Business Details
About
Restaurant
Swiss Chalet in Sault Ste. Marie, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,155 reviews
5 stars
675
4 stars
200
3 stars
103
2 stars
72
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for being friendly, attentive, and providing excellent service, particularly highlighting servers like Laurie and Andrew.
Food Quality
Overall, the food received positive feedback for being delicious, especially the chicken and ribs, although there were some complaints about specific dishes being dry or poorly prepared.
Atmosphere
The restaurant was noted for its pleasant atmosphere, with some customers enjoying the fun elements like the robotic server, although noise levels were mentioned as a concern.
Inconsistency
Several reviews indicated variability in service speed and food quality, with some customers experiencing long waits or unsatisfactory meals.
Value for Money
While many found the prices reasonable for the quality of food and service, some customers expressed disappointment over changes to discounts and perceived value.
- TBTammy Brock4 days ago5.0Our server Laurie was fantastic! Super attentive, dealt with our large table with a great attitude and organized!
- KPKaren P4 days ago5.0Laurie was an amazing waitress who ensured we had a great time as well as was attentive. Great attitude and extremely friendly
- CLChelsey Ladouceur4 days ago4.0My food was barely warm, but Lorrie was so kind and helpful, I would come back just because of how great she was
- LRLindsay Roy6 days ago5.0After leaving without chocolates and scratch card contacted Swiss Chalet and they were very good about rectify the issue.
- ALAcea LavigneNov 14, 20252.0The waitress for our group was lovely. The Robot for another group spilled a plate of fries. Then employee after employee after employee walked right over it for about 15 minutes. One of our guests got fed up with everyone walking over the mess until she went over and cleaned it up herself.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 332 Great Northern Rd, Sault Ste. Marie offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Sault Ste. Marie's <a href="https://www.swisschalet.com/en/menus/delivery/store-1934/on/sault-ste-marie/332-great-northern-rd.html">delivery menu here</a>.
Does Swiss Chalet Sault Ste. Marie offer takeout?
Yes, Swiss Chalet® Sault Ste. Marie offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Sault Ste. Marie's <a href="https://www.swisschalet.com/en/menus/takeout/store-1934/on/sault-ste-marie/332-great-northern-rd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Sault Ste. Marie?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Sault Ste. Marie offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Sault Ste. Marie?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Sault Ste. Marie <a href="https://www.swisschalet.com/en/menus/dining-room/store-1934/on/sault-ste-marie/332-great-northern-rd.html">dining room menu here</a>.
Is Swiss Chalet at 332 Great Northern Rd in Sault Ste. Marie currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Sault Ste. Marie location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Sault Ste. Marie Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 332 Great Northern Rd in Sault Ste. Marie is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 332 Great Northern Rd, Sault Ste. Marie offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours for Swiss Chalet at 332 Great Northern Rd, Sault Ste. Marie?
Swiss Chalet Sault Ste. Marie is open daily from 11:00 AM to 9:00 PM.
Does Swiss Chalet in Sault Ste. Marie offer delivery and how can I order?
Yes, delivery is available. You can order online at https://order.swisschalet.com/ or through the Swiss Chalet mobile app.
Can I get takeout from Swiss Chalet Sault Ste. Marie?
Yes, takeout is offered. You can place your order online, through the mobile app, or by calling the restaurant directly.
Are there any special deals or promotions at Swiss Chalet Sault Ste. Marie?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal offers. Visit their Specials & Deals page for up-to-date information.
Does Swiss Chalet Sault Ste. Marie have options for vegetarians or guests with gluten sensitivities?
Yes, vegetarian and gluten-friendly options are available. Please refer to the Nutrition & Allergy Guide on their website for detailed information.
Is Swiss Chalet Sault Ste. Marie locally owned and operated?
Yes, it is owned and operated by local Canadian franchisees keeping jobs and economic activity within the community.
Does Swiss Chalet at 332 Great Northern Rd provide a Braille menu?
Yes, every Swiss Chalet location with a dining room offers a Braille menu.
What nearby dining options are available around Swiss Chalet Sault Ste. Marie?
Nearby dining options include Manchu Wok for fast food, Little Caesars Pizza for pizza lovers, and Shogun Sushi for Japanese and Chinese cuisine. You can explore these for variety before or after your visit.
Are there nearby hotels where I can stay if I'm visiting Swiss Chalet in Sault Ste. Marie?
Yes, nearby accommodations include Comfort Inn, Best Western Great Northern Hotel, and The Water Tower Inn.
How can nearby transit and travel services help me get to Swiss Chalet Sault Ste. Marie?
National Car Rental nearby offers travel and rental services that can help you reach Swiss Chalet conveniently during your stay in Sault Ste. Marie.