Many customers praised the friendly and efficient service from staff, highlighting specific employees who went above and beyond.
Food Consistency
While some customers enjoyed the food, there were numerous complaints about food quality, including cold items and incorrect orders.
Cleanliness Issues
Several reviews mentioned unpleasant odors and cleanliness concerns within the restaurant, indicating a need for better maintenance.
Speed of Service
Customers frequently noted slow service, particularly during busy times, with some expressing frustration over long wait times.
Product Quality
The ice cream, especially Blizzards, received positive feedback for taste, but there were complaints about inconsistent texture and presentation.
LS
Lillian Sawczuk
1 day ago
1.0
I do not recommend the chicken tenders or any of the burgers, the chicken tenders taste dry and the burgers taste fake and dry. I will not be eating off the dinner menu again.
KW
Kate Woolaver
Jan 5, 2026
1.0
Come On DQ!!! I got a $15 gift card for Christmas, and decided to use it today. To start with...a 6pc. chicken strips basket with fries (no drink included) came to $14.23 with tax. That might not have been too outrageous (by today's standards) if there was actually 6 chicken STRIPS in there. What I received was 6 chicken nuggets, the smallest being shorter than my thumb. I have tiny hands and short fingers for reference. This is false advertising and definitely NOT worth what you charged me. Do better DQ. This is awful and I won't be back to spend my money there.
I have pictures if you'd like them forwarded.
BB
Brooklyn Black
Dec 2, 2025
5.0
Good was hot and wait times were low. One of my friends asked for a burger with extra patties, it was executed to perfection. I asked for the names of the kitchen staff that night, I believe their names were Devon and Lucass. Great work guys!
TC
Tawny Cooper
Nov 20, 2025
5.0
We had Maddie serve us at the til and she was absolutely amazing! She went above and beyond in her service. So sweet, helpful and upbeat. We need more customer service like this!
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Fridays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill in Sarnia family-friendly?
Yes, the restaurant is family-friendly, with amenities like high chairs, outdoor seating, restrooms, and is wheelchair accessible.
How can I order from Dairy Queen Grill & Chill online?
You can order online for pickup through their official order page at https://www.dairyqueen.com/en-ca/order/pickup/n/12206/.
Does Dairy Queen Grill & Chill offer WiFi to customers?
Yes, free WiFi is available at the restaurant to enhance your dining experience.
Are there any nearby dining options close to Dairy Queen Grill & Chill in Sarnia?
Yes, nearby dining options include Boston Pizza, which offers pizza and chicken dishes, and A&W Canada, another fast-food burger restaurant.
What nearby fitness options are available if I visit Dairy Queen Grill & Chill?
Raw Iron Health and Fitness gym is located nearby, making it convenient to enjoy a workout before or after your meal or treat.
Are there retail stores near Dairy Queen Grill & Chill where I can shop after dining?
Yes, nearby retail stores include Best Buy for electronics, Sally Beauty for cosmetic supplies, Lowe's Home Improvement, and clothing stores like Penningtons and Bonnie Togs.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1400 Exmouth Street, Sarnia, ON N7S 3X9, Canada.