Inconsistent food quality reported, with issues like undercooked items, burnt sandwiches, and incorrect orders.
Service Issues
Frequent complaints about rude staff, slow service, and poor management behavior, leading to negative customer experiences.
Cleanliness
Multiple reviews mention dirty tables and unsanitary conditions in the restaurant, affecting overall dining experience.
Positive Experiences
Some customers praised specific staff members for excellent service and enjoyed their meals, indicating that experiences can vary.
Pricing Concerns
Customers expressed dissatisfaction with additional charges for items like sauces and water, feeling it was unreasonable.
IK
ishaan kakkar
Oct 7, 2025
1.0
One of the worst McDonald’s experiences I’ve ever had. I ordered a Happy Meal with chicken nuggets, and they were undercooked — completely unacceptable, especially for a kids’ meal. I had to return them, which is something I’ve never had to do at any other McDonald’s.
To make things worse, the table was filthy, and when I asked for a glass of water, the staff member Diya told me I’d have to pay 20 cents for it — even though I was only asking for a disposable cup that’s normally free.
This location has clearly lost all sense of quality and customer care. It’s honestly pathetic that a global brand like McDonald’s can’t serve properly cooked food, keep their tables clean, or show the basic courtesy of giving a customer water.
Never coming back here again.
MD
Mansi Dave
Oct 4, 2025
1.0
I ordered a McVeggie but was served a chicken patty in veg box, and unfortunately, I had already taken a bite. As someone who is vegetarian for religious reasons, this was extremely upsetting. When I reported it, Riya from the staff chuckled, which felt disrespectful and insensitive, as if our beliefs or identity didn’t matter. Thankfully, “the Employee of the Month” was polite and handled it more professionally. This kind of mistake is unacceptable. McDonald’s needs to ensure food safety, respect for all
communities, and proper staff training!
HY
Harish Yagnes
Sep 27, 2025
5.0
I had a wonderful experience at McDonald’s. I tried the veggie burger along with some fries, and everything was absolutely delicious. The burger had a great balance of flavor and texture, while the fries were hot, crispy, and perfectly seasoned. What impressed me most was the consistency in taste and quality across the items I ordered. The service was smooth, and the overall atmosphere made the visit even more enjoyable. This location really stands out for maintaining high standards and delivering a satisfying meal every time.
SN
S. Naseer
Sep 22, 2025
1.0
McFlurry mein no mix of chocolate, just vanilla. I asked ‘Where is the chocolate chunk?’ They say ‘Error in machine.’ Machine error everyday? Machine must go to school and learn work properly. Not coming back until sorry is said.”
I asked for one McNugget, they bring me five pieces, but chutney missing! How can you have McNugget without sauce, baba? And the McCafe coffee, wah, more like McCarafe of water with milk. Very disappointed, 2 stars.”
Aiyo! What is this you call Big Mac, yaar? Bun is too soggy, like rain in monsoon. Beef feels like rubber, I chew 10 times and still no taste. Fries cold, cold like my heart when I saw bill. Next time I go to McDonald’s, I pray Allah they fix this, otherwise I eat aloo paratha at home!”
II
Imtiaz
Sep 21, 2025
1.0
Ordered 2 large iced coffees from here and it tasted like yesterday’s coffee. Really really stale. We ended up going to another mcdonald’s in Ajax and had to order another two :(
What are the regular opening hours for McDonald's at 785 Milner Avenue, Scarborough?
McDonald's at 785 Milner Avenue, Scarborough is open every day from 7:00 AM to 11:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not have a drive-through service.
What meal services are offered at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
Can I order delivery or in-store pickup at this McDonald's?
Yes, you can order for in-store pickup and delivery at this McDonald's.
What payment options are accepted at this McDonald’s?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is the attire casual at this McDonald's location?
Yes, the attire at this McDonald's is casual.
Does McDonald's at 785 Milner Avenue welcome families and children?
Yes, this McDonald's welcomes families and children and also offers a children's menu.
What nearby stores can I visit when I come to McDonald’s at 785 Milner Avenue?
Nearby you can visit Walmart Canada, a department store and mobile phone store, and GameStop, a video game store and retail outlet.
Are there beauty salons near this McDonald's for a convenient visit?
Yes, nearby beauty salons include SMARTSTYLE and Salon Beautymark, which you can visit before or after your meal.
Can I combine a meal at McDonald's with visiting nearby real estate agents or financial services?
Yes, there are several real estate agents nearby, like Umesh Panchal and Realtor Konesh Arunasalam, as well as financial services like Meridian Credit Union and H&R Block Canada.