one thing we are all very proud of is being a home grown Canadian brand. Our tender, moist chicken is cut by hand and prepared fresh in our restaurants every day! We start by selecting fresh, whole, local Canadian Grade A chicken, immersing them in our special marinade. We then coat the chicken in our signature seasoned breading and cook it to crispy golden perfection using the highest quality trans fat free Canola oil. Crispy on the outside and mouth melting juicy on the inside we redefined the meaning of local fried chicken.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.