McDonald's

3.5
1789 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
371 Great Northern Road, Sault Ste. Marie, ON
P6B 4Z8, Canada

Hours

Reviews

3.5
1,789 reviews
5 stars
580
4 stars
441
3 stars
315
2 stars
131
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as expired items, cold meals, and poorly prepared food.

Management Response

Some customers praised the manager's efforts to resolve issues, while others criticized the lack of accountability and poor management practices.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of proper hygiene practices among staff.

Misleading Hours

Customers expressed frustration over the location's advertised 24-hour service, which was not consistently honored.
  • JM
    Jana M
    5 days ago
    1.0
    Worst McDonalds ever!
  • SL
    S L
    Dec 29, 2025
    1.0
    The employees here clearly do not care about the Macdonald's franchise requirements. They serve expired food and do not even care what the menu requirements are they send out whatever they feel like sending out the window no matter what you order. It's obvious they care not. The doors to this place will close in short order if something is not done to change the course of this vessel.
  • DB
    Den Boychuk
    Dec 22, 2025
    5.0
    Well, it's a McDonald's, so you know what you're getting. The McDonald's coffee supplier is Mother Parker's, which is the supplier that Timmie's used to use when it was good. So McDonald's coffee is better than Timmie's coffee now. There's painting on a wall here that's just like a Banksy graffito, which is cool to see IRL, and the workers are great.
  • JH
    Jordan Hammond
    Dec 21, 2025
    1.0
    Went through drive through ordered Happy Meals for kids, with Chocolate Milks to drink. One Milk was expired by a month, it was sour and definitely spoiled, my child immediately noticed the taste was gross. Unacceptable disgrace, no excuses for that. Tried calling to complain and they never answer the phone..
  • KA
    Killian Aggamway
    Dec 16, 2025
    1.0
    Went there to get a bagel and waited for 10 minutes. They said it was doen 5 minutes in, and I wasn't given it. I had to leave to catch the bus and still didn't get it. Horrible service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 371 Great Northern Road?

McDonald's at 371 Great Northern Road is open 24 hours a day, 7 days a week.

Can I get McDonald's delivery service any time?

Yes, McDonald's offers delivery 24/7 every day of the week.