Many customers reported poor customer service experiences, including rude staff and unhelpful management.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, cold food, and unsatisfactory preparation.
Cleanliness
Customers frequently noted that the restaurant was dirty, with unclean tables and dining areas.
Service Speed
Numerous reviews highlighted slow service and long wait times, particularly during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions at times.
TC
Tanzina chowdhury
5 days ago
5.0
Nice
SP
Sachin Persaud
Nov 12, 2025
1.0
Bought two caramel pies. I got home and bit into the pie and it was apple. Manager who handed me my order was on her phone. Terrible service.
EE
EF
Nov 12, 2025
2.0
When ordering through Uber or Door Dash I have experienced missing order items and incorrect items very often . It seems like the staff don’t care about the customers and for providing good customer service . They can improve . My honest opinion .
PB
PJ Bernardo
Oct 31, 2025
1.0
this my local mcdonalds and most times they do my iced coffee bad oh my days. worst.
MM
MC
Oct 10, 2025
1.0
What a terrible customer service! I talked to this lady manager to discuss the missing junior chicken that I had order at 1:52pm today. She said “How am I supposed to help you? If you came around 3pm, maybe I could help you.” She think I’m lying and just want a free food. I’m not from Eglinton and Markham area. Well, lady I’m sorry I can’t go to your store as early as you like. I try to let them know of what happened to my order, and she’s blaming me for their crew not giving me the food that I paid for. She said well, she’s not the manager at the time, so yeah.
What are the operating hours of McDonald's at 3132 Eglinton Avenue East in Scarborough?
McDonald's at 3132 Eglinton Avenue East, Scarborough, is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
No, the McDonald's at this location does not have a drive-through service.
Can I order food for pickup or delivery at this McDonald's?
Yes, this McDonald's offers both in-store pickup and delivery services.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What types of payment does McDonald's accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there an app available to order food from this McDonald's location?
Yes, you can order using the My McD’s app available on both iOS and Android platforms.
What is the dress code at McDonald's on Eglinton Avenue East?
The dress code for this McDonald's is casual.
Are there family-friendly options at this McDonald's location?
Yes, this McDonald's welcomes families and has a children's menu available.
What nearby places can I visit before or after eating at McDonald's?
You can visit Walmart Photo Centre for photography services, Nails For You for a beauty salon experience, or explore the Fire & Flower Cannabis Store nearby.
How can nearby stores like Walmart Photo Centre help when visiting McDonald's?
If you need to shop or print photos, Walmart Photo Centre nearby offers convenient services you can use before or after your meal at McDonald's.
Is there a travel agency near McDonald's at Eglinton Avenue East for planning trips after dining?
Yes, Expedia CruiseShipCenters is nearby, where you can plan and book your travel conveniently after your visit to McDonald's.