Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times for orders.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, missing items, and failure to follow special requests.
Cleanliness
Several customers noted unsanitary conditions in the dining area and kitchen, raising concerns about food safety.
Staff Attitude
While some reviews praised friendly staff, many others reported poor customer service and unprofessional behavior.
TC
Tyler Au Coin
4 days ago
1.0
Went to this mcdonalds to get the new double cheesy melt and like not even enough cheesy sauce on it or anything and looks like shit , also no salt on any of the fries this is just terrible service , this always happens at this location at night , when you try and call I don’t get a answer
SR
Scott John Rice
Jan 4, 2026
5.0
The Happy Meals were exceptionally delicious, as always. Thank you for the hot chocolates, too!
MT
melissa todd
Dec 28, 2025
3.0
Doors where locked even person coming to work was confused then lady inside just pointed towards drive thru so made it very confusing. It was Xmas but a note on door stating dining room closed would help.
RP
Rachelle Popp
Dec 24, 2025
1.0
Ordered 3 hot chocolate. Came to almost $15.00. Waited almost 20min, watched the girl give our order to someone else. Finally got the hot chocolate and it was the most disgusting drink we have ever had. We proceeded to drive to Tim Hortons and got fantastic service and drinks
PP
Pontaco Pete
Dec 23, 2025
1.0
Waited like 10 minutes in drive through for 2 grinch combos and 2 hamburgers. The fries were thrown into the box and were everywhere. The big macs were cold and none of the burgers had pickles and onions. Haven't had McDonald's in awhile and was craving it, but now it will be a long time before I have it again. Very disappointing especially when the order came to $50 and the food was sub-par at best.
What are the opening hours of McDonald's at 77 Queensway E, Simcoe?
McDonald's is open 24 hours from 00:00 to 23:59 every day of the week.
Does this McDonald's location offer delivery services and what are the delivery hours?
McDonald's offers delivery Monday to Sunday from 05:00 to 23:00.
Is there a drive-through service available, and if so, what are its hours?
Yes, the drive-through at this McDonald's is open 24 hours a day, every day.
What meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner meals.
Does this McDonald's location have a children’s menu and welcome families?
Yes, McDonald's welcomes families and has a children's menu available.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is available, but delivery is not offered here.
What nearby restaurants can I visit if I want more fast food options near McDonald's?
Nearby fast food options include Pita Pit, Fast Eddie's, Harvey's, and Swiss Chalet.
Are there any nearby entertainment options near McDonald's at 77 Queensway E?
Yes, Century Theatres Of Canada is close by if you want to catch a movie before or after your meal.
Where can I find nearby automotive services around McDonald's in Simcoe?
Nearby automotive services include Crystal Clear Detailing, Crystal Clear U-Wash, CSN - Simcoe automotive repair, Blue Star Ford Lincoln sales, and Aitken Chevrolet Buick GMC.