KFC

Reviews

• LP

  Love Preet

  6 days ago
  5.0
  Excellent quality of food and quick service.
• BD

  Bishal Dahal

  6 days ago
  5.0
  Very nice but busy location. Food is always fresh
• GS

  Garth Soso

  Dec 30, 2025
  1.0
  Very disappointing service. I ordered KFC through DoorDash for my work crew on site. To make sure everything was covered, I phoned the store directly and specifically asked them to include plates and cutlery. I was told it would be done. When the order arrived, there were no plates or cutlery at all, which was extremely frustrating given this was for a crew working on site. I called the store back to let them know, and instead of apologizing or trying to resolve the issue, the staff member insisted it was “put in the bag,” even after I clearly explained multiple times that it was not. Poor customer service, no accountability, and no effort to fix the mistake. This could have been handled easily with a simple apology, but instead I was dismissed. Not acceptable.
• DM

  Dhiren Malla

  Dec 9, 2025
  1.0
  Their online order system is shit. It took 30 minutes for them to even start my order. Even though my order was flashing there I know it was busy, but they don’t prepare anything unless you remind them. What’s the point of ordering online then? or should I take a big paper and a marker with me, write my order number on it and hold it in front of them? 🙌
• RE

  R. Anthony H. Rock (On Ethics)

  Dec 7, 2025
  1.0
  "The Same Meal!" Consider the number of KFC's in the GTA, better yet, consider the number run as Franchises. They are numerous. I in my dutiful way, was asked by an elderly Aunt; she sitting in a Hospital, to bring her a Leg & Thigh and Fries from KFC. I went to the Lawrence Morningside location as it was closest to me, ordered a couple of Chicken Sliders and Fries (Combo) $10.49 plus Tax. Finished my meal, ordered the Leg & Thigh with Fries (2 Dark with Fries) a typical order. Imagine my surprise at the $14.20 Bill, which I paid without fuss (because they'll never see my custom ever again. $4.49 for a Leg and $ 4.49 for a Thigh? I could purchase an entire Roast Chicken for less than that in the Grocery Store. Took a look at what was given: 3 pieces, only one piece resembled a Leg, while the other two, the young man behind the counter claimed he put in two Thighs, because one was small. Small? Perhaps the Thigh of a Pigeon, but neither were typical of KFC and all of it over cooked. Ineptitude? Incompetence? Inexperience? I decided, I'd remedy the meal with a stop at Bellamy & Lawrence. I made the same order. They were just preparing a fresh batch; I was happy to wait -> 15 minutes. The Manager and I spoke about what had transpired at the Lawrence & Morningside location, " You got robbed!" She presented me with her bill for the meal I ordered: Leg & Thigh with Fries : $6.20 after Taxes. I have photos as proof. It is one thing to purchase a Franchise, especially if one is new to Canada and seeking to build a Future. It is another thing to skirt Ministry of Labour Laws & Hiring Practices, while cheating Customers, because one's business operation and employees lack the prerequisite experience. What to conduct business in Canada, learn from Canadians in the same business: KFC Business. BTW, the Manager at the Bellamy location is from the same region as the employees at the Morningside location; the difference, she worked the original KFC at Bellamy, when it was a Scotts Chicken Villa in the 70s, she has the experience and her location runs like a well oiled machine. 5☆ to KFC Bellamy/Lawrence 0☆ to KFC Lawrence/Morningside

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