Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5517 Hazeldean Rd. in Stittsville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,524 reviews
5 stars
912
4 stars
392
3 stars
85
2 stars
46
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the freshness and taste of the burgers and fries, with many highlighting the deliciousness of the milkshakes.
Service Issues
There were multiple complaints about incorrect orders and poor management responses to issues, leading to customer dissatisfaction.
Pricing Concerns
Many reviews noted that the prices are considered high for the portion sizes and quality, with some customers feeling that the value does not match the cost.
Cleanliness
Several customers reported issues with cleanliness in the dining area and restrooms, indicating a need for better maintenance.
Staff Friendliness
While many customers appreciated the friendly service, there were also reports of unprofessional behavior from some staff members.
- TBTyler Boyd5 days ago5.0While it's not the cheapest fast food option, the burgers are unmatched and the staff are always very friendly. Unfortunately I personally hate the fries, but since there's no combos pushing you to order them I can't complain!
- ELElsa LiNov 14, 20255.0Best burger 🍔 & fires in town! Tried the poutine for takeout, yummy!
- AAAttitude AgapeNov 10, 20255.0They have a good group working the grills at this Five Guys. Friendly and approachable. They food is exactly what you would expects at a Five Guys burger joint, so come over when you have a craving. (Note: do not come here if you have peanut allergies. Lots of peanuts around as they are free to snack on when waiting for your order)
- CLchunhui liOct 26, 20254.0The food is fresh and the portion is sufficient. It's just that the environment is a little noisy, and the clerk who places an order is easy to miss the add-on.
- TGTaylor greeneOct 13, 20251.0Asked for toppings only got mayo on my burger, friend asked for a burger with no cheese and recieved a cheeseburger.If were paying this much we should atleast be getting what we asked for.If they cant manage the bare minimum i don't see a point of going back there.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5517 Hazeldean Rd. accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Stittsville?
The Five Guys at 5517 Hazeldean Rd. is open daily from 11:00 AM to 10:00 PM.
What are the delivery hours for this Five Guys location?
Delivery is available every day from 11:00 AM to 9:30 PM.
Can I order Five Guys food online or through an app?
Yes, you can order through the Five Guys app available on both Apple and Android, or online at https://fiveguys.order-online.ai/en-CA#/?service=takeout&restoCode=1339.
Does Five Guys offer gluten-free options at this location?
Some items are gluten-free if ordered without the bun, and the veggie sandwich is bunless by default. However, cross-contamination may occur, so please check the allergen chart for details.
Is Five Guys suitable for families with children?
Yes, this location welcomes children and offers a children's menu along with high chairs and wheelchair accessible seating and restrooms.
What are some nearby dining options to Five Guys at 5517 Hazeldean Rd.?
Nearby dining options include Mr Shawarma for Middle Eastern cuisine and Kal's Place for Italian-style pizza, both located close to Five Guys.
How can customers use nearby facilities like Running Room when visiting Five Guys?
After enjoying a meal at Five Guys, customers can visit Running Room nearby for sportswear and shoe shopping, perfect for an active lifestyle.
Are there any beauty or hair salons near Five Guys?
Yes, Reflections II Hair Designers & Spa is nearby, offering hair and beauty services that customers might want to visit before or after dining.
Does Five Guys provide in-store pickup and delivery services?
Yes, this location offers in-store pickup and delivery services but does not accept reservations or provide curbside pickup.