Dairy Queen (Treat)

4.0
418 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
222 Pelham Rd, St Catharines, ON
L2S 1X6, Canada

Hours

Reviews

4.0
418 reviews
5 stars
216
4 stars
109
3 stars
25
2 stars
18
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praised the friendly and helpful service, others reported rude behavior and poor treatment.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

There are significant concerns regarding the cleanliness of the restaurant and restrooms, with multiple customers reporting unsanitary conditions.

Wait Times

Customers frequently mentioned long wait times in both the drive-thru and in-store, with some expressing frustration over slow service.

Product Availability

Customers reported issues with menu items being unavailable, including specific flavors and products, which contributed to disappointment.
  • SN
    Sandy Nottingham
    Oct 7, 2025
    1.0
    Ordered a Hot Fudge sundae. Watched the employee cover up the minimal amount of fudge with chocolate sauce. If I wanted a chocolate sundae I would have ordered it. Once started eating can tell they stared with chocolate sauce and added a bit of fudge followed by another helping is sauce. Not impressed
  • CB
    Charilah Baker
    Oct 5, 2025
    1.0
    So I was a a few of my friends they got intouble for a gir bc the guy locked them in the store so they can use the washroom then she leave when he unlocked the door to let her out then she brushed past him to Leave the store then the key chain for the key fell of the key then she stepped on it by accident without knowing then he forced her to pick it up but she didn’t know she stepped on it then he puched her to the side then he picked her up and I went today to order a ice cream today and I wasn’t there that day it happens but I was with two of the girls that where there but not the gir who stepped on the key then he’s like Im taking ur order to us but I wasn’t there so I wouldn’t of know what happened and then I was waiting they ignored me and let the people beside me go instead of me when I was ent there and I was like excuses me to ask them why they didn’t take my order when I wasn’t there which I find rlly werid and disrespectful that ur employees did that a tall coloured guy with glasses (Indian) dark hair then two girls working with him today at 7:43 Sunday October 5 and that was very rude and disrespectful of them and Im really disappointed
  • AS
    Arshpreet Singh
    Sep 9, 2025
    5.0
    Service has always been pretty friendly for me. Sometimes it’s a bit slow when they’re busy, but I don’t mind too much because the staff usually try to keep things moving. Plus, it’s hard to be mad when you’re about to get ice cream. Price-wise, I think it’s fair. It’s not super cheap, but the portions are good, and you get what you pay for. I usually feel like it’s worth it, especially for the Blizzards. Overall, Dairy Queen is one of those places I’ll always enjoy going to. It’s not the fanciest, and it’s not about being the healthiest option, but it’s about enjoying a treat. For me, it’s a spot for nostalgia, comfort, and sweet cravings. My personal rating: 4.5/5 It’s my happy place for ice cream, with decent food on the side.
  • GR
    Ginni Reehal
    Sep 9, 2025
    5.0
    I had a great experience at Dairy Queen! From the moment I walked in, the staff were friendly, welcoming, and professional. They greeted me with a smile and took the time to get my order just right. I ordered a Blizzard and everything was fresh, tasty, and served quickly. The restaurant was clean, well-kept, and had a comfortable atmosphere. What stood out the most was the excellent customer service—fast, polite, and attentive. It's always nice to see employees who genuinely seem to care about the customers. I’ll definitely be coming back! Highly recommend this location for a quick bite, a sweet treat, or just a positive dining experience. Great job to the team!
  • PB
    prabh boparai
    Sep 9, 2025
    5.0
    ve been to Dairy Queen many times, and honestly, it’s one of those places that never really gets old. For me, DQ is less about being a regular restaurant and more about being a comfort spot. Whenever I go there, it feels a bit nostalgic—like something special even though it’s just fast food and ice cream. The best part, of course, is the ice cream. Their Blizzards are legendary, and every time I get one, it feels like a treat. I like how thick they are and how they flip the cup upside down—it’s kind of cheesy, but also fun. My go-to is usually Oreo, but I’ve tried other flavors like Reese’s, and they’re always good. The dipped cones are another favorite of mine, especially the classic chocolate dip.

Frequently Asked Questions About Dairy Queen (Treat)

What kind of treats does Dairy Queen (Treat) on 222 Pelham Rd specialize in?

They specialize in soft-serve ice cream and signature shakes as part of their classic frozen treat menu.

What are the operating hours of Dairy Queen (Treat) at 222 Pelham Rd?

The store is open from 10:00 AM to 9:00 PM Monday through Thursday and Saturday, 10:00 AM to 6:00 PM on Friday, and 10:00 AM to 7:00 PM on Sunday.