The staff is frequently praised for being friendly, accommodating, and efficient, although there are some reports of poor service and rudeness.
Service Speed
Customers appreciate the quick service during busy times, but there are complaints about slow service and long wait times on occasion.
Product Quality
While many customers enjoy the ice cream and cakes, there are mixed reviews regarding the consistency of product quality, particularly with Blizzards and cakes.
Customer Experience
Overall, many customers report positive experiences, but there are notable instances of dissatisfaction related to order accuracy and customer service.
Pricing Concerns
Some customers feel that prices are high for the quality and service received, particularly regarding food items.
KF
Kerri-Ann Fisher
4 days ago
5.0
Fast, Friendly Service!
JM
jayden murray
Oct 7, 2025
5.0
Staff is amazing
JL
Jonn Leonard
Aug 18, 2025
5.0
The staff is very kind, accommodating, and patient, even on days when the store is packed. Never had a negative experience there, and the manager in particular does a great job of greeting every customer and creating a positive atmosphere.
DM
Dawn Mckee
Aug 6, 2025
5.0
Great service and job well done.
SW
Sum Ting Wong
Aug 6, 2025
5.0
I heard that you were drunk and mean down at
Dairy queen
There's just enough of you in me
For me to have this sympathy
And take it in stride
I know I had mine
And you were as kind
I am told
Ain't it funny how we lose one day
And a lifetime slips away
I'm looking back on us that way
Something I never thought I'd say
I take it in stride
I know I had mine
It was good for a time
I am told
It was good for a time
I am told
The love you gave was not for free
But the price was truly fair
I never felt so glad to be
So well spent and so beyond repair
I take it in stride
At least you were mine
If not for all time
Enough to hold
Or at least, enough for me to hold you
Now take good care that you are true
You said you found it hard to do
And find that bit of faith that sets you free
From having everything to prove
And you take it in stride
And know you've got mine
And it's good for a lifetime or more
Hey I love you more and more
Oh I love you more and more yeah
Frequently Asked Questions About Dairy Queen (Treat)
What kind of treats does Dairy Queen (Treat) in St Thomas offer?
They specialize in soft-serve ice cream, signature shakes, and Blizzard® Treats, along with frozen novelties and ice cream cakes.
Where is Dairy Queen (Treat) located?
It is located inside Elgin Mall at 54a - 417 Wellington St, St Thomas, ON, N5R 5J5, Canada.
What are the operating hours of Dairy Queen (Treat) at Elgin Mall?
Open Monday to Thursday from 10:00 AM to 10:00 PM and Friday to Sunday from 10:00 AM to 11:00 PM.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, the store welcomes families and is good for kids.
Can I order Dairy Queen (Treat) products online?
Yes, you can order for pickup online through their website.
Are there any exclusive deals available for Dairy Queen customers?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals.
Which nearby clothing stores can I visit when I'm at Dairy Queen in Elgin Mall?
You can visit Bluenotes, Sherry's, and Ardene, all located near Dairy Queen in Elgin Mall for men's and women's clothing and fashion accessories.
What nearby food options are available close to Dairy Queen in Elgin Mall?
Nearby food options include Bento Sushi, Subway, and Yogen Früz for sushi, sandwiches, and frozen yogurt treats.
Are there any nearby entertainment or activity spots near Dairy Queen?
Yes, Railway 1856 Ultimate Mini Golf is nearby and can be a fun place to visit before or after enjoying a treat at Dairy Queen.
How can nearby services like LifeLabs Medical Laboratory Services or TD Canada Trust Branch be helpful during a visit to Dairy Queen?
While visiting Dairy Queen, customers can conveniently access essential services nearby such as LifeLabs Medical Laboratory Services for health needs and TD Canada Trust Branch for banking services.