McDonald's

3.5
1133 reviews
Drive Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1250 Main Street, Unit 1, STITTSVILLE, ON
K2S 1S9, Canada

Hours

Reviews

3.5
1,133 reviews
5 stars
382
4 stars
305
3 stars
163
2 stars
70
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours and late-night shifts.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food preparation errors.

Staff Behavior

Feedback highlighted mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

The cleanliness of the dining area and restrooms was often criticized, with reports of overflowing garbage bins and dirty tables.

Food Quality

While some customers enjoyed the food, others reported issues with stale or poorly prepared items.
  • SP
    Shayla Pearce
    4 days ago
    1.0
    I am extremely disappointed with the experience I had at this McDonald’s. Our order was completely messed up, so we went back expecting it to be corrected, something that should be simple customer service. Instead, we were met with attitude and zero effort to fix the issue. COLE, in particular, was very rude and spoke to us with an unnecessarily sharp, dismissive tone. It felt like we were inconveniencing him just by asking for the food we actually paid for. Not only did they refuse to replace what we asked for, but the entire interaction left us shocked at how unprofessional and disrespectful the service was. This experience was genuinely frustrating and honestly unacceptable. I have never dealt with such poor service at a McDonald’s before. I hope management takes this seriously, because the way we were treated was completely inappropriate and needs to be addressed.
  • JG
    James Griffin
    Nov 15, 2025
    5.0
    All I ordered was coffee and a BLT egg McMuffin but service was fast and friendly and the food was good.
  • SS
    Steven
    Nov 14, 2025
    1.0
    They forgot two burgers in my order. Not sure how you can miss two whole burgers, that's half the order.
  • AK
    Ashish Kumar
    Nov 10, 2025
    1.0
    I ordered junior chiken burger with no mayo and tomato. But u dont know what’s wrong with the staff they didn’t even add lettuce. I didnt say anything about it they just served me bread and chiken pale. Thats bad i came here at 1oclock in the snow even then also you are given that. So much careless approach
  • VW
    Victoria Wallace
    Nov 2, 2025
    4.0
    We went through the drive-thru. Difficult to communicate with the staff through the system. We didn't pre-order. After that no problem. Friendly staff.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Stittsville?

McDonald's in Stittsville is open 24 hours a day, 7 days a week.

When is McDonald's delivery service available?

Delivery is available daily from 6:00 AM to 11:00 PM.