Numerous reviews highlighted extremely poor customer service, including rude staff, long wait times, and unhelpful management.
Food Quality
Many customers reported issues with food quality, including undercooked chicken, incorrect orders, and small portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
KC
Kate Calimag
5 days ago
1.0
Worst KFC I’ve ever had. Don’t go here. The chicken skin was super hard like it wasn’t cooked properly, and some parts were still raw. It felt rushed and careless. Definitely not the KFC I know. ZERO STARS.
EL
emma luke
Jan 1, 2026
1.0
Reopen the Taco Bell. And also stop being closed when the hours say you’re open.
ER
ehsanul hoque Rifat
Dec 24, 2025
1.0
No heating. Extremely cold temperature inside. Had to go to another branch. Very disappointed.
AM
Abdullah Sheikh Mohammad
Dec 24, 2025
1.0
Didn’t even get to have food. They had the heater turned off when it was -14 outside
AM
Amanda McDonald
Nov 29, 2025
1.0
Just had the WORST experience... accidentally had my app set to this store... tried to cancel the order right away... support was the store phone number... the person whom answered the phone was extremely rude and hung up on me... called back... hung up on me again... drove to the store... they took no accountability... in fact the manager put the blame on the worker after admitting it was her on the phone. No apology. No gift card that was mentioned on the phone. Just rude, dismissive, and extremely unprofessional. At least the food was okay! I can promised though after that very unpleasant experience... Definitely will never go back to that location ever again! THE POOREST CUSTOMER SERVICE EVER
What are the operating hours of KFC at 379 Ontario Street, St. Catharines?
KFC is open daily from 10:30 AM to 2:00 AM.
Does KFC offer delivery and takeout services?
Yes, KFC offers both delivery and takeout services every day from 10:30 AM to 2:00 AM.
Where is this KFC location situated?
This KFC is located at 379 Ontario Street, St. Catharines, ON, L2R 5Z6, Canada.
How can I contact KFC for orders or inquiries?
You can reach KFC at +1 905-684-4806 for orders or any inquiries.
What type of restaurant is KFC categorized as?
KFC is categorized as a Fast Food Restaurant, Chicken Restaurant, Halal Restaurant, and also offers Meal Delivery.
Where can I find more information or place orders online for KFC?
You can visit KFC's website at http://kfc.ca for more information and online orders.
Are there other fast food restaurants nearby KFC?
Yes, nearby you can find Taco Bell Canada and McDonald's Canada, which offer different fast food options you might want to try before or after your visit to KFC.
What automotive services are conveniently located near KFC?
There are several automotive-related businesses nearby, including Active Green+Ross Tire & Automotive Centre, Kia of St. Catharines, and Ed Learn Ford Lincoln, which can assist with car repairs and rentals while you visit KFC.
Is there a gas station near KFC for convenience?
Yes, Pioneer Energy and Pioneer Gas Station are nearby, offering gas and convenience store services which can be handy if you need a quick stop before or after dining at KFC.
What other dining options are available close to KFC?
Nearby dining options include Renegade Chicken for more chicken varieties, Jack Astor's Bar and Grill for American cuisine and drinks, and Lazy Lizard pub, providing a variety of food and pub atmosphere.