McDonald's

3.5
3267 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
85 Ellesmere Road, Unit #C1, Scarborough, ON
M1R 4B8, Canada

Hours

Reviews

3.5
3,267 reviews
5 stars
1,182
4 stars
746
3 stars
475
2 stars
204
1 star
660

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both dining and food preparation areas.

Food Quality

Many reviews indicated issues with food quality, including overcooked items, incorrect orders, and cold servings.

Staff Attitude

Several customers noted unprofessional behavior from staff, including lack of communication and dismissive attitudes towards customer concerns.

Drive-Thru Experience

Customers consistently mentioned problems with the drive-thru, including being asked to park for orders that were not ready.
  • MB
    Mike B
    1 day ago
    2.0
    McDonald’s is based on efficiency, however this location has lost its way. I ordered a simple McDouble combo at the drive through. My order was taken and I paid easily, this is where the wheels fell off. They told me to park “somewhere “ and they would bring the food. I waited over 15 minutes and finally went inside to investigate. The inside was sheer chaos. I had to nudge my way to the front to ask for my order. After a few attempts I managed to finally get my meal. McDonald’s fix this or don’t take people’s money if you can’t service them properly.
  • DO
    Dalia Al oufan
    5 days ago
    1.0
    The drive-thru was empty, with only one car waiting, yet we still waited over 30 minutes for a hamburger. This isn’t the first time
  • RH
    rody he
    Nov 17, 2025
    1.0
    Absolutely horrible. Our order was completely forgotten by the staff. We were told to wait outside, but it took 10 minutes before I had to go inside and when I asked, they found it there already made. If I, the customer was told to do something and you can’t even serve that… just horrible.
  • AA
    Allester A
    Nov 8, 2025
    1.0
    Ordered an item that qualifies for monopoly pieces, didn't get it even though the kiosk shows 10 piece nuggets includes it. The event ends on November 10 and its only the 8th today. I asked staff why my nuggets don't have monopoly, he says they no longer do monopoly, event is over. I look around and see others have it (albeit other items not nuggets). How am I going to get my Corvette now???
  • DH
    David Hunt
    Nov 2, 2025
    1.0
    Absolute disaster as no cashiers available with lineups out the door as well as orders not filled properly especially the fries but, also, McChicken sandwich instead of a grilled chicken, cold servings instead of hot, long wait times as just a few of six complaints heard before finally leaving with my large fries box not filled to the top? Thanks Shebam and Veronica for nothing and where is Jamal and Niki when we really need competent staff running things smoothly! How come Sheppard and Warden outlet is managed so well but certainly not here!! Avoid Parkway Mall location at all costs!!!

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 85 Ellesmere Road, Scarborough?

McDonald's is open 24 hours a day, every day of the week at this location.

Is McDonald's at Parkway Ma available for delivery and pickup?

Yes, McDonald's offers both in-store pickup and delivery services 24/7 at this location.