McDonald's

3.8
2845 reviews
Take-out McDelivery®

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3305 Sheppard Ave.E.,, SCARBOROUGH, ON
M1T 3K2, Canada

Hours

Reviews

3.8
2,845 reviews
5 stars
1,208
4 stars
757
3 stars
437
2 stars
131
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and efficient staff, while others reported rude behavior and unprofessionalism.

Food Freshness

Many customers appreciated the freshness and quality of the food, although there were complaints about incorrect orders and food safety issues.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting that the location was clean, while others reported dirty tables and unsanitary conditions.

Speed of Service

Several reviews highlighted slow service, particularly during busy times, with customers expressing frustration over long wait times for their orders.

Pricing Concerns

Some customers felt that the prices were becoming too high for fast food, and there were complaints about additional charges for items that were previously complimentary.
  • GG
    G G
    Nov 14, 2025
    1.0
    It's not open 24 hours. I went there 5am Saturday to pick up coffee and it was closed they said they open at 6.
  • SD
    Soham Don
    Nov 4, 2025
    5.0
    This McDonald’s location deserves a 5-star rating. The service was quick and professional and the food came out hot and fresh. I ordered a McChicken combo and it was perfect crispy chicken, soft bun and tasty mayo. The fries were golden and crunchy. The restaurant was spotless and the staff were polite and hard-working. Excellent experience overall..
  • EM
    ELANGO Mylvaganam
    Oct 31, 2025
    5.0
    Very good
  • MH
    Mac Hua
    Oct 26, 2025
    2.0
    Ordered 3 happy meals for curbside pickup. Took them 10 minutes. 10 minutes is not "fast" food.
  • HA
    Helsa Aliaghaei
    Sep 21, 2025
    1.0
    On Sep 21, around 7pm, I placed a curbside order for two cold brews. When a staff member (named Cherry) brought out my order, I tried to confirm that one of the cold brews had no milk because I have a severe dairy allergy. Before I could confirm, she walked away without acknowledging my concern. I went into the store to clarify, but she was dismissive and unhelpful. Thankfully, another staff member (whose name I unfortunately didn’t catch) kindly assisted me, ensured my drink was safe, and provided great customer service. However, Cherry’s unprofessional and unresponsive attitude made the experience disappointing, especially since allergy-related requests need to be taken seriously

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3305 Sheppard Ave.E., Scarborough?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

No, this location does not have a drive-through service.