Dairy Queen Grill & Chill

Reviews

• ST

  Sam Tamblyn

  Feb 19, 2026
  1.0
  The Dairy Queen in Sioux Lookout has got to be the worst take out restaurant that I’ve experienced when it comes to their customer service. The amount of times our orders are wrong is insane and their willingness to fix things is worse. We often go out to eat on Thursdays after hockey and today was a DQ night. The amount of times the lady working at the window told me “okay anything else?” And as I started to speak, she would yell “JUST WAIT” was wild. She repeated our order and we drove up to the window, she handed us our food and again told me “just wait” so we thought the rest of our food was coming. She came back to the window and asked what I needed. I told her she told us to wait and she got angry saying “no I didn’t!” So then my partner told her she did and that we were missing half of our food just for her to yell at me saying that I didn’t order anything else. And as I was saying that she repeated back our order prior, she then proceeded to walk away from me at the window while I was still talking to her trying to get my food. Not the first time we’ve experienced the rudeness from that restaurant but the first time it’s been so extreme. Disappointing that there’s no customer service in a customer service job.
• OD

  One Day

  Feb 9, 2026
  1.0
  I My drive-through banana split experience was disappointing today. Not only was the banana not ripe, but the portion was also smaller than usual. Having had this treat many times before from this location and others across Canada, I was surprised by the lack of quality in today's version.
• DC

  Dylan Crann

  Feb 4, 2026
  1.0
  Waited 30 minutes for my food wasted gas waiting and then refused ti give me managers phone number
• CD

  Colton Davies

  Jan 14, 2026
  1.0
  Just terrible. Like do they only have one person working. Slowest service I've ever gotten. They need to have more workers there. 🤦‍♂️
• JV

  Jean VPadilla

  Dec 30, 2025
  1.0
  I was trying to order around 7:45 pm yesterday night. One of the staff was bullying my accent while I was ordering at the drive-through; I heard him trying to imitate my accent. I was so disappointed with the service. To be honest, I was so hungry yesterday night and trying to choose what I wanted to order, but because of the incident, I lost my appetite and was so disappointed with the customer service. The lack of professionalism and proper training of your staff will lose your customers.

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