Customers consistently reported extremely poor service, including long wait times, rude staff, and unprofessional behavior.
Food Quality
Many reviews highlighted issues with food quality, including overly salty chicken, soggy items, and old or improperly cooked food.
Order Fulfillment
Numerous customers experienced problems with order accuracy, including receiving incorrect items and delays in mobile order processing.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Management Issues
Customers expressed dissatisfaction with management's responsiveness and attitude, indicating a lack of effective leadership and customer care.
TB
Trevor B
Nov 10, 2025
1.0
I gave you time to make up for scamming me of 20$ when I ordered and you were closed, reach out before you have 1 star review average
NC
Nikhil CA
Nov 9, 2025
1.0
Took 40 minutes for my mobile order to be ready. Staffs said it was because everyone was ordering the same item lol !!. It was clearly understaffed. One kitchen serving 2 brands. Very poor management and slow service
I even registered a complaint, but there's been no response. Really disappointing experience. This location needs to be shut down.
JF
Jef F
Nov 3, 2025
1.0
I paid online 20$ went to go pick it up after they accepted the order, I get there. Sign says temporarily closed. I get attention of manager they explain they have been closed since morning. You guys wasted my time and I have to wait for a refund. Either get in contact with me or I'll have to speak to someone higher up who will right your wrongs. Terrible place terrible attitude and no respect for costumers time or money. I will be making more reviews with other accounts so take actions and fix it
GW
Gunzavas R w
Nov 2, 2025
1.0
Worst experience . Salt is higher than kfc masala. I havent seen this much salt in the sea. Please make it edible for humans next time . Its a humble request .
RH
Rajthilak H
Oct 23, 2025
1.0
I ordered something online on June 27 at around 8:30 to 9:00pm and went to the restaurant to pick up the order. But to my surprise, the restaurant was closed. It clearly says the location is open until 2am even in their own door. I had hungry kids to whom I promised to give kfc chicken. I had to quickly to go somewhere else to buy food for them.. next day I called the location, No one picked. Called the customer care and asked to refund the money that I paid online. They tried calling this location and said they will take a complaint. Nothing happened. I tried calling multiple times, I got them on call just once, they said they will check and call me back.. but again no response. Next time I ordered and picked up at the location. Informed the manager about the previous incident. She said she will call me back with details after one hour. I didn't get a call. I tried calling back, no response as usual. I cannot keep chasing them.. just wanna console myself that I gave my money for free for some KFC charity.
What are the opening hours of KFC Scarborough at 31 Tapscott Road?
KFC Scarborough is open from 10:30 AM to 11:00 PM on Monday to Wednesday and Sunday, and from 10:30 AM to 1:00 AM on Thursday to Saturday.
Where is KFC located in Scarborough?
KFC is located at 31 Tapscott Road, Unit 42, Scarborough, ON, M1B 4Y7, Canada.
What type of cuisine does KFC Scarborough specialize in?
KFC specializes in fast food with a focus on chicken dishes, including halal options and meal delivery services.
How can I contact KFC Scarborough?
You can contact KFC Scarborough by phone at +1 416-292-7140.
Does KFC Scarborough offer meal delivery services?
Yes, KFC Scarborough offers meal delivery services as part of its offerings.
Is KFC Scarborough halal certified?
Yes, KFC Scarborough is listed as a halal restaurant, offering halal-certified food options.
What nearby shops can I visit when dining at KFC Scarborough?
Nearby shops include Gifts Galore Wong (gift shop), e-Game Plus (video game store), Kiss (clothing store), Payless (shoe store), and You and Me Fashion (women's clothing store).
Are there any nearby dining options besides KFC in the Scarborough area?
Yes, nearby dining options include Caribbean Jerk House, McDonald's, Pizza Hut, and Pizza Pizza, all within close proximity to KFC.
Can I grab a coffee or bubble tea near KFC at 31 Tapscott Road?
Yes, you can visit Real Fruit Bubble Tea for bubble tea and smoothies, or Country Style and Circle K for coffee nearby KFC.
Are there any convenient services like banks or postal offices near KFC Scarborough?
Yes, nearby services include Money Mart (bank), Scotiabank, Canada Post, and Western Union for money transfer and postal needs.