KFC

2.5
285 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
31 Tapscott Road, Unit 42, Scarborough, ON
M1B 4Y7, Canada

Hours

Reviews

2.5
285 reviews
5 stars
55
4 stars
40
3 stars
29
2 stars
16
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times for both in-person and mobile orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of professionalism, and inadequate responses to complaints.

Food Quality

Many customers complained about the quality of food, citing issues such as overly salty chicken, soggy texture, and old or improperly cooked items.

Management Issues

Reviews indicated poor management practices, including understaffing, lack of training for employees, and failure to address customer complaints effectively.
  • AB
    Anthony Bipat
    Dec 20, 2025
    4.0
    They are a little slow. But they try. When not busy they are great.
  • NC
    Nikhil CA
    Nov 9, 2025
    1.0
    Took 40 minutes for my mobile order to be ready. Staffs said it was because everyone was ordering the same item lol !!. It was clearly understaffed. One kitchen serving 2 brands. Very poor management and slow service I even registered a complaint, but there's been no response. Really disappointing experience. This location needs to be shut down.
  • GW
    Gunzavas R w
    Nov 2, 2025
    1.0
    Worst experience . Salt is higher than kfc masala. I havent seen this much salt in the sea. Please make it edible for humans next time . Its a humble request .
  • BO
    Burak Orhan
    Oct 28, 2025
    1.0
    Bir Şiparisi 1 saat bekledim üstüne laf yedim
  • RH
    Rajthilak H
    Oct 23, 2025
    1.0
    I ordered something online on June 27 at around 8:30 to 9:00pm and went to the restaurant to pick up the order. But to my surprise, the restaurant was closed. It clearly says the location is open until 2am even in their own door. I had hungry kids to whom I promised to give kfc chicken. I had to quickly to go somewhere else to buy food for them.. next day I called the location, No one picked. Called the customer care and asked to refund the money that I paid online. They tried calling this location and said they will take a complaint. Nothing happened. I tried calling multiple times, I got them on call just once, they said they will check and call me back.. but again no response. Next time I ordered and picked up at the location. Informed the manager about the previous incident. She said she will call me back with details after one hour. I didn't get a call. I tried calling back, no response as usual. I cannot keep chasing them.. just wanna console myself that I gave my money for free for some KFC charity.

Frequently Asked Questions About KFC

What are the opening hours of KFC Scarborough at 31 Tapscott Road?

KFC Scarborough is open from 10:30 AM to 11:00 PM on Monday to Wednesday and Sunday, and from 10:30 AM to 1:00 AM on Thursday to Saturday.

Where is KFC located in Scarborough?

KFC is located at 31 Tapscott Road, Unit 42, Scarborough, ON, M1B 4Y7, Canada.