About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.1
562 reviews
5 stars
157
4 stars
95
3 stars
86
2 stars
68
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including soggy chicken, incorrect orders, and overall dissatisfaction with the taste and freshness.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and unpleasant odors.
Staff Attitude
While some customers praised friendly staff, many others noted a lack of professionalism and courtesy among employees.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a need for improvement in order handling.
- KMKris MDec 27, 20251.0Tried to use my Christmas gift card....but was told they dont have a gift card "machine."
- DSDr. Fadji Sylla-RobertsDec 20, 20251.0I was at the drive through and costumer service was the poorest. The guy was speaking to me as if I was nobody and when he was handing me my order he didn’t even looked at me. Not a thank you and not a have a good day. Like seriously!!! From the time I started ordering he was just saying “drive up” and there was no one behind me at the time. He was just rushing me out. Saturday, December 20, 2025 around 12:50 pm. You guys need to do better. I am spending my money here, not begging you 🙏
- JSjose salamancaNov 24, 20251.0Very bad experience. Two sandwiches, almost an hour's wait, the place is absolutely terrible. The service was very, very poor.
- SJShanaye JamaliNov 8, 20255.0Always great service and the chicken is okay.
- RFRob FriedelNov 5, 20251.0Ordered the “first bucket is on us deal” through the app… upon realizing they did not include said “free” bucket I called the location (Colborne) and asked if it had been included… they said no it wasn’t included online despite no mention of this anywhere on the app… so I asked to cancel my order… on the support line I was instructed to call which was indeed the Colborne location themselves… they said I had to cancel through the app and they couldn’t refund my money… so I said keep the order thinking getting something for the $25 I wasted was better than getting nothing at all… I was then called by another individual who also had extreme difficulty with the English language, asking if I cancelled my order to which I replied i hadn’t and to send it… did not receive my order and so called again and they claimed to have no knowledge of my order… then I lost my shit and all of a sudden they did have knowledge of my order… I was then contacted by someone else with slightly better English who informed me I would receive my money back in 1-3 days… that was 6 days ago and have not received anything back. Do not order from KFC… literally every other chicken place is better and it is not worth the aggravation or giving money away for absolutely nothing. Thanks for showing me that one of our childhood favourite chicken places is now a pathetic facade for stealing money.
Frequently Asked Questions About KFC
What is the address of KFC in Sarnia?
KFC is located at 823 Colborne Road, Sarnia, ON, N7T 6V9, Canada.
What are KFC's opening hours in Sarnia?
KFC is open every day from 10:30 AM to 11:00 PM.
What type of restaurant is KFC in Sarnia?
KFC is a fast food restaurant specializing in chicken dishes, including meal delivery and halal options.
How can I contact KFC in Sarnia?
You can reach KFC by phone at +1 519-337-3227.
Where can I find more information or order online from KFC in Sarnia?
Visit KFC's website at http://kfc.ca for more information and to place orders online.
Are there any gift shops near KFC in Sarnia?
Yes, Schuylers Gifts & Cards, a gift shop and stationery store, is located nearby and perfect for picking up cards or gifts before or after your meal.
Is there a spa close to KFC in Sarnia where I can relax after dining?
Yes, Sarahs Spa offers nail and beauty salon services near KFC, making it convenient to enjoy some relaxation after your visit.
Where can I find ATM services near KFC in Sarnia?
You can use the Localcoin Bitcoin ATM at Exmouth Convenience or The Exchange Network ATM, both close to KFC for your cash and cryptocurrency needs.
Are there any pet-related services near KFC in Sarnia?
Yes, Clean Cut K offers pet grooming services and For Dogs Only provides pet services nearby KFC if you want to take care of your pets while enjoying a meal.
Can I do hardware shopping near KFC in Sarnia?
Yes, Northgate Home Hardware and Home Hardware, Building Centre & Furniture Stores are retail stores close to KFC, convenient for your home improvement needs.