Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers reported unsanitary conditions, including dirty bathrooms and food handling practices.
Food Quality
Many reviews mentioned subpar food quality, including cold items, incorrect orders, and food safety concerns.
Operational Issues
Frequent complaints about the location not being open 24 hours as advertised, leading to customer frustration.
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Freweini Hagos
Dec 23, 2025
1.0
Reposting my complaint because it is hidden from my other email to the public (I have a great profession, however when I work with Door dash and Uber on my free time, I have encountered this male shift leader(SACHIN) and he consistently is disrespectful & lacks professionalism during communicating with me and other drivers. Tonight specifically, after 15 minutes, he refused to come to the window to inform us of what is taking long and when he approached us, he threatened to take the bell as if we are children that needs punishing. He eventually took the bell and when I personally requested stating “Could you please put the bell back” to be used for its purpose which is communication, he stated “I will put it when I have to”. Multiple drivers have put in complaints regarding this specific individual, However the Mcdonald hasn’t done anything YET. Even tonight, multiple drivers put in complaints together as he showed hostility. Teach him professional tonality in terms of communicating with drivers and customers. He professionally should not represent McDonald's.I HOPE THIS BRINGS MCDONALD’s ATTENTION…
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CrucialMikePlayz
Dec 16, 2025
1.0
Used dirty fingers to pick up fries and hash-browns bites to put in containers without gloves or tongs.
went through drive thru at 12:32am and after i payed at the second window i watched the employee grab a fist full of who hash bites and put them in a fry bag. then wipe her hands off and touch a screen, then grab a first full of fries and put them in a fry bag. i asked if her hands were clean when she went to hand me my order and she gave me a funny look. then i said i would like a refund and her supervisor came to the window and asked why and i told her the reason. she then told me that she used the fry scoop to do it. when i told the supervisor that i had a clear view of what she did, she said “oh okay” then gave me a refund. gross
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Gonibor Abba
Nov 21, 2025
1.0
Not good for delivery people
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Maxim Viel
Nov 13, 2025
2.0
This was one of the worst McDonald's I've went to with the staff being very impolite, and the service was terrible. I was paying with cash and all the staff were ignoring me and doing all the online orders. One of the staff members was cursing a lot at her co-workers. The bathrooms were disgusting with water all over the floor and the toilet was full of I don't know what. The only good thing was the food.