Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during late-night hours.
Food Temperature
Many reviews mentioned receiving cold or improperly prepared food, including cold fries and hard hamburger buns.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
JJ
JAZZLYN JAZZ
6 days ago
1.0
Rating it one because my fries box broke they were rushed and I had less fries than anyone else in the poutine box and had to wait like 20 minute just of my order and my lid broke disappointment
EF
Erin Flores
Feb 16, 2026
1.0
Extremely upset with this location and their service. I ordered through drive through and was asked to park. No exaggeration, I waited 15 minutes for my order. I then proceed to check my order and they forget to give me HALF my order. I go instead to notify the worker that I am missing a jr chicken and a CRSIPY chicken wrap. She asks me if a grilled chicken wrap will do as the crispy chicken wrap will take 7 minutes. I wait the “7 minutes” which turns to 10 minutes. I receive the remainder of my order and leave. After the whole ordeal, I bite into my fillet o fish… AND ITS HARD AS A ROCK. I am extremely upset with the quality of the food and the service. Please do better
CC
catherine
Feb 10, 2026
1.0
Poor service. I ordered BLT No onion No pickles- i got No pickles NO CHEESE!! The girl repeated my order ( Happy Meal and BLT meal) then punched the order after me coz i paid for the OTHER order. Then gave me the wrong set of food!!! Too many WRONGS!!!! presence of mind is badly needed- PAY ATTENTION TO THE ORDERS!!!!!
DF
Dana Farmer
Feb 1, 2026
1.0
I have no issue with earning free points after buying a fast meal when I'm extremely hungry. However, the aspects that trouble me are being overcharged, experiencing consistent delays, and receiving cold meals, especially when the hamburger buns are hard and cold. This place can do much better by hiring people who know what they're doing.
MZ
Mehmet Özfırat
Jan 29, 2026
1.0
I don’t usually leave reviews, but this keeps happening. Every time I order the Crispy Chicken Poutine, the chicken and fries are cold and the gravy isn’t hot either. This has happened over 5–6 times at different times of the day. At this point, it feels like a consistent issue rather than bad luck. Very disappointing.
What are McDonald's operating hours at 85 Ellesmere Road, Scarborough?
McDonald's is open 24 hours a day, every day of the week at this location.
Is McDonald's at Parkway Ma available for delivery and pickup?
Yes, McDonald's offers both in-store pickup and delivery services 24/7 at this location.
Can I use the drive-through service at McDonald's 85 Ellesmere Road?
Yes, the McDonald's drive-through at this address operates 24 hours a day, seven days a week.
What payment methods are accepted at McDonald's in Scarborough?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's on Ellesmere Road serve breakfast, lunch, and dinner?
Yes, the restaurant serves breakfast, lunch, and dinner meals.
Is there a children's menu available at this McDonald's location?
Yes, McDonald's welcomes children and offers a children's menu.
Are there any nearby attractions or places customers can visit before or after dining at McDonald's?
Customers can visit Parkway Mall, Marble Slab Creamery Parkway Mall, or Kart Town Indoor Playground located near McDonald's for shopping, dessert, or family entertainment.
How can nearby educational centers like UCMAS and Scholars of Toronto East be useful when visiting McDonald's at 85 Ellesmere Road?
If you have children attending UCMAS or Scholars of Toronto East tutoring centers nearby, McDonald's can be a convenient spot for meals before or after their sessions.
Are there mobile phone stores near McDonald's on Ellesmere Road that customers might want to visit?
Yes, several mobile phone stores including 5 Star Wireless, Fido, Freedom Mobile, and Wireless DNA - Fido Exclusive Dealer are nearby, offering convenience for shopping or service while visiting McDonald's.
Where can customers find McDonald's app downloads to enhance their ordering experience?
Customers can download the My McD’s App via the Apple App Store and Google Play Store using the provided links to order easily and access promotions.
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