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McDonald's

3.5
(2049 reviews)

Business Details

955 Talbot Street, ST THOMAS, ON
N5P 1E8, Canada
(519) 631-1950
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
955 Talbot Street, ST THOMAS, ON
N5P 1E8, Canada

Hours

Reviews

3.5
2,049 reviews
5 stars
619
4 stars
522
3 stars
417
2 stars
178
1 star
313

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned subpar food quality, including cold and poorly prepared items.

Customer Service

Mixed feedback on staff behavior; while some praised friendly service, others reported rudeness and unprofessionalism.

Cleanliness

The cleanliness of the restaurant was noted as inconsistent, with some customers mentioning dirty tables and floors.

Wait Times

Customers frequently complained about long wait times, especially during busy periods.
  • JR
    John R
    Feb 11, 2026
    2.0
    This must be the only McDonald's on the planet where you're not allowed to refill your pop.
  • JN
    Joshua Newton
    Jan 10, 2026
    1.0
    Always seems to mess up my order. Simple McDoubles with no onion, no pickles, add bacon. Always seems to conveniently forget either taking off the onion and pickle or they don't add the bacon. It's a shame because I don't notice until I get home as they are drive thru orders. Regardless of how busy you feel, you shouldn't be putting out incorrect orders this consistently. I've worked at a McDonald's, it's not that hard to do your job properly. If management had any shred of decency, they would get on their employees about putting out wrong orders. Especially since prices at are at a ridiculous all time hi for fast food, I better be getting what I paid for. I'm not one to write reviews, but holy this McDonald's is notoriously bad for getting my order wrong every time.
  • AE
    Aaron Evetts
    Jan 9, 2026
    2.0
    Meh... Food was not great, the staff were awesome, but the food was not. The place was busy, the tables were all dirty, floor was sticky and covered in garbage. The trash can were over flowing. I ordered a big Mac meal, Mac was messy as hell, stuff everywhere. Fries were cold and the fry box was only just over half full. The drink (ice tea) was so sweet I thought I was going to get diabetes. Lots of ketchup and napkins in the bag which was nice. But the food, which let's face it is why we go there was sub par again. As I stated above. I think I will start going to a different Mcd's. This one has let me done too many times now. Time to move on. I suggest you do the same...
  • BJ
    Born John
    Jan 7, 2026
    1.0
    1 pickle on hamburger and 2 on big mac. is this normal?
  • SP
    str blear (Person)
    Jan 6, 2026
    5.0
    Gave me the slop

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 955 Talbot Street, St. Thomas?

McDonald's is open 24 hours a day, 7 days a week at this location.

During what hours is the drive-through at McDonald's in St. Thomas available?

The drive-through is open 24/7, all week long.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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