KFC

2.4
285 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
31 Tapscott Road, Unit 42, Scarborough, ON
M1B 4Y7, Canada

Hours

Reviews

2.4
285 reviews
5 stars
55
4 stars
39
3 stars
29
2 stars
16
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely poor service, including long wait times, rude staff, and unprofessional behavior.

Food Quality

Many reviews highlighted issues with food quality, including overly salty chicken, soggy items, and old or improperly cooked food.

Order Fulfillment

Numerous customers experienced problems with order accuracy, including receiving incorrect items and delays in mobile order processing.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Management Issues

Customers expressed dissatisfaction with management's responsiveness and attitude, indicating a lack of effective leadership and customer care.
  • TB
    Trevor B
    Nov 10, 2025
    1.0
    I gave you time to make up for scamming me of 20$ when I ordered and you were closed, reach out before you have 1 star review average
  • NC
    Nikhil CA
    Nov 9, 2025
    1.0
    Took 40 minutes for my mobile order to be ready. Staffs said it was because everyone was ordering the same item lol !!. It was clearly understaffed. One kitchen serving 2 brands. Very poor management and slow service I even registered a complaint, but there's been no response. Really disappointing experience. This location needs to be shut down.
  • JF
    Jef F
    Nov 3, 2025
    1.0
    I paid online 20$ went to go pick it up after they accepted the order, I get there. Sign says temporarily closed. I get attention of manager they explain they have been closed since morning. You guys wasted my time and I have to wait for a refund. Either get in contact with me or I'll have to speak to someone higher up who will right your wrongs. Terrible place terrible attitude and no respect for costumers time or money. I will be making more reviews with other accounts so take actions and fix it
  • GW
    Gunzavas R w
    Nov 2, 2025
    1.0
    Worst experience . Salt is higher than kfc masala. I havent seen this much salt in the sea. Please make it edible for humans next time . Its a humble request .
  • RH
    Rajthilak H
    Oct 23, 2025
    1.0
    I ordered something online on June 27 at around 8:30 to 9:00pm and went to the restaurant to pick up the order. But to my surprise, the restaurant was closed. It clearly says the location is open until 2am even in their own door. I had hungry kids to whom I promised to give kfc chicken. I had to quickly to go somewhere else to buy food for them.. next day I called the location, No one picked. Called the customer care and asked to refund the money that I paid online. They tried calling this location and said they will take a complaint. Nothing happened. I tried calling multiple times, I got them on call just once, they said they will check and call me back.. but again no response. Next time I ordered and picked up at the location. Informed the manager about the previous incident. She said she will call me back with details after one hour. I didn't get a call. I tried calling back, no response as usual. I cannot keep chasing them.. just wanna console myself that I gave my money for free for some KFC charity.

Frequently Asked Questions About KFC

What are the opening hours of KFC Scarborough at 31 Tapscott Road?

KFC Scarborough is open from 10:30 AM to 11:00 PM on Monday to Wednesday and Sunday, and from 10:30 AM to 1:00 AM on Thursday to Saturday.

Where is KFC located in Scarborough?

KFC is located at 31 Tapscott Road, Unit 42, Scarborough, ON, M1B 4Y7, Canada.