Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
486 reviews
5 stars
213
4 stars
105
3 stars
61
2 stars
30
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for friendliness and efficiency, while others were criticized for rudeness and lack of communication.
Food Quality
Many customers reported poor food quality, including lukewarm meals, small portions, and unsanitary food handling practices.
Cleanliness
Several reviews highlighted cleanliness issues, with dirty tables and unsanitary food preparation practices being a common concern.
Wait Times
Customers frequently mentioned long wait times, both in-store and at the drive-thru, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, particularly with specific staff members who provided excellent service.
SS
sutirth swami
Jan 24, 2026
5.0
Harwin was extra ordinary with her service
UU
Udoka Umezinne
Jan 1, 2026
1.0
I visited the restaurant's drive-thru today, January 1st 2026, expecting a quick meal, but was surprised to find the staff unresponsive and the lights being turned off while I was placing my order. Despite being a few minutes before closing time, there was no indication that they were closing early, and no sign was posted at the entrance.
The lack of communication and courtesy was disappointing, especially since the staff could see me waiting in my car. I was left feeling ignored and unvalued as a customer.
Unfortunately, this experience has deterred me from recommending this restaurant to others. For a business, prioritizing customer service is key, and this location fell short.
RC
Rob c
Nov 29, 2025
5.0
Great store and wonderful customer service a
HB
Heath Brown
Nov 26, 2025
5.0
I had a concern regarding allergies, Brittany took the time to ask someone to find out the answer to my question. Kianna took the time and found the I formation for me. Very pleasant staff and I appreciated the friendly smiles. Thank you Ladies!!
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: