About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.4
426 reviews
5 stars
168
4 stars
76
3 stars
48
2 stars
34
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted a decline in food quality, with complaints about greasy, overcooked chicken and incorrect or missing items in orders.
Inconsistent Hours
Customers frequently noted that the restaurant was closed during posted hours, causing frustration and inconvenience.
Positive Staff Experiences
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Management Concerns
Several reviews indicated dissatisfaction with new management and operational changes, suggesting a decline in the overall dining experience.
- CScolin scarry4 days ago5.0So excited that the KFC is back and opened it is as nostalgic as I remember and the people working there are always nice. The cashier Keira was very helpful when suggesting items! Definitely will be back
- ROR O5 days ago5.0Absolutely thrilled this classic KFC on Hartzel is open again. The chicken here is way better than most locations in Ontario. Crispy, flavourful, not oily. The staff were super friendly even on their first week. What really makes this place special is the vintage storefront with the old school Kentucky Fried Chicken logo. It gives the place so much character and charm. Please keep it exactly like this. A great addition to the neighbourhood!
- PIParaskevi ioannouNov 15, 20251.0Service was fantastic but the food definitely was not good as the fries were frozen cold and the chicken greasy and very salty not the same at all, aside from the pieces getting smaller and smaller and the price getting higher and higher very disappointing as KFC was one of the best foods but not any more
- RBRox BNov 15, 20255.0Did not like this place 2 years ago the chciken was nasty greasy absolutly gross and the customer service was horrible. NOW 100% better the chicken was fresh crisp on the outside juicy on the inside and the customer service was on point. We will be back.
- JHJen HNov 9, 20255.0Happy they are back open again! Staff are friendly and the food is great as always. The cashier was super helpful. Definitely will be back again!
Frequently Asked Questions About KFC
What are the opening hours of KFC at 60 Hartzel Road, St. Catharines?
KFC is open daily from 10:30 AM to 11:59 PM.
Where is KFC located in St. Catharines?
KFC is located at 60 Hartzel Road, St. Catharines, ON, L2P 1M7, Canada.
What types of cuisine does KFC offer at this location?
KFC specializes in fast food, primarily chicken dishes, and also offers meal delivery services.
Is the KFC at 60 Hartzel Road a Halal restaurant?
Yes, this KFC location offers Halal food options.
Can I find other restaurants near KFC on Hartzel Road?
Yes, nearby you can find Chile & Agave Mexican Grill and McDonald's, great options if you're exploring different cuisines in the area.
Are there beauty and grooming services near KFC at Hartzel Road?
Yes, nearby places include Lisa's Permanent Makeup, Brendan's Hairstyling & Barber Shop, and Kultur Hair Studio for beauty and hair services.
What automotive services are available near the KFC on Hartzel Road?
Close to KFC, you can find Superior Auto Sales, Niagara Battery and Tire, Auto Glass Niagara, and Speedy Auto Service St. Catharines for various automotive needs.
Does KFC on Hartzel Road offer online ordering or deliveries?
While the profile mentions meal delivery as a category, ordering can be done via their website at http://kfc.ca.
What is the best way to contact KFC on Hartzel Road?
You can reach KFC by phone at +1 905-688-6808 for inquiries and orders.
What other services can I find nearby if I visit KFC on Hartzel Road?
Nearby services include pet grooming at Liv and Groom, legal services at Elkin Injury Law, and laundry services at Your Neighbourhood Laundry, offering convenience during your visit.