McDonald's

3.5
454 reviews
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Business Details

300 Borough Drive, Scarborough, ON
M1P 4P5, Canada
(416) 279-0722
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
300 Borough Drive, Scarborough, ON
M1P 4P5, Canada

Hours

Reviews

3.5
454 reviews
5 stars
151
4 stars
130
3 stars
52
2 stars
29
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.

Food Quality

Many customers complained about the quality of food, specifically mentioning burnt burgers and incorrect orders.

Order Accuracy

Several reviews noted issues with order accuracy, including missing items and incorrect charges.

Hygiene Concerns

There were serious concerns raised about hygiene, including unsanitary conditions and improper food handling.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and quick response.
  • NQ
    najia qaderi
    Nov 4, 2025
    1.0
    Worst place ever
  • AS
    Alyssa sigh
    Oct 24, 2025
    1.0
    If Ican just put a zero star for the service I got from one of the manager of this location I would but, no option, be aware when you go to stc foodcourt mcdonald, refuse to get server by a manager name Clarizel so called manager, who doesn’t even know basic customer service. rude and unprofessional, this location use to have really good worker. now just a person name Clarizel trying so hard to be a manager who doesn’t know basik customer service, maybe she needs mlre training and some manners too.
  • SK
    Samridhi Kundra
    Oct 12, 2025
    1.0
    I ordered mc veggie burger for takeout from this location but at first they did’t put any sauce inside the burger so they replaced it but when they gave me the replaced one I had added pickles and extra onions in the burger which I paid extra for they didn’t added. Second time burger was completely burnt. Though I had tried this burger from other locations but this location was rediculous. It was my worst experience here. They really have to train the staff inside for how to prepare the food with higher quality
  • MG
    M G
    Oct 10, 2025
    1.0
    Ordered 4 McVeggie burgers for takeout today, and every single burger was burnt - completely blackened and dry. The taste was awful, and it was obvious they weren’t checked before packing. Really disappointing quality for a well-known brand like McDonald’s. Please improve food preparation and quality control; this was not worth the money.
  • VV
    Vishal Verma
    Oct 4, 2025
    1.0
    I ordered Mc veggie burger and they gave it dry without the any sauce when. On asking the manager said it doesn’t come with any sauce just to avoid resolving the issue.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location in Scarborough?

This McDonald's in Scarborough is open every day from 7:00 AM to 11:00 PM.

Is the drive-through service available at this McDonald's?

No, the drive-through service is closed every day at this location.