Brand Certified
McDonald's
3.5(1130 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1253 London & Murphy Road, Sarnia, ON
N7S 1P3, Canada
Certified by McDonald's • Mar 01, 2026
(519) 383-7511
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,130 reviews
5 stars
396
4 stars
281
3 stars
183
2 stars
88
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during late hours, with long wait times for orders.
Food Quality
Many reviews mentioned issues with food temperature, with several customers receiving cold or improperly prepared items.
Staff Attitude
There were numerous complaints about rude or unhelpful staff, particularly during late shifts, leading to negative customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and helpfulness.
Cleanliness Issues
Several reviews noted that the restaurant was not well-maintained, with dirty tables and floors reported.
- CPCass PFeb 16, 20262.0This location has has been consistently bad for a while, but I've reached my limit. No matter what I order, I always have to park out front and wait for it to be brought to my car and the usually forgot at least one order of fries. My last visit was no different. I was told to park out front, which was whatever, I'm used to it at this point. They bring out my food and the person walked back inside. I checked my order and realized they had forgotten 2 burgers and one of my fries. So I pulled back into the drive thru, explained what happened at the speaker and was told oh yes we have your food, just pull up the second window. So I wait my turn, finally get up to the second window and when the girl opened the window I was greeted with "You're the complainer right?" I corrected the person and said "No, but I am the person who's food you guys forgot to bring out". I don't expect greatness from a fast food restaurant, but I do expect to not be called a complainer to my face. I will be going to a different location from now on.
- LMLaksh MFeb 10, 20261.0Untrained and unprofessional staff, hungry for tips, Rude and Always serving wrong order. Come hete anytime to ruin your day
- CCChetanFeb 8, 20262.0I stopped by the McDonald’s on London Road to grab a Mango Pineapple Smoothie, and the portion was noticeably smaller than it should be. I even took a photo because it was that far off. The person at the register didn’t call out my order, so it just sat there while he stood at the till with nothing to do. The locations on Confederation St and Christina St are much better in comparison. Their portions are right, and the staff there are friendlier and more attentive. This London Road location could definitely use some improvement.
- KLK LewisFeb 6, 20264.0McDonald's is always good munchie food and the service is ok but It's a different video than when I was younger
- BCBeth ClarkFeb 3, 20265.0I alway have a good visit
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 1253 London & Murphy Road, Sarnia?
McDonald's at 1253 London & Murphy Road, Sarnia is open 24 hours every day of the week.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this location, meaning you can order any time of the day or night.
Is there a drive-through service available at this McDonald's, and when is it open?
This McDonald's has a drive-through service open 24 hours a day, seven days a week.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is offered as one of the pickup and delivery services at this location.
What kinds of meals does McDonald's serve at this location?
They serve breakfast, lunch, and dinner meals, including options like the Big Mac and Quarter Pounder.
What payment options can I use at McDonald's on London & Murphy Road?
You can pay with American Express, Cash, Discover, MasterCard, or Visa cards.
What is the dress code when dining at this McDonald's?
The dress code is casual, so you can come as you are.
Is there a nearby place where I can get coffee or desserts before or after visiting McDonald's?
Yes, Starbucks Canada and Tim Hortons are nearby coffee shops where you can enjoy coffee or desserts before or after your visit.
Are there any shopping centers close to McDonald's where I can shop conveniently?
Yes, Lambton Mall is nearby and offers shopping including a bookstore and comic store, making it easy to shop before or after your meal.
What entertainment options are near this McDonald's location?
Nearby entertainment includes Dooly’s Billiard Parlour for pool enthusiasts and Crabby Joe’s Bar and Grill for a restaurant and sports bar experience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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