Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sault Ste Marie Subway® Restaurant at 421 Bay Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.1
284 reviews
5 stars
151
4 stars
65
3 stars
31
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and accommodating staff to rude and dismissive interactions.
Food Quality
Several reviews mention inconsistent food quality, with some customers praising fresh ingredients while others report stale or poorly made sandwiches.
Cleanliness
The cleanliness of the location received positive remarks, but there were complaints about the bathrooms being out of order.
Service Speed
Many customers expressed frustration with slow service, particularly during busy times or when there were few staff members available.
Value for Money
Customers noted that prices seemed high for the quality and quantity of food received, leading to dissatisfaction with perceived value.
- RKRavi KaydanNov 15, 20251.0My experience at this Subway was extremely disappointing. The employee named Utsav was unprofessional on both of my visits, and his behavior felt dismissive, disrespectful, and completely unacceptable. I ignored the first incident, but the second visit was even worse, leaving me feeling unwelcome and poorly treated. This kind of service should not happen, and I strongly urge management to address it immediately.
- CSChanpreet SinghNov 13, 20251.0Employee name UTSAV very rude, doesn’t know how to talk. Would not prefer to come here.
- DRDarryl RiouxOct 30, 20251.0Wanted to charge me extra to get a sauce on side for my 6 yr old and refused because it wasn't on receipt and subs were thrown around and smashed made like said and would not let me see manager do not go
- THThomas HayesOct 21, 20251.0Would not take my order said manager would not let him serve us not right
- BRBrian RonanOct 6, 20251.0Pretty poor service, just a basic 6 inch club but they try to skimp everywhere they can. 3 tomatos (which is pretty normal) but they were barely as big as a looney (where do you get such tiny tomatos) and next to no lettuce. Sandwich was super thin. Didn't listen to the order, had to repeat things 3 times. Usually you expect a combo to have some savings but essentially $5 for a halloween sized bad of chips and bottle of pop - not a savings - that's just regular price for those things (unless you went to a store where it would be cheaper). The thing that was the worst for me was that I needed a receipt for expenses - wouldn't provide me one (which is the law - you are entitled to a receipt when you purchase something) - said I needed one, no exception and they got the manager who came out - turned on the printer, printed it and then turned the printer off again. Something fishy about that - why don't you want to provide receipts to customers. I'd advise going elsewhere - I will be for the rest of my visit here.
Frequently Asked Questions About Subway
What types of meals does Subway at 421 Bay Street serve?
The Subway at 421 Bay Street serves breakfast, lunch, and dinner.
What are Subway's operating hours at this location?
Subway is open Monday to Friday from 8:00 AM to 11:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.
What payment methods are accepted at this Subway?
Subway accepts American Express, Discover, MasterCard, and Visa credit cards.
Does this Subway location offer curbside pickup?
Yes, this Subway offers curbside pickup service.
Can I order Subway online or through an app?
Yes, you can order Subway easily through their app or online via their website.
Does this Subway provide catering services?
Yes, Subway at 421 Bay Street offers catering services to meet your event needs.
Is dine-in available at the Subway located at 421 Bay Street?
Yes, dine-in is available at this Subway location.
What nearby places can help customers visiting Subway find their way or enjoy before/after their meal?
Nearby places include Station Tower Optometry, TD Bank, and Dr. Kara Paat chiropractic clinic, which customers might visit before or after dining at Subway.
Are there other Subway restaurants near 421 Bay Street?
Yes, there are multiple other Subway restaurants nearby, giving customers additional options for similar fresh sandwiches.
What business services are available near Subway at Station Tower?
Nearby professional services include architectural and design from IDEA Inc., financial planning by Susan Yurechuk with TD Financial, and accounting from Grant Thornton LLP and The Aberdeen Group, useful for business customers.