Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned subpar food quality, including overcooked, stale, or improperly cooked chicken, leading to dissatisfaction.
Slow Service
Customers consistently complained about long wait times for orders, both for in-store and online pickups.
Staff Training
There were calls for better staff training, particularly in customer service and food handling practices.
YX
Yang Xu
3 days ago
5.0
excellent as usual. Best service from Gnana
AG
Ali Golpa
Nov 9, 2025
5.0
I went there pretty late tonight, they served me food and provided an excellent service.
Thank you guys.
TP
Theo Patel
Nov 6, 2025
5.0
ordered online for pickup and everything was ready on time, fresh and neatly packed. The staff even double-checked my order before handing it to me. The chicken bucket was enough for my whole family and every piece was tender and flavorful. The coleslaw was fresh and creamy too. We all enjoyed our meal worth every penny..
CC
Claudia
Oct 19, 2025
5.0
I went around 2:30 today. I spent 20 minutes over there. The cashier was amazing. Dealing with a lot of people. Very good manners. Unfortunately I cannot say the same about the lady inside. Extremely rude with the cashier. She was yelling at the cashier. In another words I would called that “Bulling”.. She does have the right to treat the young girl ,cashier, the way she was treating her.
Thanks.
CP
Chen Khang Puah
Oct 13, 2025
1.0
Overcooked original chicken and chicken fingers no utensils provided , no ketchup and tissue papers even though it was stated in the order !!!!!
What are the operating hours of KFC at 3495 Sheppard Avenue East, Scarborough?
KFC is open every day from 10:30 AM to 11:00 PM.
Where is the KFC located in Scarborough?
It is located at 3495 Sheppard Avenue East, Scarborough, ON, M1T 3K6, Canada.
How can I contact the KFC at Scarborough?
You can contact KFC at +1 416-291-5003.
Does the KFC in Scarborough offer halal options?
Yes, KFC is listed as a Halal Restaurant, offering halal food options.
Can I get meal delivery from the KFC at 3495 Sheppard Avenue East?
Yes, this KFC location offers meal delivery services.
What types of cuisine are available at this KFC location?
They primarily serve fast food, specializing in chicken dishes.
What financial services are available near KFC on Sheppard Avenue?
Nearby, there are several TD Financial Planners, TD Canada Trust Branch and ATM, SBI Canada Bank, and other financial services providing planning, mortgages, and banking options.
Are there any entertainment or art venues near the KFC in Scarborough?
Yes, The Hawaiian Pacific Magic dance club and Tomorrowland Art School are close by, offering entertainment and art education opportunities.
What local attractions can I visit before or after my meal at KFC?
You can visit Pro J Fishing Tackle for sporting goods and fishing supplies or attend events at Beacons Club, an event planning venue nearby.
Is there public transit or banking access near KFC that can help in visiting?
Yes, The Exchange Network ATM and multiple banks like TD Canada Trust are nearby, which can assist customers with quick banking errands during their visit.