Food Quality
Numerous customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to special requests.
Service Speed
Customers experienced long wait times in both the drive-thru and dining areas, with some reporting delays of over 20 minutes.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and kitchen, raising concerns about food safety.
Staff Performance
While some customers praised friendly staff, many others criticized the overall service quality and management.