Dairy Queen (Treat)

4.2
872 reviews
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Business Details

415 Merritt St, St Catharines, ON
L2P 1P2, Canada
(905) 684-3763
https://www.dairyqueen.ca/
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About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
415 Merritt St, St Catharines, ON
L2P 1P2, Canada

Hours

Reviews

4.2
872 reviews
5 stars
507
4 stars
190
3 stars
66
2 stars
22
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and helpful staff to rude interactions and poor order handling.

Food Quality

Many customers expressed disappointment with the quality and portion sizes of food items, particularly blizzards and other menu offerings.

Pricing Concerns

Numerous reviews highlighted high prices for items, with many feeling that the cost did not match the quality received.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others pointed out issues such as non-functional restrooms.

Wait Times

Several reviews mentioned long wait times, particularly in the drive-thru, leading to frustration among customers.
  • TM
    Troy McDonald
    Dec 31, 2025
    5.0
    Wow!! visited the Merritt St Dairy Queen today & surprised with 50% off Cakes and Novelties sales they have. It looks like the new management took over as I see the prices are cheaper than before. Great customer service and environment!
  • EE
    Emily Emily
    Dec 30, 2025
    1.0
    Vanilla in ice cream cake tasted completely off. Family members noticed also. I called and employee didn’t care so writing this review. It tasted more of an ice cream than a compact soft serve . Or freezer burnt or water down. I’m not sure as I’m not an ice cream cake expert but thank you to the gentleman on the phone who did not care at all. The cake was only $40 so !no big deal right ! .
  • DB
    Denise Black
    Dec 22, 2025
    1.0
    "was" our favorite DQ. Closed for months for "renovations". Went on weekend, not one renovation done, other than all prior staff GONE!.. Under new ownership when asked. We will not be back...ever! Treats we ordered were mediocre. Peppermint blizzard was basically a vanilla sundae with about 1/2 teaspoon of chocolate/peppermint bits at bottom of cup. Asked for extra sprinkles on a plain sundae...never got them. It's a shame the previous owners "sold out" to what is there now.
  • BS
    Baljit Sran
    Dec 21, 2025
    5.0
    Our family loves coming here! The staff are friendly and the food is delicious. Thanks 🍦
  • BS
    Billu Sarn
    Dec 20, 2025
    5.0
    Best place to get ice cream cakes! Friendly staff and everything tastes so fresh here! Can’t wait to come back!
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Frequently Asked Questions About Dairy Queen (Treat)

Is the Dairy Queen at 415 Merritt St currently open?

This Dairy Queen location at 415 Merritt St in St Catharines is temporarily closed. Please check back for updates.

What are the usual operating hours of this Dairy Queen?

Currently, the location is closed every day of the week, including Monday through Sunday.