This is my favourite McDonald’s in Sarnia. Even when it’s busy, I’ve never waited more than five minutes. The staff are consistently friendly and efficient. A special thanks to Brooke! Despite being short-staffed yesterday, she served everyone with a smile . Excellent service!
TG
The bad goy
Sep 9, 2025
5.0
Would of rated 1 star for the terrible service from the employees. Then a nice worker named Brooke was super nice and more then exceptional customer service and made up for it and treated us great with a smile and respect. Would not have came back to this location if not for the employee named Brooke. I hope she is treated well by management, she is the only thing saving this McDonald's
BM
Bill McKee
Aug 30, 2025
1.0
Head office should probably know that any service metrics being collected at this site are fake. The self order kiosk never has printer paper, and they clear the order from the screen as soon as it arrives, so you at head office never get an actual account of how long it takes from order placed to order fulfillment. If this is corporate policy, then you could save more money by taking down the screen that lists the in progress and order being served messages, and not pay the electricity bill to run it, either.
Oh, and the fries are always cold here.
CN
Cheezy The Nerd
Aug 28, 2025
1.0
Get your crap together. 6 McPops were all frozen. Lettuce on the burgers was expired if not should have never been served.
JB
Justin Bailey
Jul 17, 2025
5.0
Staff is great. Food is great. Overall they are doing their best with what they have.