Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local St. Catharines Subway® Restaurant at 191 Welland Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
200 reviews
5 stars
78
4 stars
40
3 stars
20
2 stars
14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported stale bread and poor food quality, with some describing their subs as inedible.
Service Issues
Numerous reviews highlighted inconsistent service, with some staff being friendly and attentive while others were rude or inattentive.
Staffing Problems
Several customers noted that there were often not enough staff working, leading to long wait times and poor service.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions, including flies and unclean tables, which negatively impacted the dining experience.
Positive Employee Recognition
Despite the issues, some employees received praise for their excellent customer service and attention to detail.
- JCJohn ChabharNov 17, 20255.0Its subway what else can I say besides AMAZING!!
- P2Patrick Graham (2Gstyles)Nov 17, 20255.0Got subs for lunch here today the employee was polite and the food was well made, the store was clean. If you’re going to get subs I recommend this location. #2Gstyles
- SASara AhmedNov 13, 20251.0Stall bread, old veggies. Not fresh ingredients. For better customer satisfaction, please use fresh ingredients (DAILY) and not OLD bread. Owner tries to save cost by not purchasing fresh ingredients. This leads to poor hygiene, poor customer satisfaction and less business. You won’t be profiting much soon. This subway should be closed.
- DMD MahNov 8, 20255.0Can’t lie I haven’t liked subway in such a long time, tried it again and Harsimarm made the best subway I’ve ever had not gonna like. 5 stars for that man he needs a raise
- ASAnanya SikriNov 4, 20251.0I had one of the most unpleasant experiences at this Subway. I originally got my order on Sunday, and it was made completely wrong by one of the staff members. I spoke to the manager, who was very polite and offered me a remake for the sandwich. When I went back to get it remade, the same person who messed up my order was the one making it again. When I politely pointed out what was wrong with my previous order, he started arguing with me instead of just fixing it. He kept minimizing the issue, saying things like “oh come on, it’s not that big of a deal,” which felt extremely dismissive and unprofessional. His tone was very misogynistic — I’m a paying customer, not his friend, and being spoken to like that was completely unacceptable. On top of that, he didn’t change his gloves while making a veggie sandwich, which is concerning since people have dietary restrictions and personal preferences. He also didn’t even remember what his own manager had written down on the note for my remake — I had to remind him myself. Overall, the experience was disrespectful and uncomfortable. The manager handled things properly, but this employee’s attitude and behavior were absolutely unacceptable. Subway needs to take this seriously and train their staff better on customer service, hygiene, and professionalism.
Frequently Asked Questions About Subway
Where is the Subway restaurant in St. Catharines located?
The Subway is located at 191 Welland Ave., Geneva Square, St. Catharines, ON, L2R 2P2, Canada.
What are the operating hours of the Subway on Welland Ave.?
The Subway is open every day from 9:00 AM to midnight.
Does Subway at Geneva Square offer delivery or pickup options?
Yes, they offer curbside pickup and convenient delivery options. You can also order via the app or online.
What meals can I get at the Subway St. Catharines location?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.
Can I get catering services from the Subway at 191 Welland Ave.?
Yes, this Subway location proudly offers catering services for your events and gatherings.
What payment methods are accepted at the Subway in Geneva Square?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is there dine-in available at the Subway restaurant on Welland Ave.?
Yes, dine-in is available at this Subway location in addition to takeout and delivery.
What nearby shopping options are available around the Subway at Geneva Square?
Nearby you can find the Al-Arabi Center, a convenience store and clothing boutique, and Geneva Square shopping center itself for additional shopping and dining.
Are there any optometrists near the Subway on Welland Ave. for an eye check-up?
Yes, Dr. Art Marchand & Associates, FYidoctors, and Optical Edge are nearby optometrist and eyewear providers.
What local services can I find close to Subway in Geneva Square area?
Near Subway, you can find St Catharines Family Dental Care for dental needs and Seymour Fair Insurance Brokers Inc. for insurance services.