Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Scarborough Subway® Restaurant at 2473 Kingston Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees received praise for their friendliness and professionalism, many reviews highlighted rude behavior and poor service, particularly during late hours.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues such as stale bread, lack of fresh ingredients, and incorrect orders. Some praised the taste and freshness, but these were overshadowed by negative experiences.
Cleanliness
Multiple reviews pointed out unsanitary conditions, including dirty facilities and poor hygiene practices among staff, which raised health concerns.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a significant issue with order accuracy at this location.
Atmosphere
The atmosphere received mixed reviews; while some found it welcoming and well-maintained, others described it as dark, gloomy, and uninviting.
KK
Komalpreet Kaur
Nov 13, 2025
5.0
Amanpreet provides excellent customer service at Subway. She is polite, efficient, and pays close attention to customer preferences. Her positive attitude and professionalism make every visit pleasant.
EG
Elias Geissinger
Nov 2, 2025
5.0
The young lady working here this morning made me two perfect subs. I watched her make them and it was like an artist crafting a masterpiece. It might sound dramatic but taking pride in a product is crucial for businesses these days and goes a long way with customer satisfaction. Also everyone who works here is very pleasant and friendly, even on bad or chaotic days.
PP
Phanthip Pruksermsak
Oct 31, 2025
1.0
Hi, I just received my order. I ordered the Power Bowl Classic Sweet Onion, but I got chicken and rice with only a small portion.
NA
Nexus Account
Oct 30, 2025
1.0
Very bad customer service, very dirty place and food , I want to eat but i want to use washroom first, the guy asked me to buy before using the washroom, he was rude and handling food and cash with same gloves.
Will never come back again .