Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local St Catharines Subway® Restaurant at 101 Lakeport Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with staff are mixed; some employees are praised for their friendliness and attentiveness, while others are criticized for rudeness and poor service.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and delicious subs, others report issues with freshness and portion sizes.
Cleanliness
The location is generally noted for being clean, but there are concerns about food safety practices, particularly regarding staff hygiene during food preparation.
Staff Attitude
Staff attitude varies significantly; some customers feel welcomed and appreciated, while others report feeling like a burden or experiencing unkind behavior.
Order Accuracy
There are frequent complaints about order mistakes and issues with online ordering, leading to dissatisfaction among customers.
KG
Kushal Gahlyan
Nov 22, 2025
5.0
It’s my first time and hope everytime i will taste subway from here. Specially thanks to “Hasmeen”. I just say one thing you have to try subway made by her. Really delicious totally stuffed and well maintained. Her nature is really polite. I appreciate the owner cuz having that type of employee.
CC
Construction
Oct 21, 2025
1.0
Bad service, I'm buying, I'm not asking for anything free... bad attitude staff
JR
James Rodriguez
Oct 21, 2025
1.0
I like coming here but in last 3 times the staff are upset. They don't mark their sandwiches, they make a bad face, they are annoyed, it's okay one day but every day? I don't know why, they don't like the job or just want to receive certain type of people, I'm supposing. I'm buying I'm good client, left tips but I'll evaluate before leave trip in next time. In my opinion, if in restaurant there service or waiter, there are tips, why put tips on the dataphone if there isn't service or waiter? I won't come here again, never.
A
Antumbra -
Oct 2, 2025
1.0
Absolute clown show of a store.
Made a mistake on my order by forgetting both drinks. When I called they promised a credit, but never put it through.
I emailed as well through the Subway site and they responded with a generic "I will speak with the team so we can improve for you" message, but when I asked about my credit they ghosted me.
KS
Kulwinder Singh
Sep 9, 2025
5.0
Hasmeen made my experience absolutely wonderful! She was incredibly friendly, attentive, and went the extra mile to make sure my sandwich was just right. Her warm and welcoming attitude made the whole visit enjoyable, and her attention to detail really stood out. I can’t recommend her enough – service like hers is rare!”