Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
1,014 reviews
5 stars
459
4 stars
249
3 stars
115
2 stars
66
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees going above and beyond.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, including dirty dining areas and concerns about food safety, leading to negative experiences.
Food Quality
While some customers enjoyed the food, others reported issues with undercooked items and inconsistent portion sizes, particularly with ice cream and cakes.
Long Wait Times
Customers frequently mentioned long wait times for service and food, indicating a need for better staffing and organization.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported serious disappointments and vowed not to return.
- PEPamela Ellis5 days ago4.0Their burgers are yummy. This place has good.prices for food. Don't change this!
- RBRhonda Blake5 days ago4.0It's DQ and kids work there what more can l say.
- CLchristopher p lucasNov 13, 20252.0Ordered strips and fries, along with a salad bowl. Asked for balsamic dressing. Received the salad with gravy instead of balsamic. I guess they don't know the difference. Also had to throw out half the salad because the lettuce was gone bad.
- JTJocelyn TitoneNov 10, 20255.0Excellent service. Very accommodating. Nice handwriting on cakes. Deliciously chocolatey Choco brownie extreme blizzard.
- ALAdel LattanzioOct 24, 20255.0Still my favorite st. Catharines and the only one you should go to. The service is just incredible. Great staff, and well cant go wrong with ice cream. Thank you again for being there when I need it !!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill at 292 Geneva St offer?
They specialize in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in St Catharines?
The restaurant is open daily from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have seating options available?
Yes, they offer both indoor seating and outdoor seating, including high chairs for children.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the location welcomes families and is good for kids, with amenities such as restrooms and high chairs.
Can customers order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website.
Where can I find exclusive deals for Dairy Queen Grill & Chill?
Download the Dairy Queen app for access to exclusive deals.
Are there nearby restaurants if I want to explore other food options around Dairy Queen Grill & Chill?
Yes, nearby options include King's Express Chinese Food and Harvey's burger restaurant.
What nearby financial services can I visit when I go to Dairy Queen Grill & Chill?
There are several nearby banks including CIBC Branch with ATM, CIBC Financial Advisor Ashley Williams, and Desjardins.
What entertainment options are near Dairy Queen Grill & Chill?
You can visit the Cineplex Odeon cinema or GameStop for video games and entertainment shopping nearby.
Does Dairy Queen Grill & Chill in St Catharines offer ice cream cakes for birthdays or special occasions?
Yes, they offer ice cream cakes through DQCakes.com.