Many customers praised the friendly and helpful staff, particularly highlighting employees like Zainab, Anlin, and Suba for their excellent service.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed the food, others reported issues with taste, freshness, and saltiness.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items and long wait times, leading to frustration.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their visits, citing good service and enjoyable meals.
DA
Dreamzn Aspiratons
Nov 11, 2025
5.0
Zainab and the team our great. Fast and great customer service 💜
NS
Nazmus Sabit
Nov 6, 2025
1.0
I don’t know what was the employee’s name, but I had an unpleasant experience with one of the cashiers at KFC. That cashier (looked asian with hair bun) appeared disengaged and spoke in a way that felt dismissive toward customers. She was very rude and rasict. When I asked a question, her response came across as mocking, which was disappointing and unprofessional. Her way of talking was like she doesn’t care about any customer. I believe improving customer service at this location — specifically at STC — would help ensure a more positive experience for future guests.
AW
Ava Walker
Nov 6, 2025
5.0
The service here was exceptional. The employee who took my order was friendly and even offered suggestions when I couldn’t decide. The food was fresh, hot and packed nicely. I also liked that the dining tables were spotless and the condiments area was well stocked. It shows that this branch cares about their customers.
AS
Axel Suarez
Nov 2, 2025
5.0
Zainab is very friendly and provides excellent customer service. She’s dedicated and always maintains a positive attitude
SM
satheesan mahalingam
Oct 29, 2025
1.0
I recently placed an online order consisting of two spicy chicken wraps and two Zinger burgers. Unfortunately, the quality of the food was very disappointing. The chicken pieces were small, lacked flavour, and the overall taste was extremely poor.