Many customers reported rude and unhelpful staff, with several instances of poor service overshadowing the dining experience.
Food Quality
Numerous reviews highlighted inconsistent food quality, with complaints about soggy chicken, cold meals, and overall dissatisfaction with the taste.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and unpleasant odors.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality on certain occasions.
SJ
Shanaye Jamali
Nov 8, 2025
5.0
Always great service and the chicken is okay.
RF
Rob Friedel
Nov 5, 2025
1.0
Ordered the “first bucket is on us deal” through the app… upon realizing they did not include said “free” bucket I called the location (Colborne) and asked if it had been included… they said no it wasn’t included online despite no mention of this anywhere on the app… so I asked to cancel my order… on the support line I was instructed to call which was indeed the Colborne location themselves… they said I had to cancel through the app and they couldn’t refund my money… so I said keep the order thinking getting something for the $25 I wasted was better than getting nothing at all… I was then called by another individual who also had extreme difficulty with the English language, asking if I cancelled my order to which I replied i hadn’t and to send it… did not receive my order and so called again and they claimed to have no knowledge of my order… then I lost my shit and all of a sudden they did have knowledge of my order… I was then contacted by someone else with slightly better English who informed me I would receive my money back in 1-3 days… that was 6 days ago and have not received anything back. Do not order from KFC… literally every other chicken place is better and it is not worth the aggravation or giving money away for absolutely nothing. Thanks for showing me that one of our childhood favourite chicken places is now a pathetic facade for stealing money.
HL
heaven lee
Oct 19, 2025
4.0
Staff is friendly and food is ok but there's a bad smell when you walk in and it could be cleaner
BB
Brooke
Oct 18, 2025
1.0
The MANAGER hung up on my husband when he pointed out not all of their menu items were available online. Had what looked like spit on the food after this convo. I've reported to the health unit and corporate. Disgusting behavior
MC
Mai Cee
Oct 12, 2025
1.0
Wouldn't give me all dark meat. Wanted to pay extra. Cashier and cool discussed for a few minutes and said no. Went on skip and ordered all dark meat no problem from the other store. Ridiculous
KFC is located at 823 Colborne Road, Sarnia, ON, N7T 6V9, Canada.
What are KFC's opening hours in Sarnia?
KFC is open every day from 10:30 AM to 11:00 PM.
What type of restaurant is KFC in Sarnia?
KFC is a fast food restaurant specializing in chicken dishes, including meal delivery and halal options.
How can I contact KFC in Sarnia?
You can reach KFC by phone at +1 519-337-3227.
Where can I find more information or order online from KFC in Sarnia?
Visit KFC's website at http://kfc.ca for more information and to place orders online.
Are there any gift shops near KFC in Sarnia?
Yes, Schuylers Gifts & Cards, a gift shop and stationery store, is located nearby and perfect for picking up cards or gifts before or after your meal.
Is there a spa close to KFC in Sarnia where I can relax after dining?
Yes, Sarahs Spa offers nail and beauty salon services near KFC, making it convenient to enjoy some relaxation after your visit.
Where can I find ATM services near KFC in Sarnia?
You can use the Localcoin Bitcoin ATM at Exmouth Convenience or The Exchange Network ATM, both close to KFC for your cash and cryptocurrency needs.
Are there any pet-related services near KFC in Sarnia?
Yes, Clean Cut K offers pet grooming services and For Dogs Only provides pet services nearby KFC if you want to take care of your pets while enjoying a meal.
Can I do hardware shopping near KFC in Sarnia?
Yes, Northgate Home Hardware and Home Hardware, Building Centre & Furniture Stores are retail stores close to KFC, convenient for your home improvement needs.