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McDonald's

3.5
(3326 reviews)

Business Details

(416) 391-0404
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
85 Ellesmere Road, Unit #C1, Scarborough, ON
M1R 4B8, Canada

Hours

Reviews

3.5
3,326 reviews
5 stars
1,200
4 stars
747
3 stars
482
2 stars
211
1 star
686

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during late-night hours.

Food Temperature

Many reviews mentioned receiving cold or improperly prepared food, including cold fries and hard hamburger buns.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
  • JJ
    JAZZLYN JAZZ
    6 days ago
    1.0
    Rating it one because my fries box broke they were rushed and I had less fries than anyone else in the poutine box and had to wait like 20 minute just of my order and my lid broke disappointment
  • EF
    Erin Flores
    Feb 16, 2026
    1.0
    Extremely upset with this location and their service. I ordered through drive through and was asked to park. No exaggeration, I waited 15 minutes for my order. I then proceed to check my order and they forget to give me HALF my order. I go instead to notify the worker that I am missing a jr chicken and a CRSIPY chicken wrap. She asks me if a grilled chicken wrap will do as the crispy chicken wrap will take 7 minutes. I wait the “7 minutes” which turns to 10 minutes. I receive the remainder of my order and leave. After the whole ordeal, I bite into my fillet o fish… AND ITS HARD AS A ROCK. I am extremely upset with the quality of the food and the service. Please do better
  • CC
    catherine
    Feb 10, 2026
    1.0
    Poor service. I ordered BLT No onion No pickles- i got No pickles NO CHEESE!! The girl repeated my order ( Happy Meal and BLT meal) then punched the order after me coz i paid for the OTHER order. Then gave me the wrong set of food!!! Too many WRONGS!!!! presence of mind is badly needed- PAY ATTENTION TO THE ORDERS!!!!!
  • DF
    Dana Farmer
    Feb 1, 2026
    1.0
    I have no issue with earning free points after buying a fast meal when I'm extremely hungry. However, the aspects that trouble me are being overcharged, experiencing consistent delays, and receiving cold meals, especially when the hamburger buns are hard and cold. This place can do much better by hiring people who know what they're doing.
  • MZ
    Mehmet Özfırat
    Jan 29, 2026
    1.0
    I don’t usually leave reviews, but this keeps happening. Every time I order the Crispy Chicken Poutine, the chicken and fries are cold and the gravy isn’t hot either. This has happened over 5–6 times at different times of the day. At this point, it feels like a consistent issue rather than bad luck. Very disappointing.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 85 Ellesmere Road, Scarborough?

McDonald's is open 24 hours a day, every day of the week at this location.

Is McDonald's at Parkway Ma available for delivery and pickup?

Yes, McDonald's offers both in-store pickup and delivery services 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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