McDonald's

3.5
3299 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
85 Ellesmere Road, Unit #C1, Scarborough, ON
M1R 4B8, Canada

Hours

Reviews

3.5
3,299 reviews
5 stars
1,194
4 stars
747
3 stars
478
2 stars
208
1 star
672

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, poor service, and mistakes with orders, particularly during late hours.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with some customers feeling ignored or disrespected.

Cleanliness

The restaurant was often described as dirty and unsanitary, with complaints about the state of the dining area and food preparation surfaces.

Food Quality

Several customers noted issues with food quality, including cold or burnt items and incorrect orders.
  • JI
    Jahnavi Isukapalli
    Jan 4, 2026
    5.0
    I often use the drive-thru at this McDonald’s for coffee and a fudge sundae, and my experience has been consistently great. The staff are quick, friendly, and most importantly, they get my order right every single time. Service is efficient, the drive-thru moves smoothly, and my coffee and sundae are always made just the way I expect. It’s a reliable stop when I need a quick treat or caffeine boost. Definitely a dependable location.
  • HA
    Hasan Akil
    Dec 26, 2025
    1.0
    I visited the drive-thru at around 1:38 AM and the service was extremely disappointing. The employee taking my order sounded rushed and impatient, cutting me off and pushing me to finish even though I clearly stated I wasn’t done yet. On top of that, I ordered a Coca-Cola and received a different drink, there were no straws in the bag, and the fries were cold and clearly not fresh. This experience was really upsetting, especially because my pregnant wife was craving a Filet sandwich and we were both really looking forward to this meal. Unfortunately, it turned into a very negative experience. I hope management addresses this, because this level of service is unacceptable.
  • NS
    Nandini Sonani
    Dec 24, 2025
    1.0
    store was full with homeless people and smelling so disgusting , and shocking thing was night staff yelling on each other in front of customers because they where doing something in back and we where in waiting for someone took order . Like if you people dont want to take order then why you working there . Management should focus on staff and environment
  • BW
    Brenda W
    Dec 24, 2025
    5.0
    I had the best service ever today - the young tall dark haired guy who i have never seen before was so professional and nice to everyone - a real credit - in one word AWESOME
  • CT
    Charles Tan
    Dec 17, 2025
    2.0
    This Vic Park/Ellesmere location order staff doesn't care about someone enjoying their tea or coffee ... saying they stirred it despite not doing so ( despite specific request to do so) ... Not all but the majority of jaded older ladies. The younger staff tends to be much more accomodating. With prices rising and food portions getting smaller ... it may be prudent to improve services and bring value back.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 85 Ellesmere Road, Scarborough?

McDonald's is open 24 hours a day, every day of the week at this location.

Is McDonald's at Parkway Ma available for delivery and pickup?

Yes, McDonald's offers both in-store pickup and delivery services 24/7 at this location.