Many customers reported issues with food quality, including lukewarm meals, overcooked items, and unsanitary food handling practices.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, others noted a lack of communication and poor customer service overall.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean tables and unsanitary food preparation practices.
Value for Money
Customers expressed disappointment with the value for money, citing high prices for the quality and portion sizes of food.
NC
Noah Churchley
Nov 17, 2025
5.0
Kianna deserves a raise, she is awesome
PP
parth potla
Nov 12, 2025
1.0
Deals items are made with less portion
JJ
Jen Jaffray
Oct 29, 2025
5.0
Canadian DQ Blizzards rule!!
MA
Melody Allen
Oct 14, 2025
3.0
There was about 4 people on staff and they were all standing around talking. The tables neneeded to be cleaned the counters were a mess.
JB
jason boyer
Sep 22, 2025
1.0
We’ve been to this Dairy Queen multiple times, and honestly, I’m not even a big fan myself—but my son is. Unfortunately, I think it might be time to find another location, because the quality here just isn’t there, and looking at the other reviews, it seems to be a pattern.
Tonight I ordered a poutine and 4-piece chicken nuggets for my son—no drink—and the bill came to $18. For that price, I would at least expect hot, fresh food, but everything came out lukewarm at best. When I called, the manager insisted everything left the kitchen hot, but I can assure you it was not.
For the prices Dairy Queen is charging, you could go to plenty of sit-down restaurants in the area with far better quality and value. This location really needs to step up its game. Slow down, take your time, and focus on quality—there were only a couple of cars in the drive-thru when I was there, so there’s no excuse. Very disappointed.
What are the operating hours of Dairy Queen Grill & Chill in Stayner?
The restaurant is open from 10:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and has amenities like high chairs and wheelchair accessibility.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official website.
Does Dairy Queen Grill & Chill provide free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at the location.
Are there seating options available inside Dairy Queen Grill & Chill?
Yes, the restaurant provides seating for customers inside.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your meal, you might want to visit nearby spots like Blue Mountain Resort for skiing, Elias Art Studio to enjoy local art, or The Beer Store for a variety of wines and drinks.
Are there convenient stores or pharmacies near Dairy Queen Grill & Chill for quick errands?
Yes, Rx Drug Mart I.D.A. Stayner pharmacy and Hasty Market convenience store are close by for your needs.
How can I access Dairy Queen Grill & Chill if I'm using cash or need banking services nearby?
There are RBC Royal Bank ATMs and a Localcoin Bitcoin ATM near the location to assist with cash withdrawals and transactions.