Business Details
About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.2
415 reviews
5 stars
167
4 stars
54
3 stars
32
2 stars
24
1 star
138
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some praised the taste and freshness, while others reported bland or poorly cooked chicken.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and unprofessional behavior.
Service Speed
Many customers noted slow service and long wait times, particularly during busy hours.
Staff Attitude
Several reviews highlighted issues with staff attitude, including rudeness and lack of professionalism.
- ABAvi BhagatJan 4, 20265.0great place, helpful staff, fresh and juicy chicken all times….. i come all the way from north york to this location, they serve best hot and spicy chicken
- JRJC RCDec 26, 20251.0What a terrible food! KFC is just a name now, chicken are too small too expensive and greasy. I don’t think people working here eat this thing. Otherwise they would raise the issue to management. Terrible “food”
- CCcoinz4 cashDec 13, 20251.0Always slow. Doesnt matter of you order on the kfc app and arrive 30 minutes later. They never start preparing the food until you arrive which really defeats the purpose of ordering ahead same thing at the tapscott location..also i requested dark meat and got all white meat ..get it together kfc!
- KKKing_C_SmallDec 7, 20251.0I found this KFC late last year and the food used to slap. There was a Black woman in the kitchen and the chicken had flavor, seasoning and life. After a while she disappeared and ever since then the food has been mid at best. I do not get how you lose taste when the seasoning is supposed to be the same. Lately the chicken been coming out bland like somebody just gave up. Whoever was cooking before needs to come back or yall need a wake up call in that kitchen because the quality dropped heavy.
- ZLzoey lamaDec 6, 20251.0This was one of the worst customer service experiences I’ve ever had. After waiting an unreasonable amount of time, I got home only to find that my order was completely wrong. I called the restaurant not to demand a refund, but simply to inform them so they could avoid making the same mistake again. Instead of handling the situation professionally, they raised their voices at me and tried to blame me for their error. This level of disrespect and lack of accountability is unacceptable for any business. It’s clear why they have so many negative reviews. I strongly advise others to avoid this place — the staff’s behavior and the service overall can genuinely ruin your evening.
Frequently Asked Questions About KFC
What are the operating hours of KFC at 5109 Sheppard Avenue East?
KFC at 5109 Sheppard Avenue East is open daily from 10:30 AM to 11:00 PM.
Where is the KFC restaurant located in Scarborough?
KFC is located at 5109 Sheppard Avenue East, Scarborough, ON, M1S 4N8, Canada.
What type of cuisine does KFC at this location offer?
This KFC offers fast food specializing in chicken dishes and also provides halal options.
How can I contact the KFC at 5109 Sheppard Avenue East?
You can contact KFC at this location by phone at +1 416-293-6861.
Does KFC provide meal delivery services?
Yes, KFC offers meal delivery services at this location.
Are there nearby restaurants to KFC where I can try different cuisines?
Yes, nearby restaurants include Sunrise Caribbean Restaurant for Caribbean cuisine, AiSushi Scarborough for Asian cuisine, and Fat Bastard Burrito Co. for Mexican food.
What nearby shops can I visit after dining at KFC?
You can visit nearby shops such as Dollarama for discounts, Markham Corner Gift and Smoke for convenience items and gifts, and Hakim Optical for eyewear needs.
Are there any nearby health and beauty services close to KFC?
Nearby health and beauty services include Sun Nails beauty salon, Vivacité Laser Clinic and Medispa, and Cloré Salon for hair and cosmetic supplies.
Is there a pharmacy close to the KFC on Sheppard Avenue East?
Yes, Markham Corners Pharmacy and Clinic is located nearby, providing pharmacy and medical services.
Where can I find more information online about this KFC location?
You can visit their website at http://kfc.ca for more information and online ordering.