Business Details
5109 Sheppard Avenue East, Scarborough, ON
M1S 4N8, Canada
Certified by KFC • Feb 22, 2026
(416) 293-6861
Certified by KFC • Feb 22, 2026
http://kfc.ca
Certified by KFC • Feb 22, 2026
About
Certified by KFC • Feb 22, 2026
Fast Food RestaurantRestaurantChicken Restaurant
Location
Certified by KFC • Feb 22, 2026
Hours
Certified by KFC • Feb 22, 2026
Reviews
3.3
444 reviews
5 stars
193
4 stars
56
3 stars
32
2 stars
24
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rude and unprofessional behavior.
Food Quality
Food quality is inconsistent; many customers enjoyed fresh and tasty meals, but others complained about bland or poorly cooked food.
Order Fulfillment
Issues with order accuracy and delays were frequently mentioned, with some customers experiencing long wait times and incorrect orders.
Staffing Issues
Several reviews highlighted understaffing and slow service, particularly during busy times.
- SPSheen Patel5 days ago5.0I got a very good service from Vishali. Almost few minutes after ordering, I recieved my order. I like the ambiance and the staff of the KFC are too good. Highly recommend to everyone to go in this location and the food is also really delicious.
- TSTheresia Spring6 days ago5.0Great service indra she meet always meet my requirements and help a lot
- AYAngie YuenFeb 14, 20265.0Very good service. I hate white meat so I ordered all dark. Very helpful I love this location.
- KKKunal KunalFeb 11, 20265.0Great customer service! They were friendly, quick to respond, and resolved my issue right away. Very satisfied.
- PWPeng WangFeb 10, 20261.0Very disappointing experience. I ordered the Super Bowl Buy One Get One Free bucket online last Saturday and paid in full. The store later called saying they were out of stock and asked me to cancel. Because I previously never received a promised refund from this location, I did not agree to cancel. They told me I could pick up the order anytime this week. When I went to pick it up tonight, I was told the chicken was freshly cooked. However, once home, it was obvious the wings were dry, over-battered, and tasted like old chicken that had been re-fried. Between the stock issue, past refund problems, and poor food quality, this location has lost my trust.
Frequently Asked Questions About KFC
What are the operating hours of KFC at 5109 Sheppard Avenue East?
KFC at 5109 Sheppard Avenue East is open daily from 10:30 AM to 11:00 PM.
Where is the KFC restaurant located in Scarborough?
KFC is located at 5109 Sheppard Avenue East, Scarborough, ON, M1S 4N8, Canada.
What type of cuisine does KFC at this location offer?
This KFC offers fast food specializing in chicken dishes and also provides halal options.
How can I contact the KFC at 5109 Sheppard Avenue East?
You can contact KFC at this location by phone at +1 416-293-6861.
Does KFC provide meal delivery services?
Yes, KFC offers meal delivery services at this location.
Are there nearby restaurants to KFC where I can try different cuisines?
Yes, nearby restaurants include Sunrise Caribbean Restaurant for Caribbean cuisine, AiSushi Scarborough for Asian cuisine, and Fat Bastard Burrito Co. for Mexican food.
What nearby shops can I visit after dining at KFC?
You can visit nearby shops such as Dollarama for discounts, Markham Corner Gift and Smoke for convenience items and gifts, and Hakim Optical for eyewear needs.
Are there any nearby health and beauty services close to KFC?
Nearby health and beauty services include Sun Nails beauty salon, Vivacité Laser Clinic and Medispa, and Cloré Salon for hair and cosmetic supplies.
Is there a pharmacy close to the KFC on Sheppard Avenue East?
Yes, Markham Corners Pharmacy and Clinic is located nearby, providing pharmacy and medical services.
Where can I find more information online about this KFC location?
You can visit their website at http://kfc.ca for more information and online ordering.
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Certified February 22, 2026Yext Knowledge Graph
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