hope management takes this seriously, because the way we were treated was completely inappropriate and needs to be addressed.
JG
James Griffin
Nov 15, 2025
5.0
All I ordered was coffee and a BLT egg McMuffin but service was fast and friendly and the food was good.
SS
Steven
Nov 14, 2025
1.0
They forgot two burgers in my order. Not sure how you can miss two whole burgers, that's half the order.
AK
Ashish Kumar
Nov 10, 2025
1.0
I ordered junior chiken burger with no mayo and tomato. But u dont know what’s wrong with the staff they didn’t even add lettuce. I didnt say anything about it they just served me bread and chiken pale. Thats bad i came here at 1oclock in the snow even then also you are given that. So much careless approach
VW
Victoria Wallace
Nov 2, 2025
4.0
We went through the drive-thru. Difficult to communicate with the staff through the system. We didn't pre-order. After that no problem. Friendly staff.
What are the operating hours of McDonald's in Stittsville?
McDonald's in Stittsville is open 24 hours a day, 7 days a week.
When is McDonald's delivery service available?
Delivery is available daily from 6:00 AM to 11:00 PM.
Does McDonald's in Stittsville offer a drive-through service?
Yes, the drive-through is open 24/7 every day.
What types of meals does McDonald's serve?
McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Stittsville?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order food for in-store pickup or delivery at this McDonald's?
Yes, both in-store pickup and delivery services are available.
Is McDonald's in Stittsville family and child-friendly?
Yes, McDonald's welcomes families and children, and has a children's menu.
Are there any nearby places where I can get coffee before or after visiting McDonald's?
Yes, Starbucks and SmoothieLab Ottawa are nearby coffee and smoothie spots you can visit.
If I'm visiting McDonald's, where can I find grocery stores nearby?
Nearby grocery stores include Browns Your Independent Grocer and M&M Food Market for your shopping needs.
What nearby services can be helpful if I am in the area for McDonald's?
You can find services like Canada Post for mailing, Stittsville IDA Compounding Pharmacy for health needs, and Main Street Medical Centre for medical care close to McDonald's.