Terrible service, the team got my order wrong after I confirmed the order 3 times at the window. They seem more concerned about up selling then getting your order correct. Also seem to be a family ran franchise without diversity.
LG
Legion Glanvill
Jan 31, 2026
3.0
Typical fast food. It's what you expect and will get. No matter where you go it's always the same. Unfortunately it keeps getting more expensive of low quality food.
DL
Demara Lodge
Jan 15, 2026
1.0
Waited 10+mi s for my order. Fries were cold. And 10mins after eating my stomach hurt and I vomited. Was feeling sick before I ate at all. Gross
FH
Freweini Hagos
Dec 23, 2025
1.0
Reposting my complaint because it is hidden from my other email to the public (I have a great profession, however when I work with Door dash and Uber on my free time, I have encountered this male shift leader(SACHIN) and he consistently is disrespectful & lacks professionalism during communicating with me and other drivers. Tonight specifically, after 15 minutes, he refused to come to the window to inform us of what is taking long and when he approached us, he threatened to take the bell as if we are children that needs punishing. He eventually took the bell and when I personally requested stating “Could you please put the bell back” to be used for its purpose which is communication, he stated “I will put it when I have to”. Multiple drivers have put in complaints regarding this specific individual, However the Mcdonald hasn’t done anything YET. Even tonight, multiple drivers put in complaints together as he showed hostility. Teach him professional tonality in terms of communicating with drivers and customers. He professionally should not represent McDonald's.I HOPE THIS BRINGS MCDONALD’s ATTENTION…
CC
CrucialMikePlayz
Dec 16, 2025
1.0
Used dirty fingers to pick up fries and hash-browns bites to put in containers without gloves or tongs.
went through drive thru at 12:32am and after i payed at the second window i watched the employee grab a fist full of who hash bites and put them in a fry bag. then wipe her hands off and touch a screen, then grab a first full of fries and put them in a fry bag. i asked if her hands were clean when she went to hand me my order and she gave me a funny look. then i said i would like a refund and her supervisor came to the window and asked why and i told her the reason. she then told me that she used the fry scoop to do it. when i told the supervisor that i had a clear view of what she did, she said “oh okay” then gave me a refund. gross
What are the operating hours for McDonald's at 673 Trunk Road, Sault Ste. Marie?
McDonald's at 673 Trunk Road is open 24 hours every day of the week.
Does McDonald's offer delivery services and if so, when?
Yes, McDonald's offers delivery services 24/7 every day of the week.
Is drive-through service available at this McDonald's location?
Yes, the drive-through is open 24 hours every day at this location.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Trunk Road?
Payments can be made using American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a casual dress code?
Yes, the attire recommended is casual.
What services can customers use for placing orders at McDonald's?
Customers can order in-store pickup or delivery through the McDonald's app or website.
Are there nearby coffee shops where customers can visit before or after McDonald's?
Yes, nearby coffee shops include Tim Hortons, Starbucks, and Circle K, providing great options for coffee lovers around the McDonald's location.
What automotive services are available near McDonald's on Trunk Road?
Customers can find automotive services nearby at Jiffy Lube for oil changes and Excel Auto Repair for repairs and body work.
Are there convenient places nearby for grocery shopping or quick stops?
Yes, Food Basics supermarket and convenience stores like Circle K and Mac's are close by for grocery and quick retail needs.
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