Customers frequently praised the friendly and efficient staff, highlighting their willingness to go above and beyond for a positive experience.
Food Quality
While many reviews noted the deliciousness of the ice cream and certain food items, there were consistent complaints about food being served cold or improperly prepared.
Cleanliness Issues
Several customers reported unpleasant odors and cleanliness concerns within the restaurant, indicating a need for improved hygiene standards.
Service Speed
Many reviews mentioned slow service, particularly during busy times, with suggestions for better organization and efficiency.
Customer Experience
Positive experiences were often overshadowed by negative interactions, particularly regarding order accuracy and staff attitude during mistakes.
TC
Tawny Cooper
4 days ago
5.0
We had Maddie serve us at the til and she was absolutely amazing! She went above and beyond in her service. So sweet, helpful and upbeat. We need more customer service like this!
AS
Arjun Singh
Oct 26, 2025
5.0
Only place to go for dessert in Sarnia.❤️❤️
LM
Lynn mayle
Oct 4, 2025
5.0
Awesome staff
AB
Aidan Britney
Sep 26, 2025
1.0
a god awful smell (poop).
seen other complaints on the reviews. everyone was looking at each other. not pleasant and wasn’t the first nor the second time this has happened
KG
Kelly Graham
Sep 6, 2025
5.0
Love that they have a dairy free ice cream bar option!
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Fridays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill in Sarnia family-friendly?
Yes, the restaurant is family-friendly, with amenities like high chairs, outdoor seating, restrooms, and is wheelchair accessible.
How can I order from Dairy Queen Grill & Chill online?
You can order online for pickup through their official order page at https://www.dairyqueen.com/en-ca/order/pickup/n/12206/.
Does Dairy Queen Grill & Chill offer WiFi to customers?
Yes, free WiFi is available at the restaurant to enhance your dining experience.
Are there any nearby dining options close to Dairy Queen Grill & Chill in Sarnia?
Yes, nearby dining options include Boston Pizza, which offers pizza and chicken dishes, and A&W Canada, another fast-food burger restaurant.
What nearby fitness options are available if I visit Dairy Queen Grill & Chill?
Raw Iron Health and Fitness gym is located nearby, making it convenient to enjoy a workout before or after your meal or treat.
Are there retail stores near Dairy Queen Grill & Chill where I can shop after dining?
Yes, nearby retail stores include Best Buy for electronics, Sally Beauty for cosmetic supplies, Lowe's Home Improvement, and clothing stores like Penningtons and Bonnie Togs.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1400 Exmouth Street, Sarnia, ON N7S 3X9, Canada.