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Dairy Queen Grill & Chill

3.7
(486 reviews)

Business Details

7377 Highway 26 E, Unit 5, Stayner, ON
L0M 1S0, Canada
(705) 428-0414
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7377 Highway 26 E, Unit 5, Stayner, ON
L0M 1S0, Canada

Hours

Reviews

3.7
486 reviews
5 stars
213
4 stars
105
3 stars
61
2 stars
30
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for friendliness and efficiency, while others were criticized for rudeness and lack of communication.

Food Quality

Many customers reported poor food quality, including lukewarm meals, small portions, and unsanitary food handling practices.

Cleanliness

Several reviews highlighted cleanliness issues, with dirty tables and unsanitary food preparation practices being a common concern.

Wait Times

Customers frequently mentioned long wait times, both in-store and at the drive-thru, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, particularly with specific staff members who provided excellent service.
  • SS
    sutirth swami
    Jan 24, 2026
    5.0
    Harwin was extra ordinary with her service
  • UU
    Udoka Umezinne
    Jan 1, 2026
    1.0
    I visited the restaurant's drive-thru today, January 1st 2026, expecting a quick meal, but was surprised to find the staff unresponsive and the lights being turned off while I was placing my order. Despite being a few minutes before closing time, there was no indication that they were closing early, and no sign was posted at the entrance. The lack of communication and courtesy was disappointing, especially since the staff could see me waiting in my car. I was left feeling ignored and unvalued as a customer. Unfortunately, this experience has deterred me from recommending this restaurant to others. For a business, prioritizing customer service is key, and this location fell short.
  • RC
    Rob c
    Nov 29, 2025
    5.0
    Great store and wonderful customer service a
  • HB
    Heath Brown
    Nov 26, 2025
    5.0
    I had a concern regarding allergies, Brittany took the time to ask someone to find out the answer to my question. Kianna took the time and found the I formation for me. Very pleasant staff and I appreciated the friendly smiles. Thank you Ladies!!
  • NC
    Noah Churchley
    Nov 17, 2025
    5.0
    Kianna deserves a raise, she is awesome

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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