Mixed feedback on customer service; while some staff were praised for being friendly and helpful, others were reported as rude and dismissive.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or improperly prepared items, while others enjoyed fresh and tasty meals.
Cleanliness
Concerns raised about cleanliness, including unsanitary conditions and hair found in food and drinks.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Service Speed
Service speed varies; some customers experienced long wait times, while others noted quick service during busy periods.
TT
Tasmia Tabassum
1 day ago
1.0
One of the worst McDonald’s for customer service . They didn’t provide the maple syrup with pancakes and when asked they said we have to pay extra . And they insulted us in front of everyone. Will never visit the store
JD
jessie deng
Nov 16, 2025
1.0
We bring kids every week to this mcdonald since it is close the mall. The orange juice is blank and not full.
SZ
Salih ÖZTÜRK
Nov 15, 2025
1.0
I placed an order at exactly 4:30 PM using the tablet located in the store. I waited 15 minutes and my order still hadn't been prepared. I argued with them and it arrived 18 minutes later. They are incredibly slow and have terrible service. Even ordering two burgers can't be this difficult. This is a fast food restaurant. If I went to a restaurant, my food would have been ready in 20 minutes. And the staff are more than happy to ignore the delays. Every time I've been to this restaurant before, I've always waited way too long and it's always incredibly slow. And even when it's not crowded, it's always slow.
AS
Ajay Sudhakaran
Nov 12, 2025
4.0
McDonald’s in Scarborough Town Centre is one of the busiest locations I’ve ever seen! It’s a smaller McDonald’s with four kiosks and two counters, and there’s almost always a line. Despite the rush, the staff handle the crowd impressively well. There have been a few mix-ups with orders in the past, but that’s understandable given how busy it gets. Overall, they’re doing a solid job keeping things running smoothly every day.
NR
Navid Rassouli
Nov 5, 2025
4.0
Best McDonald’s Location in all of Toronto! McDonald’s Scarborough Town Centre is also the Most Organized McDonald’s in the City of Toronto! There are Line Belt Barriers separating the Line from the Pick-Up Order Section. The Employees are professional and fast. The Coffee is always fresh. The Burgers are always fresh, while prepared and served the right way. All McDonald’s Locations in Toronto and the GTA should take notes from McDonald’s Scarborough Town Centre! Nicely done! The only thing that you guys need to work on is to Stir and Mix the Coffees! Every time I order Coffee from you guys, my Coffee is both not stirred and mixed! I need to ask the Employees for a Wooden Spoon every time, in order to stir and mix my Coffee myself! I’m also paying for service too you know!
What are the regular operating hours of McDonald's at 300 Borough Drive in Scarborough?
McDonald's at 300 Borough Drive in Scarborough is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 7:00 PM.
Does this McDonald's location offer drive-through service?
No, the McDonald's at this location does not have drive-through service; it is closed all days for drive-through hours.
Can I order delivery from this McDonald's branch?
Yes, this McDonald's offers delivery service so you can order food to be delivered to your home.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner meals, including items like the Big Mac and Quarter Pounder.
What payment methods are accepted at this McDonald's?
You can pay at this McDonald's using American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can use the My McD’s App available on both Android and iOS to order from this McDonald's location.
Does this McDonald's welcome families and children?
Yes, the restaurant welcomes families and children and has a children's menu available.
What nearby fast food restaurants can I visit around McDonald's at 300 Borough Drive?
Nearby fast food options include Taco Bell Canada, KFC, and Nasir's Hot Dog Stand at UTSC, excellent choices for variety before or after visiting McDonald's.
Are there any nearby places for beauty or cosmetic shopping?
Yes, nearby beauty and cosmetic-related stores include The Body Shop, Saje Wellness, NYX Professional Makeup, Bath & Body Works Canada, and L'Occitane en Provence for your beauty and wellness needs.
What nearby shopping options for clothing and accessories are close to this McDonald's?
Near this McDonald's, you can find stores such as Steve Madden for shoes, Reitmans and H&M for clothing, Swarovski and Peoples Jewellers for jewelry, and Aritzia for women's fashion.