KFC

3.2
598 reviews
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Business Details

3351 Lawrence Avenue East, Scarborough, ON
M1H 1A8, Canada
(416) 431-0990
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
3351 Lawrence Avenue East, Scarborough, ON
M1H 1A8, Canada

Hours

Reviews

3.2
598 reviews
5 stars
189
4 stars
126
3 stars
74
2 stars
27
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, rude staff, and unresolved complaints.

Food Quality

Many reviews highlighted issues with food quality, including undercooked chicken, greasy meals, and incorrect orders.

Staffing Issues

Customers noted that the location is often understaffed, leading to slow service and mistakes with orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and lack of proper food handling practices.

Customer Experience

While some customers praised individual staff members for their friendliness, the overall customer experience was marred by negative interactions with management and staff.
  • FY
    fatema yawazy
    3 days ago
    3.0
    Ordered Big Crunch box, was enjoying my fries, saw something shiny in the packet. Thought it was a Christmas surprise but nope. Just thankful it wasn’t a cockroach or I’d be gone.
  • HK
    Huma Khan
    6 days ago
    1.0
    Worst service the lady in the.front is very slow and she is not taking customer she is talking with other staff v bad customer service
  • RR
    RealBabytVlogs
    Nov 3, 2025
    1.0
    I got here at 445 pm . Its now 530pm. Im waiting on small fries and a original chicken sandwich. They served 2 people with bigger orders that ordered AFTER ME whilestill having me wait ... they gave someone who cwme after thoae people the originak chicken sandwich they had for me... they all seem very confused. Worst experiencejve had ANYWHEREEEA. There is a 10 people that came after me snd they are still waiting.... never coming here again ..... 45 mins at a FAST FOOD place for a sandwich while watching them forget your order yime and time again is ridiculous
  • RA
    Rafiul Alam
    Oct 7, 2025
    1.0
    I am a regular customer of KFC at this location. I always ordered through online and pick up my food . It’s been disappointing for last few times how the handled my order . Last week I ordered 2 sets of slider and picked the food from their location .( order no 84819) After coming home I found only 1 set of slider was packed and another set was missing . I called and though they acknowledged the mistake but I had to again drive and pick the missing food . Today I ordered the same and while I was waiting at the counter , I noticed 1 set of sliders missing again. Upon asking, they prepared another set and again they served the wrong order.The order was for spicy one and they gave me regular sliders . Not only that I noticed they do not use any handgloves while preparing the food which is totally unhygienic and not at all accepted . This is not the standard of KFC . I am totally disappointed and disgusted.
  • SS
    Saleha
    Oct 4, 2025
    1.0
    The staff is rude and not accommodating. We placed an order using the machine and when we asked the worker how long till our order is ready it was 30 mins and we asked for a refund, they refused. They were rude to spoke to us in a condescending tone. I would never visit this location again, and would recommend the same for everyone.
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Frequently Asked Questions About KFC

What is KFC's address and contact number in Scarborough?

KFC is located at 3351 Lawrence Avenue East, Scarborough, ON, M1H 1A8. You can reach them by phone at +1 416-431-0990.

What are KFC's opening hours?

KFC in Scarborough is open every day from 10:30 AM to 11:00 PM.