Dairy Queen Grill & Chill

4.2
981 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1400 Exmouth Street, Sarnia, ON
N7S 3X9, Canada

Hours

Reviews

4.2
981 reviews
5 stars
543
4 stars
276
3 stars
76
2 stars
31
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers frequently praised the friendly and efficient staff, highlighting their willingness to go above and beyond for a positive experience.

Food Quality

While many reviews noted the deliciousness of the ice cream and certain food items, there were consistent complaints about food being served cold or improperly prepared.

Cleanliness Issues

Several customers reported unpleasant odors and cleanliness concerns within the restaurant, indicating a need for improved hygiene standards.

Service Speed

Many reviews mentioned slow service, particularly during busy times, with suggestions for better organization and efficiency.

Customer Experience

Positive experiences were often overshadowed by negative interactions, particularly regarding order accuracy and staff attitude during mistakes.
  • TC
    Tawny Cooper
    4 days ago
    5.0
    We had Maddie serve us at the til and she was absolutely amazing! She went above and beyond in her service. So sweet, helpful and upbeat. We need more customer service like this!
  • AS
    Arjun Singh
    Oct 26, 2025
    5.0
    Only place to go for dessert in Sarnia.❤️❤️
  • LM
    Lynn mayle
    Oct 4, 2025
    5.0
    Awesome staff
  • AB
    Aidan Britney
    Sep 26, 2025
    1.0
    a god awful smell (poop). seen other complaints on the reviews. everyone was looking at each other. not pleasant and wasn’t the first nor the second time this has happened
  • KG
    Kelly Graham
    Sep 6, 2025
    5.0
    Love that they have a dairy free ice cream bar option!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Sarnia serve?

Dairy Queen Grill & Chill offers classic fast-food items including burgers, fries, soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, and Grillburgers®.

What are the opening hours of Dairy Queen Grill & Chill on weekdays?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Fridays.