About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.1
933 reviews
5 stars
280
4 stars
158
3 stars
152
2 stars
74
1 star
269
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for food, often exceeding 30 minutes, even during non-busy hours.
Food Quality
Many reviews highlighted issues with food quality, including cold, burnt, or improperly prepared items, leading to dissatisfaction.
Staff Behavior
Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.
Management Issues
There were complaints about poor management, including understaffing and lack of organization, which exacerbated service delays.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, impacting the overall dining atmosphere.
- AHAshen hunter3 days ago1.0Ordered spicy chicken sandwich, received a cold festive sandwich that was sitting around so long that the stuffing soaked through everything inside the sandwich. Wet bread and cranberry sauce is very unpleasant when you’re not expecting it, never minding the fact that the order was just wrong.
- VSVirgil Sunga4 days ago4.0I ordered one of the promotional items which included 4 pieces of chicken, fries, popcorn chicken but when I got home, I realized they forgot to include the popcorn chicken in my order.
- ZHZuguang He6 days ago1.0I placed an order through the KFC app and later realized I had selected the wrong pickup location. Staff from another KFC store told me that I could call this location to cancel the order. However, when I called, a male employee simply said, “Sorry, we can’t,” and then rudely hung up on me. After that, no one picked up my calls anymore. Very disappointing customer service.
- DWdavid wongNov 10, 20251.0I used to come to this location all the time and they were always quick and food was always fresh. Ever since they remodelled and seems like it’s under new management because all the old staffs are gone the quality and service went downhill. Now everytime I go I always have to wait a good 15-30 mins for a quick meal. And the quality is always garbage. Fried chicken always taste like it’s been out since yesterday. When I ask them to make the popcorn chicken fresh they just refry what they had and it becomes over cooked and dry. Never coming here again.
- AKAria KimNov 6, 20255.0stopped here on a road trip and I’m so glad I did. The staff were super friendly and made sure everything was fresh. My zinger sandwich was crispy and spicy and the bun was soft and warm. The fries were seasoned perfectly and they even threw in extra napkins. This KFC deserves all five stars for both food and service.
Frequently Asked Questions About KFC
What are the operating hours of the KFC at 1338 Kennedy Road?
The KFC at 1338 Kennedy Road in Scarborough is open from 10:00 AM to 11:00 PM every day.
Does this KFC location offer drive-through service and what are its hours?
Yes, this KFC has a drive-through that operates daily from 10:00 AM until 1:00 AM the next day.
What types of food does this KFC specialize in?
This KFC specializes in fast food, specifically chicken meals, and offers halal options.
Can I order meal delivery from this KFC?
Yes, meal delivery is available from this KFC location.
How can I contact the KFC at 1338 Kennedy Road?
You can reach the KFC by calling +1 416-755-6028.
Where can I find more information or place an order online for this KFC?
Visit their website at http://kfc.ca for more information and to place orders online.
What nearby restaurants are close to this KFC on Kennedy Road?
Nearby restaurants include Taco Bell Canada, Gourmet Satay (Malaysian and Indonesian cuisine), Lucile's Restaurant and Grocery (Indian and seafood), and Just Love Restaurant (Jamaican and Caribbean).
Are there any convenient stores or grocery options near this KFC?
Yes, Kennedy Milk, a convenience store, ice cream shop, and grocery store, is located nearby.
What are some nearby furniture stores close to this KFC location?
Nearby furniture stores include Modern Living Space, Paramount Furniture, Kennedy Furniture and Mattress, Midha's Furniture Gallery, Sit & Sleep, Furniture Heights, and Electronics and Furniture.
Which nearby place can I visit for sports and recreation close to this KFC?
Go Smash Canada is a nearby sports and recreation venue, as well as a toy and hobby shop, located near this KFC.