Customers reported inconsistent service, with some experiencing long wait times and incorrect orders, while others praised friendly and quick service.
Food Quality
Feedback on food quality was mixed; some enjoyed the taste and freshness, while others complained about cold or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the washrooms and dining area.
App Issues
Multiple customers experienced problems with the mobile app, leading to confusion and double charges.
Staff Attitude
While some reviews highlighted friendly staff, others noted poor attitudes and lack of attention to detail.
JD
Julie Duncalfe
4 days ago
1.0
Long back hair in wrap. Never again in this place. Obviously no hygiene
SS
Sam
Jan 3, 2026
3.0
Even in a small city McDonald is the same. As a big one like Toronto.
MG
Mathieu Gagnon
Dec 6, 2025
5.0
The food was good, well made and the service was excellent.
TD
Thomas DeLong
Dec 2, 2025
5.0
Usually very early morning or late at night, two drive through order spots now but only one lane pickup.
Only had one minor issue and they looked after it quickly.
RB
Robert Blanchard
Nov 30, 2025
1.0
Always give two of the same toy, even when they have multiple in stock. Such a jerk thing to do.
What are the operating hours of McDonald's on Lombard Street in Smiths Falls?
McDonald's on Lombard Street in Smiths Falls is open daily from 5:00 AM to 11:59 PM.
Does McDonald's Smiths Falls offer drive-through service and what are its hours?
Yes, the McDonald's Smiths Falls location has a drive-through service available daily from 5:00 AM to 11:59 PM.
Can I get delivery or in-store pickup from McDonald's Smiths Falls?
McDonald's Smiths Falls offers in-store pickup, but delivery is not offered at this location.
What meals are served at McDonald's Smiths Falls?
They serve breakfast, lunch, and dinner at McDonald's Smiths Falls.
What types of payment does McDonald's Smiths Falls accept?
This McDonald's location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Smiths Falls have a children's menu?
Yes, McDonald's Smiths Falls has a children's menu available.
Is there a McDonald's Canada corporate presence near the McDonald's Smiths Falls location?
Yes, McDonald's Canada is a nearby place around the Smiths Falls McDonald's, showing a strong corporate presence in the area.
What nearby fast food options can I consider along with McDonald's in Smiths Falls?
Nearby fast food options include Dairy Queen (Treat) and KFC, both located close to McDonald's in Smiths Falls, giving you a variety of choices for quick meals.
Are there any nearby automotive services where I can serve my car while visiting McDonald's?
Yes, several automotive services like Wal-Mart Tire & Lube Express, Drummonds Gas and Car Wash, Canadian Tire Gas+, and Edgetown Motors Garage are near McDonald's in Smiths Falls, making it convenient to service your vehicle during your visit.
Where can I shop or stay near McDonald's Smiths Falls?
Nearby shopping and lodging options include Rideau Plaza shopping center and the Best Western Smiths Falls Hotel, offering convenience for meals and accommodation in the area.