Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews highlighted issues with food quality, including unsanitary conditions, incorrect orders, and food served cold or stale.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others noted a lack of overall customer service and professionalism.
Cleanliness
Multiple reviews mentioned the location's cleanliness issues, including dirty tables and unsanitary food handling.
Busy Location
The restaurant is noted to be very busy, which sometimes contributes to service delays and order mix-ups.
TT
Tommy
2 days ago
1.0
The one star is for a multimillion dollar restaurant charging $0.20 for a cup for water. This location is so low class and the manager is proud of it.
PG
Parviz Ganji
Dec 13, 2025
3.0
An ordinary McDonald's.
ZK
Zen kosa Kosa
Dec 9, 2025
1.0
Terrible service. Manager Carina screams at staff and seems to be the cause of confusion and stress among the staff. The quality of food is really bad. Tacky. Someone should check their hygiene standards.
TP
Taylor Peck
Dec 4, 2025
5.0
The employees are always so nice (especially the one lady I always see working the counter)! Considering how busy it is I always get my food/drinks quickly and have never gotten a wrong order. Always come here for my coffee ☕️
TT
Tasmia Tabassum
Nov 23, 2025
1.0
One of the worst McDonald’s for customer service . They didn’t provide the maple syrup with pancakes and when asked they said we have to pay extra . And they insulted us in front of everyone. Will never visit the store
What are the regular operating hours of McDonald's at 300 Borough Drive in Scarborough?
McDonald's at 300 Borough Drive in Scarborough is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 7:00 PM.
Does this McDonald's location offer drive-through service?
No, the McDonald's at this location does not have drive-through service; it is closed all days for drive-through hours.
Can I order delivery from this McDonald's branch?
Yes, this McDonald's offers delivery service so you can order food to be delivered to your home.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner meals, including items like the Big Mac and Quarter Pounder.
What payment methods are accepted at this McDonald's?
You can pay at this McDonald's using American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can use the My McD’s App available on both Android and iOS to order from this McDonald's location.
Does this McDonald's welcome families and children?
Yes, the restaurant welcomes families and children and has a children's menu available.
What nearby fast food restaurants can I visit around McDonald's at 300 Borough Drive?
Nearby fast food options include Taco Bell Canada, KFC, and Nasir's Hot Dog Stand at UTSC, excellent choices for variety before or after visiting McDonald's.
Are there any nearby places for beauty or cosmetic shopping?
Yes, nearby beauty and cosmetic-related stores include The Body Shop, Saje Wellness, NYX Professional Makeup, Bath & Body Works Canada, and L'Occitane en Provence for your beauty and wellness needs.
What nearby shopping options for clothing and accessories are close to this McDonald's?
Near this McDonald's, you can find stores such as Steve Madden for shoes, Reitmans and H&M for clothing, Swarovski and Peoples Jewellers for jewelry, and Aritzia for women's fashion.