McDonald's

3.5
1400 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
77 Queensway E, SIMCOE, ON
N3Y 4M5, Canada

Hours

Reviews

3.5
1,400 reviews
5 stars
466
4 stars
354
3 stars
257
2 stars
91
1 star
232

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, stale, or improperly prepared items.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

Numerous reviews highlighted problems with incorrect orders, missing items, and failure to follow special requests.

Cleanliness

Several customers noted unsanitary conditions in the dining area and kitchen, raising concerns about food safety.

Staff Attitude

While some reviews praised friendly staff, many others reported poor customer service and unprofessional behavior.
  • TC
    Tyler Au Coin
    4 days ago
    1.0
    Went to this mcdonalds to get the new double cheesy melt and like not even enough cheesy sauce on it or anything and looks like shit , also no salt on any of the fries this is just terrible service , this always happens at this location at night , when you try and call I don’t get a answer
  • SR
    Scott John Rice
    Jan 4, 2026
    5.0
    The Happy Meals were exceptionally delicious, as always. Thank you for the hot chocolates, too!
  • MT
    melissa todd
    Dec 28, 2025
    3.0
    Doors where locked even person coming to work was confused then lady inside just pointed towards drive thru so made it very confusing. It was Xmas but a note on door stating dining room closed would help.
  • RP
    Rachelle Popp
    Dec 24, 2025
    1.0
    Ordered 3 hot chocolate. Came to almost $15.00. Waited almost 20min, watched the girl give our order to someone else. Finally got the hot chocolate and it was the most disgusting drink we have ever had. We proceeded to drive to Tim Hortons and got fantastic service and drinks
  • PP
    Pontaco Pete
    Dec 23, 2025
    1.0
    Waited like 10 minutes in drive through for 2 grinch combos and 2 hamburgers. The fries were thrown into the box and were everywhere. The big macs were cold and none of the burgers had pickles and onions. Haven't had McDonald's in awhile and was craving it, but now it will be a long time before I have it again. Very disappointing especially when the order came to $50 and the food was sub-par at best.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 77 Queensway E, Simcoe?

McDonald's is open 24 hours from 00:00 to 23:59 every day of the week.

Does this McDonald's location offer delivery services and what are the delivery hours?

McDonald's offers delivery Monday to Sunday from 05:00 to 23:00.