KFC

3.3
651 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
979 Talbot Street, St. Thomas, ON
N5P 1E9, Canada

Hours

Reviews

3.3
651 reviews
5 stars
256
4 stars
83
3 stars
85
2 stars
55
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and accommodating staff, highlighting quick and efficient service.

Food Quality

While some reviews noted good food and fresh preparation, others criticized the taste and quality, mentioning issues like greasy food and missing items.

Cleanliness

Several customers reported unpleasant odors in the restaurant and concerns about cleanliness, particularly in the bathrooms.

Staffing Issues

Multiple reviews pointed out that the location is often understaffed, leading to slow service and disorganization during busy times.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction and others feeling frustrated with service delays and order inaccuracies.
  • MT
    mona thakur
    1 day ago
    1.0
    The chicken is definitely old and refried . I came to kfc the very first time here won’t be coming back . Paid $30 for absolute garbage I asked the server if the chicken was fresh, and she said she fried it five minutes ago. However, by the looks of it, it has been cooked for a long time. No solution was provided to us. Horrible service, awful food. Wasted money
  • RX
    Ripple Xrp
    Nov 9, 2025
    1.0
    This KFC smells really bad, my food was cold, the staff not friendly at all.
  • MS
    Mikaela Sarmiento
    Oct 26, 2025
    5.0
    The staff here are absolutely amazing, so accommodating, helpful, and welcoming! I asked for a fresh chicken, and they delivered exactly what I wanted. The service is fantastic, and I can't wait to come back for more! Such a delightful experience!
  • AM
    Anjana Mathew
    Oct 25, 2025
    5.0
    I tried their 5hot wings combo was really nice . Highly recommend. Staff’s where really nice and friendly
  • GG
    G
    Oct 22, 2025
    1.0
    Whoever owns this location is entirely dropping the ball and is seemingly too cheap to be properly staffed. Ordered and paid on the app. Went in to pickup my food and was told my order wasn't in the system. The staff started talking to each other and I assumed they were figuring it out because they didnt talk to me again. I stood there for maybe 15 minutes while a line of 13 people came in. Both people who picked up their order in that time brought their food back because something was wrong with their order. I finally asked about my order again to find out they had not been looking into it at all and that's when they brought up the computer and found my order. When it was finished after 30ish minutes in the store they almost handed it to another person. There was no sense of urgency. The girls were very polite but I have never had such a slow, awkward experience at a fast food establishment. My order was a little bit wrong but I didn't bother going back.

Frequently Asked Questions About KFC

What are the opening hours of KFC at 979 Talbot Street, St. Thomas?

KFC is open from 10:00 AM to 11:00 PM Monday to Wednesday, and from 10:00 AM to midnight Thursday to Sunday.

Where is KFC located in St. Thomas?

KFC is located at 979 Talbot Street, St. Thomas, ON, N5P 1E9, Canada.