Customers frequently reported poor service, including rude staff, long wait times, and disorganized order handling.
Staff Attitude
Mixed feedback on staff attitude; some employees were praised for their friendliness while others were criticized for being rude and unprofessional.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Concerns raised about the cleanliness of the restaurant and bathrooms, with reports of garbage and unkempt conditions.
Food Quality
Inconsistent food quality noted, with some customers enjoying their meals while others reported issues like cold food and incorrect preparation.
NO
Nolan’s OZ
6 days ago
1.0
This is the only McDonald’s that parks me 100% of the time i do mobile order. They also have items missing from my order 50% of the time even when it’s not busy.
GM
Ghost M
Jan 4, 2026
1.0
Five incorrect orders in a row! Every time they try to fix it, they get it wrong again. To make matters worse, the staff is incredibly unprofessional and rude.
DD
Damasco
Jan 3, 2026
1.0
Absolutely unacceptable experience at this McDonald’s.
I’m a DoorDash driver with over 3 years of experience and an excellent rating, and this was one of the worst pickups I’ve ever dealt with. I waited over 30 minutes in -15°C weather, standing outside in the cold, after buzzing the pickup window multiple times. No one came to help.
Every time an employee finally acknowledged me, I was told “5 minutes”—over and over again—for half an hour. No transparency, no urgency, no respect for delivery drivers who are literally standing outside freezing.
To make it worse, they insisted I take a photo of the order while they stayed inside, making it almost impossible to take a proper verification photo, while acting as if I was going to walk away with the order—which is insulting, especially given my spotless delivery history.
The attitude was dismissive, the service was disorganized, and there was zero accountability. Delivery drivers are part of your business, and treating them like this reflects extremely poorly on this location.
I genuinely hope this store fixes its service standards and staff attitude, because this was beyond frustrating and completely unprofessional.
AS
Armin S
Dec 27, 2025
5.0
I've changed my review from one star to five stars :) A while back I was treated poorly at the drive-thru however my recent visit in-store was very pleasant. Kelly helped us and I believe she is one of the managers/supervisors. Kelly is truly an angel and deserves a raise/promotion/bonus. She greeted and served my mom and I with such kindness, love, and happiness. She's very enthusiastic and passionate in what she does. Very strong work ethic and lots of energy. Please send my regards to Kelly, I hope she had a merry Christmas with her family and I wish her a very happy new year! 🎄🎁🎉🫂🩵
BA
Breanna Aughtman-March
Dec 18, 2025
1.0
i usually go early in the morning before my classes to grab a single extra large coffee, with three cream and three *sweetener* in it. this order has been made wrong almost every single time, they'd add *sugar* instead (which could be absolutely dangerous for any diabetics who order here!!!), they've forgotten the milk but remembered the sweetener, remembered the cream but forgot the sweetener, and also forgot both the cream and sweetener and handed me an extra large black coffee when the receipt clearly stated I had ordered cream and sweetener to be added. this location is *never* busy at the time I arrive in the morning, so it cant be the "morning rush" making them mess up. I know it's probably a small non-issue to some people, but it could be a huge problem if a diabetic were to order a sugar free drink and ended up with sugar in it! and I also just want to enjoy a coffee before class and not have to ask for it to be remade every week.
What are the regular operating hours for McDonald's at 2260 Markham Road?
McDonald's at 2260 Markham Road is open 24 hours a day, 7 days a week.
During what hours is the drive-through service available at this McDonald's location?
The drive-through is open 24/7, from midnight to 11:59 PM every day.
When can I order delivery from this McDonald's?
Delivery service is available daily from 5:30 AM to 11:59 PM.
What pickup and delivery services does this McDonald's offer?
They offer both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at McDonald's on Markham Road?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location serve breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner all day.
Is there a mobile app available for McDonald's orders and promotions?
Yes, you can download the My McD’s App available on both Android and iOS for easy ordering and deals.
Can customers bring their children to this McDonald's and are there menu options available for kids?
Yes, families and children are welcome, and this location offers a children's menu.
Which nearby fast food restaurants can I visit around McDonald's on Markham Road?
Nearby options include McDonald's Canada and MacDonald Restaurant, both fast food burger places.
Are there nearby dining options offering different cuisines near this McDonald's?
Yes, nearby you can find Madame Saigon and Lac Vien Express Restaurant (Vietnamese), and Zaitoun (Afghan halal restaurant).
What are some nearby services and shops customers might visit before or after dining at McDonald's?
Nearby are the Lindt Chocolate Shop for desserts, Aarathie Super Center for clothing and jewelry shopping, and several real estate agents like Fabiola Torres and Marzook Rauf.