McDonald's

3.5
1781 reviews
Drive-Thru Curbside McDelivery
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Business Details

371 Great Northern Road, Sault Ste. Marie, ON
P6B 4Z8, Canada
(705) 949-0700
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
371 Great Northern Road, Sault Ste. Marie, ON
P6B 4Z8, Canada

Hours

Reviews

3.5
1,781 reviews
5 stars
575
4 stars
439
3 stars
315
2 stars
131
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor communication from staff.

Food Quality

Many reviews highlighted issues with food temperature, freshness, and incorrect items being served.

Customer Service

While some customers praised individual staff members for their friendliness, many others experienced rudeness and lack of professionalism from management.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and a lack of proper food safety practices in the restaurant.

Misleading Hours

Customers expressed frustration over the restaurant's advertised 24-hour service, which was not consistently available.
  • MS
    Maika Steinberg
    Nov 17, 2025
    2.0
    When I was opening the wrapping on my burger there was sauce all over it and it was disgusting, I didn’t even want to eat it. Please take the time to actually make the burgers properly instead of just smacking it all together. Thank you
  • SD
    Sarah D
    Nov 13, 2025
    1.0
    So disappointing , I'm done going here, fries are cold or limpy, burgers don't taste good anymore always dry, buns taste stale, pop flat, paper ice cream cups and straws??? Ewww the McDonald's from the 90's was so much better today they lost their touch, all they care about is $$ not quality
  • NG
    NOOB GAMING
    Nov 4, 2025
    1.0
    "I recently visited McDonald's, and unfortunately, my order was significantly delayed. While I understand that fast food restaurants can get busy, the wait time was excessive and impacted my overall experience. When I finally received my meal, it was lukewarm. I hope the management addresses these issues to improve service speed and food quality for future customers."
  • BM
    Brenda Mary
    Oct 30, 2025
    1.0
    The workers should really listen better to customers when they’re speaking talk because the amount of incorrect items I’ve received from this place is ridiculous. Tell me why I ordered two meals tonight and not a single item was correct but I also had to repeat my order 3 times but clearly they still weren’t understanding. Completely ridiculous and zero excuse for all the mess ups.
  • AA
    Ang
    Oct 27, 2025
    5.0
    Great place to bring our daughter, Shout out to " The Awesome 😎 Worker heard it was my Birthday, he brought me a vanilla cone He is also Amazing with all the kids. Thank you
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 371 Great Northern Road?

McDonald's at 371 Great Northern Road is open 24 hours a day, 7 days a week.

Can I get McDonald's delivery service any time?

Yes, McDonald's offers delivery 24/7 every day of the week.