Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
Service Speed
Customers reported long wait times in the drive-thru, especially during late hours, with some experiencing waits of over 20 minutes.
Staff Attitude
Mixed feedback on staff friendliness; some employees were noted as kind, while others were described as rude or unprofessional.
Cleanliness
Concerns about the cleanliness of the dining area and restrooms, with reports of unsanitary conditions.
Management Issues
Criticism of management for poor organization and lack of accountability, leading to a frustrating customer experience.
TB
Tom Breen
Feb 7, 2026
1.0
Does not deserve 1 star. Happy meals not in a happy meal box, no toy. Incorrect drinks. No dipping sauces for multiple meals. Cold soggy french fries. Will not return here, ever.
LD
Lori Desjardins
Jan 24, 2026
2.0
Going in the drive through, its inevitable that something is always missing or did the order wrong, half the time fries are cold.
Employees always kind
DL
Diane Lafortune
Jan 24, 2026
2.0
My husband went yesterday it was chaos in drive thru
He paid 21.88 and he had no place to park at parking 1 2 and 3 to wait for the food he was piss and he left without our food
So enjoy that free money u had
We will drive too orleans now to get our mcdo
And we live in rockland
CH
Chris Hunter
Jan 8, 2026
1.0
Unreliable, slow, unorganized. The manager team is absolutely terrible. He is very rude, I dispise coming in. They are lucky they are the only McDonald’s around the rockland area.
NP
Nicole Periatd
Dec 20, 2025
1.0
The lady at the window is so nice and friendly its to bad the rest of night staff dont take their jobs this great asked for no mayo cause of allergy to get home by some chance looked at bun to see they had scapped mayo off its a allergy not a preference asked for no salt on fries ok got it but fries were still ice cold the drink was flat no flavor to bad for those who dont care when drive thru greeter order taker makes it seem so nice she is the only reason any stars were given
What are the general operating hours of McDonald's at 2686 Laurier Street, Rockland?
McDonald's is open 24 hours every day, from Monday through Sunday.
During what hours is the drive-through service available at this McDonald's location?
The drive-through is available 24/7, every day of the week.
Can I get breakfast, lunch, and dinner at this McDonald's?
Yes, this McDonald's serves breakfast, lunch, and dinner.
Does McDonald's at this location offer in-store pickup or delivery?
This location offers in-store pickup but does not provide delivery services.
What payment options are accepted at this McDonald's?
You can pay using American Express, Cash, Discover, Mastercard, or Visa.
Is there an app available for ordering or loyalty rewards from McDonald's?
Yes, you can download the My McD’s App available on Google Play and the Apple App Store.
What is the dress code when visiting this McDonald's location?
The dress code is casual.
Are there nearby places where I can shop or run errands before or after visiting McDonald's?
Yes, nearby you can visit Bytown Pro (hardware store), Rockland Cellphone Repair Centre, and Rehan’s Your Independent Grocer for various shopping needs.
Where can I find nearby banking or financial services around McDonald's?
Scotiabank branches and Western Union money transfer services are located close to McDonald's at 2686 Laurier Street.
Are there other dining options close to this McDonald's in Rockland?
Yes, you can find nearby dining options like Milano Pizzeria Rockland and Bento Sushi within the vicinity.
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