MR.SUB

Reviews

• AS

  A Sam

  Mar 19, 2026
  1.0
  Would rate it 0 if I could. The older gentleman at this location is one of the rudest, most condescending peopIe I have ever met in customer service. For a franchise, it's deplorable how they treat the community they are in. I refuse to attend this location in Scarborough as they aren't welcoming nor helpful. They will lie to you about coupons not working and refuse to help the issue. Several individuals have refused to return here due to the demeanor of their employees. If you value customer service, DO NOT go to this location. Note to store - I have already reported this treatment and poor service to your district Area manager so no need to ask for more details to be shared. I hope you customers boycott your location - we deserve proper service for our hard earned money!!
• GK

  Gokul Krishna

  Nov 27, 2025
  1.0
  Worst service ever.
• NN

  nick

  Nov 26, 2025
  1.0
  Ordered on Uber Eats and missed my buy on get one and the cookies I ordered ! Disappointed I would give less than one star! It’s not hard to read instructions
• FL

  Frederick Ly

  Nov 5, 2025
  1.0
  Absolutely terrible experience. This location needs to be avoided at all costs. The owner here has no respect for customers whatsoever. He talks over you, raises his voice, yells, and even swears when you try to explain a problem with your order. He refuses to listen, constantly interrupts, and acts like he’s above being questioned. The food itself is just as bad. The sub was dry, barely any cheese or sauce, the meat sliced paper-thin, and it wasn’t even toasted. When I pointed this out, the owner actually insisted that this is how the sub is supposed to be made. He genuinely believes this low quality is acceptable and sees no issue with it. No customer should ever be treated this way — being shouted at and disrespected for simply asking for the meal they paid for. The service, attitude, and food here are beyond unprofessional. Save yourself the frustration and go anywhere else. This was one of the worst customer experiences I’ve ever had.
• JM

  J M

  Oct 16, 2025
  1.0
  Old man sits on a seat and watches YouTube. Washrooms closed. How is a person to wash their hands before they eat. Don’t offer dine in if washrooms are closed. Also the man is rude and seems to hate his job. Got mad when I asked my sub to be toasted.