Numerous customers reported rude and unhelpful staff, with specific complaints about managers being dismissive and unprofessional.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor attention to special requests.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant and restrooms, with reports of unsanitary conditions.
Food Quality
Several reviews mentioned issues with food quality, including stale items, incorrect preparation, and overall dissatisfaction with the meals.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with certain menu items.
AK
Amaha Gebretsadik Kassa
5 days ago
3.0
The drive through service looks unsatisfactory. The people particularly in the windows are a bit rude. We felt this more than two times.
CC
conesandbones
Nov 9, 2025
1.0
The worst customer service they forgot the fish and wouldn’t fix the problem
FH
Fate H
Nov 4, 2025
4.0
Very popular location for kids and everyone around. Great people and try their best.
RK
ravi kumar
Oct 15, 2025
5.0
Was good place to dine in
FP
Farooq Pasha
Sep 17, 2025
1.0
Confirmed my order 3 separate times but they still forgot my order and gave me someone else’s order, wasn’t even busy. There were 3 cars in the drive thru only (including mine) my mistake for not checking (I thought it would for sure be right) before I left the restaurant. NEVER AGAIN MCDONALDS NEVERRRRR AGAIN. I hope to actively detract customers through social media and this review
What are the opening hours for in-store dining at this McDonald's?
In-store dining is available daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer delivery service?
Yes, delivery service is available 24 hours every day.
Is there a drive-through service available at this location?
Yes, the drive-through is open 24/7 every day for your convenience.
What types of meals can I get at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Visa, MasterCard, Discover, or cash.
Does this McDonald's welcome families and children?
Yes, it welcomes families and has a children’s menu available.
What is the dress code when visiting this McDonald's?
The dress code is casual.
Can I order McDonald's food through a mobile app?
Yes, you can order via the My McD’s app, available on both Android and iOS.
What nearby places might be of interest to a customer visiting McDonald's at 2701 Lawrence Avenue East?
Nearby places of interest include Remedy’sRx Lawrence Pharmacy for health needs, CARQUEST Auto Parts for automotive supplies, and Top Food Supermarket for groceries, making it convenient to combine errands with your visit here.
Are there other dining options close to this McDonald's?
Yes, nearby eateries include Al-Madina Halal Pizza and Bakery, Halal Meals gastropub, and Silver Pot Halal Restaurant, giving you a variety of culinary choices in the area.
Are there any community or recreational facilities near this McDonald's?
Nearby, you can visit the Scarborough Muslim Association mosque, Excel Sports Academy for active life activities, and The Pines Adult Day Centre, which offers social and human services.