Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
274 reviews
5 stars
106
4 stars
54
3 stars
51
2 stars
20
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times noted even when few customers were present.
Customer Service
While some reviews praised friendly and helpful staff, there were numerous complaints about rude behavior and unprofessionalism from certain employees.
Food Quality
Feedback on food quality was mixed; while many enjoyed the ice cream and some menu items, others criticized the taste and preparation of burgers and other food.
Cleanliness
Several customers mentioned cleanliness as a positive aspect, but there were also complaints about unsanitary conditions and lack of proper hygiene practices among staff.
Pricing
Many customers found the prices to be high relative to the portion sizes and quality of food, leading to dissatisfaction.
- BRBaljeet RattanOct 7, 20255.0Quick
- CSCarrie sharpeAug 16, 20253.0They forgot pickles on sandwich and had to take routine back; ice cream great as always
- JMJeremy MelocheAug 16, 20255.0Sometimes slow but always worth the wait
- KHkonnor hughesJul 5, 20255.0Just had to share a positive review solely based on amazing customer service. So I ordered uber and through a small mistake I was sent a wrong item. I called the store with the intention to just bring to their attention that they should pay closer attention to the specifics of an order and the changes made to items. I was speaking to a manager (which I’m upset I didn’t get her name) that handled it in the best way possible, which was confirming my order and then driving out herself to my house to bring the correct item. She even upsized the item as well! Very happy with how it was handled and how above and beyond they went over a small mistake. Thank you Dairy Queen manager!
- DMDarpan mehtaJun 23, 20251.0The employee on the window is very rude 23rd of june at 10:53 pm I don’t like the behaviour even he did not make blizzard very good
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items such as burgers and fries, soft-serve ice cream, signature shakes, Blizzard® Treats, and DQ cakes.
What are the operating hours of Dairy Queen Grill & Chill?
This location is open Monday to Friday from 10:30 AM to 11:00 PM, and on Saturday and Sunday from 11:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill have accommodations for families and children?
Yes, the restaurant is family-friendly, welcomes children, and has high chairs available.
Is there seating available at Dairy Queen Grill & Chill?
Yes, both indoor and outdoor seating are available for customers.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pickup.
Can customers use Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this location.
How can I order from Dairy Queen Grill & Chill ahead of time?
You can place orders for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12154/.
Are there any nearby coffee shops where customers can visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby coffee shops include Tim Hortons, Starbucks, and Pino's Get Fresh, offering great spots for coffee or a snack before or after your meal.
What other fast food restaurants are near Dairy Queen Grill & Chill?
Nearby fast food options include KFC, another Dairy Queen, Primo Pizza & Wings, and Wacky's, providing various dining choices for customers.
Are there any pet-related services near Dairy Queen Grill & Chill?
Yes, nearby pet services include Ableson Veterinary Services, Paw Spa SSM, and Foremost Pet Foods, which customers can visit for pet care needs when visiting the area.