Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked, dry, or overly salty chicken.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a general lack of cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality at times.
Management Concerns
There were multiple mentions of poor management and employee training, leading to dissatisfaction among customers.
PL
Plasma Lion
Nov 17, 2025
5.0
The staff here are really great. I love the cashiers, always super nice
AB
Ahmed Badruddoza
Nov 10, 2025
5.0
A chain fast food restaurant.
HK
Hassib Karim
Nov 9, 2025
1.0
Orders a popcorn meal deal for delivery. Took 40 minutes (5 minutes down the street). Forgot to put the fries in the bag. Called them, they offered to give me a free small fries the next time I go in person, which I didn't agree to, so they said they're going to talk to the manager, then ghosted me.
I later called them again and they tried to have me give them my card information over the phone to cancel the order. Obviously I refused this for security reasons, so they started yelling at me over the phone and hung up.
CC
Clown
Oct 5, 2025
1.0
poor service... hung up on me... are liers cuz there lazy workers.. I asked a simple question and she hun up on me
KP
kman pirating
Sep 16, 2025
5.0
I've ordered and picked up from this location several times now and haven't had any problems. They're pretty consistent.
If you want to eat in they do have tables where you can seat up to 4 people but the place is pretty small and pretty messy at times.
I recommend you just pick up your order and go. If you don't want to wait for your order, just order ahead with the app like I do. Like said, I haven't had any problems doing things this way.
Service is good, no problems. Food quality-wise, also good. Sometimes the chicken is too salty. They're located in a plaza with plenty of free parking.
What are the opening hours of KFC at 245 Morningside Avenue, Scarborough?
KFC is open Monday to Thursday and Sunday from 10:30 AM to 11:00 PM, and on Friday and Saturday from 10:30 AM to midnight.
Where is KFC located in Scarborough?
KFC is located at 245 Morningside Avenue, Scarborough, ON, M1E 3E6, Canada.
How can I contact KFC Scarborough by phone?
You can reach KFC Scarborough at +1 416-724-7575.
Does KFC Scarborough offer halal food options?
Yes, KFC Scarborough is a halal restaurant and offers halal food options.
Where can I find more information or order online from KFC Scarborough?
Visit KFC's website at http://kfc.ca for more information and online ordering.
Are there other fast food restaurants near KFC Scarborough?
Yes, nearby fast food options include Taco Bell Canada, Little Caesars Pizza, and Burger St, offering a variety of Mexican, pizza, and burger choices.
What community services are near KFC Scarborough?
Nearby community services include Ontario Early Years Centre Scarborough East, West Hill Community Svc, and Coach John Leadership & Community Engagement Initiative.
Which nearby stores can customers visit near KFC Scarborough?
Customers can visit Dollarama for discount shopping and Toronto Popcorn Company for desserts and snacks near KFC Scarborough.
Are there health and wellness services close to KFC Scarborough?
Yes, nearby health and wellness services include Pharmasave West Hill Compounding Centre pharmacy, Activa Clinics Express medical center, and Willow Dental Care.
What other dining options are near KFC Scarborough besides fast food?
Nearby dining options include Bereket Kebab House for Turkish and Middle Eastern cuisine and Kapit Bahay for Filipino and Asian dishes.