Feedback on staff interactions is mixed; while some customers praised friendly service, others reported rude behavior and poor communication.
Food Quality
Many customers expressed disappointment with food quality, citing issues like lukewarm meals, small portions, and unsanitary food handling practices.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and lack of proper hygiene practices among staff.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, even during off-peak hours.
Value for Money
Many reviewers felt that the prices did not match the quality of food received, leading to dissatisfaction with overall value.
UU
Udoka Umezinne
Jan 1, 2026
1.0
I visited the restaurant's drive-thru today, January 1st 2026, expecting a quick meal, but was surprised to find the staff unresponsive and the lights being turned off while I was placing my order. Despite being a few minutes before closing time, there was no indication that they were closing early, and no sign was posted at the entrance.
The lack of communication and courtesy was disappointing, especially since the staff could see me waiting in my car. I was left feeling ignored and unvalued as a customer.
Unfortunately, this experience has deterred me from recommending this restaurant to others. For a business, prioritizing customer service is key, and this location fell short.
RC
Rob c
Nov 29, 2025
5.0
Great store and wonderful customer service a
HB
Heath Brown
Nov 26, 2025
5.0
I had a concern regarding allergies, Brittany took the time to ask someone to find out the answer to my question. Kianna took the time and found the I formation for me. Very pleasant staff and I appreciated the friendly smiles. Thank you Ladies!!
What are the operating hours of Dairy Queen Grill & Chill in Stayner?
The restaurant is open from 10:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and has amenities like high chairs and wheelchair accessibility.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official website.
Does Dairy Queen Grill & Chill provide free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at the location.
Are there seating options available inside Dairy Queen Grill & Chill?
Yes, the restaurant provides seating for customers inside.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your meal, you might want to visit nearby spots like Blue Mountain Resort for skiing, Elias Art Studio to enjoy local art, or The Beer Store for a variety of wines and drinks.
Are there convenient stores or pharmacies near Dairy Queen Grill & Chill for quick errands?
Yes, Rx Drug Mart I.D.A. Stayner pharmacy and Hasty Market convenience store are close by for your needs.
How can I access Dairy Queen Grill & Chill if I'm using cash or need banking services nearby?
There are RBC Royal Bank ATMs and a Localcoin Bitcoin ATM near the location to assist with cash withdrawals and transactions.