This was by far the worst experience I have had at a McDonald's the food was disgusting and the girl at the counter was rude as hell even giving customers dirty looks . Needless to say I will not be returning to this location again.
EK
Erika K
Oct 23, 2025
1.0
Horrible service. A plain cheeseburger took 15 minutes and not even busy
MS
Mantash Singh
Sep 29, 2025
1.0
This was an absolutely disgusting experience! We ordered a meal and a muffin, and unbelievably, the muffin had flies in it. On top of that, the restaurant was filthy, there was no cleaning staff anywhere, and the service was beyond pathetic.
How can you call yourself a manager when your place is in such horrible condition? The lack of hygiene, the poor customer service, and the negligence are unacceptable. This is not just disappointing — it’s outrageous. Customers deserve better, and you clearly don’t care about the people eating at your place.
You need to take accountability immediately and fix the horrible state of your restaurant before more customers walk out with the same disgusting experience.
HX
Hhrr Xx
Sep 29, 2025
1.0
had a horrible experience at this McDonald's. I found insects in both my burger and muffin, which is completely unacceptable and a serious health concern. When I brought this to the manager’s attention, instead of apologizing or addressing the issue professionally, she dismissed it as "okay" and refused to offer any refund or replacement.
Even worse, she became rude and argumentative, showing zero concern for customer service or food hygiene. Her exact words were something like: "Don't eat McDonald's if you don't like it." – I was shocked.
This is hands down the worst customer service I've ever experienced, and the lack of hygiene is beyond alarming. I will never return to this location and strongly urge others to stay away for their own safety.
MM
Megha M
Jun 1, 2025
1.0
The desert we got was not well plated, poor customer service not welcoming at all.
What are the operating hours of McDonald's at 160 Queensway Road East, Simcoe?
The McDonald's in Simcoe is open Monday to Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 8:00 PM.
Does this McDonald's location offer drive-through service?
No, this McDonald's location does not have a drive-through service.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is available, but delivery service is not offered at this location.
What meals does the McDonald's at Queensway Road East serve?
This McDonald's serves lunch and dinner meals.
What payment methods are accepted at this McDonald's?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is this McDonald's family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and children and offers a children's menu.
Does this McDonald’s location serve coffee and dessert items?
Yes, they serve coffee and a variety of dessert options.
What nearby stores can I visit for shopping before or after dining at McDonald's?
You can visit Walmart Canada, Walmart Supercentre, Dollar Tree, Carter's OshKosh, and Shoes! Factory Outlet near McDonald's for various shopping needs.
Are there nearby services like pharmacies or medical facilities close to this McDonald's?
Yes, nearby you can find Roulston's Pharmacy, I.D.A. - Roulstons Pharmacy, LifeLabs Medical Laboratory Services, and Simcoe Diagnostic Imaging for health-related needs.
Which nearby fast food restaurants can I visit along with McDonald's at Queensway Road East?
In addition to McDonald's, there are nearby KFC restaurants for more fast food options.