Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, with overflowing garbage bins and dirty tables.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and food being served stale or poorly prepared.
Management Concerns
Several reviews mentioned issues with management, including unprofessional behavior and lack of responsiveness to customer complaints.
KM
Katie McNamee
3 days ago
1.0
I was in tonight and witnessed two young teenage girls politely ask the cashier if she could break a $20 bill into two $10s. She immediately said no. I then stepped up and even offered to purchase something so the transaction could go through and they could get the change they needed. The response I received was rude and dismissive — “Is that all?” — with a clear attitude.
It was disappointing to see such unnecessary hostility over a simple request. After reading other reviews, it seems this may not be an isolated experience. Customer service matters. Please do better.
JW
Jesse Wilson
Feb 5, 2026
5.0
Took them a little longer to answer the intercom in the drive thru [only one other car was ahead of me] friendly and professional staff, food came out hot and fresh. Went around 2pm, so there wasn't much of a line.
MB
Mackenzie Burton
Jan 28, 2026
1.0
Went there for 2 happy meals and a big Mac meal ended up leaving after with a quarter pounder with no meat or condiments and 2 happy meals missing the burgers and toys the place is disgusting there's 5 other customers yet manager and employees are on there phone all each table is full of trash and sticky and gross garbage cans are over flowing workers and manager standing around arguing with customers worst experience ever
JD
John Doe
Jan 28, 2026
1.0
Manager was horrible telling me im wrong when I ordered a big Mac and was given a fish filet they told me to eat and be happy or leave the manager is horrible the service was horrible I was refused to be refunded by manager had horrible time hope she gets replace every table was nasty and gross manager was on her phone half the time no rush yet 45min wait cuz the employees are on there phones
PC
Professional critique
Jan 28, 2026
1.0
Manager was rude when I asked for more sauce on a dry poutine to be told its how they do it i asked and payed for extra sauce and have barely 1 squirt of sauce not even enough to consider this a poutine needs a new manager Jan 28 7pm this manager is rude and disrespectful and I payed 1$ for extra and have no sauce
What are the operating hours of McDonald's in Stittsville?
McDonald's in Stittsville is open 24 hours a day, 7 days a week.
When is McDonald's delivery service available?
Delivery is available daily from 6:00 AM to 11:00 PM.
Does McDonald's in Stittsville offer a drive-through service?
Yes, the drive-through is open 24/7 every day.
What types of meals does McDonald's serve?
McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Stittsville?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order food for in-store pickup or delivery at this McDonald's?
Yes, both in-store pickup and delivery services are available.
Is McDonald's in Stittsville family and child-friendly?
Yes, McDonald's welcomes families and children, and has a children's menu.
Are there any nearby places where I can get coffee before or after visiting McDonald's?
Yes, Starbucks and SmoothieLab Ottawa are nearby coffee and smoothie spots you can visit.
If I'm visiting McDonald's, where can I find grocery stores nearby?
Nearby grocery stores include Browns Your Independent Grocer and M&M Food Market for your shopping needs.
What nearby services can be helpful if I am in the area for McDonald's?
You can find services like Canada Post for mailing, Stittsville IDA Compounding Pharmacy for health needs, and Main Street Medical Centre for medical care close to McDonald's.
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