Dairy Queen Grill & Chill

4.2
984 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1400 Exmouth Street, Sarnia, ON
N7S 3X9, Canada

Hours

Reviews

4.2
984 reviews
5 stars
544
4 stars
276
3 stars
76
2 stars
31
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service from staff, highlighting specific employees who went above and beyond.

Food Consistency

While some customers enjoyed the food, there were numerous complaints about food quality, including cold items and incorrect orders.

Cleanliness Issues

Several reviews mentioned unpleasant odors and cleanliness concerns within the restaurant, indicating a need for better maintenance.

Speed of Service

Customers frequently noted slow service, particularly during busy times, with some expressing frustration over long wait times.

Product Quality

The ice cream, especially Blizzards, received positive feedback for taste, but there were complaints about inconsistent texture and presentation.
  • LS
    Lillian Sawczuk
    1 day ago
    1.0
    I do not recommend the chicken tenders or any of the burgers, the chicken tenders taste dry and the burgers taste fake and dry. I will not be eating off the dinner menu again.
  • KW
    Kate Woolaver
    Jan 5, 2026
    1.0
    Come On DQ!!! I got a $15 gift card for Christmas, and decided to use it today. To start with...a 6pc. chicken strips basket with fries (no drink included) came to $14.23 with tax. That might not have been too outrageous (by today's standards) if there was actually 6 chicken STRIPS in there. What I received was 6 chicken nuggets, the smallest being shorter than my thumb. I have tiny hands and short fingers for reference. This is false advertising and definitely NOT worth what you charged me. Do better DQ. This is awful and I won't be back to spend my money there. I have pictures if you'd like them forwarded.
  • BB
    Brooklyn Black
    Dec 2, 2025
    5.0
    Good was hot and wait times were low. One of my friends asked for a burger with extra patties, it was executed to perfection. I asked for the names of the kitchen staff that night, I believe their names were Devon and Lucass. Great work guys!
  • TC
    Tawny Cooper
    Nov 20, 2025
    5.0
    We had Maddie serve us at the til and she was absolutely amazing! She went above and beyond in her service. So sweet, helpful and upbeat. We need more customer service like this!
  • AA
    Arjun
    Oct 26, 2025
    5.0
    Only place to go for dessert in Sarnia.❤️❤️

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Sarnia serve?

Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, and Grillburgers®.

What are the opening hours of Dairy Queen Grill & Chill on weekdays?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Fridays.