About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
2.6
467 reviews
5 stars
124
4 stars
50
3 stars
49
2 stars
24
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked chicken, cold fries, and small portion sizes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and lack of responsiveness to service issues.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed the food when it was prepared correctly.
- CPC P2 days ago1.0I wont support hala meat. kfc boycott begins with many we have had enough
- JSJessica SchroederNov 14, 20251.0The rudest customer service I have ever received. We pulled up to the speaker and were not greeted for several minutes. We said hello, and we got a delayed, "yea one minute." The food quality is not what it used to be and the prices are friggin ridiculous. Almost 20$ for a 3pc chicken meal with soggy chicken. All around - 0 stars.
- LMLeo MathioneNov 13, 20251.0Very poor service calls you a liar after he knows he was incompetent this place is a joke do not come here
- JLJaycee LeonardNov 4, 20251.0Never have chicken. Always say you have to wait 20 mins. They screw up every order. And the place is actually filthy. Unsure to how this place hasnt been evaluated more from the health board. Couldn't believe the state of the bathrooms. Absolutely disgusting. The customer service is pathetic. Will never go back
- SZSyed ZarifNov 2, 20251.0I’m very disappointed with my recent KFC order. I received 8 pieces of chicken, but almost all were tiny wing pieces — not a single drumstick or thigh. The portions were much smaller than expected and definitely not what KFC usually offers. I’ve attached photos showing the size compared to my fingers — it’s quite disappointing, especially for the price. I hope KFC reviews this and ensures fair portions and quality in future orders.
Frequently Asked Questions About KFC
What are the operating hours of KFC at 379 Ontario Street, St. Catharines?
KFC is open daily from 10:30 AM to 2:00 AM.
Does KFC offer delivery and takeout services?
Yes, KFC offers both delivery and takeout services every day from 10:30 AM to 2:00 AM.
Where is this KFC location situated?
This KFC is located at 379 Ontario Street, St. Catharines, ON, L2R 5Z6, Canada.
How can I contact KFC for orders or inquiries?
You can reach KFC at +1 905-684-4806 for orders or any inquiries.
What type of restaurant is KFC categorized as?
KFC is categorized as a Fast Food Restaurant, Chicken Restaurant, Halal Restaurant, and also offers Meal Delivery.
Where can I find more information or place orders online for KFC?
You can visit KFC's website at http://kfc.ca for more information and online orders.
Are there other fast food restaurants nearby KFC?
Yes, nearby you can find Taco Bell Canada and McDonald's Canada, which offer different fast food options you might want to try before or after your visit to KFC.
What automotive services are conveniently located near KFC?
There are several automotive-related businesses nearby, including Active Green+Ross Tire & Automotive Centre, Kia of St. Catharines, and Ed Learn Ford Lincoln, which can assist with car repairs and rentals while you visit KFC.
Is there a gas station near KFC for convenience?
Yes, Pioneer Energy and Pioneer Gas Station are nearby, offering gas and convenience store services which can be handy if you need a quick stop before or after dining at KFC.
What other dining options are available close to KFC?
Nearby dining options include Renegade Chicken for more chicken varieties, Jack Astor's Bar and Grill for American cuisine and drinks, and Lazy Lizard pub, providing a variety of food and pub atmosphere.