Dairy Queen Grill & Chill

3.7
482 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7377 Highway 26 E, Unit 5, Stayner, ON
L0M 1S0, Canada

Hours

Reviews

3.7
482 reviews
5 stars
210
4 stars
104
3 stars
61
2 stars
30
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including lukewarm meals, overcooked items, and unsanitary food handling practices.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, others noted a lack of communication and poor customer service overall.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including unclean tables and unsanitary food preparation practices.

Value for Money

Customers expressed disappointment with the value for money, citing high prices for the quality and portion sizes of food.
  • NC
    Noah Churchley
    Nov 17, 2025
    5.0
    Kianna deserves a raise, she is awesome
  • PP
    parth potla
    Nov 12, 2025
    1.0
    Deals items are made with less portion
  • JJ
    Jen Jaffray
    Oct 29, 2025
    5.0
    Canadian DQ Blizzards rule!!
  • MA
    Melody Allen
    Oct 14, 2025
    3.0
    There was about 4 people on staff and they were all standing around talking. The tables neneeded to be cleaned the counters were a mess.
  • JB
    jason boyer
    Sep 22, 2025
    1.0
    We’ve been to this Dairy Queen multiple times, and honestly, I’m not even a big fan myself—but my son is. Unfortunately, I think it might be time to find another location, because the quality here just isn’t there, and looking at the other reviews, it seems to be a pattern. Tonight I ordered a poutine and 4-piece chicken nuggets for my son—no drink—and the bill came to $18. For that price, I would at least expect hot, fresh food, but everything came out lukewarm at best. When I called, the manager insisted everything left the kitchen hot, but I can assure you it was not. For the prices Dairy Queen is charging, you could go to plenty of sit-down restaurants in the area with far better quality and value. This location really needs to step up its game. Slow down, take your time, and focus on quality—there were only a couple of cars in the drive-thru when I was there, so there’s no excuse. Very disappointed.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Stayner?

The restaurant is open from 10:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.