Customer experiences with staff are inconsistent, with some praising friendly service while others report rude or incompetent staff.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
Cleanliness
While some reviews mention cleanliness, others report unsanitary conditions, particularly in the bathrooms.
Food Quality
Feedback on food quality is mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.
RR
RoRo
Nov 9, 2025
2.0
Food was cold and we Don’t live far!!
KB
Kristen Browning
Nov 3, 2025
1.0
every time ive gone they mess something up and have crazy long wait times
SS
Sivakumar
Nov 1, 2025
1.0
Very bad staff experience
AS
Abby Seymour
Oct 9, 2025
5.0
Helen was an absolute angel! We came here because she’s always so enthusiastic and appreciative of our service. 10/10 would recommend. Food is always fresh too!
RA
rachel austin
Sep 30, 2025
1.0
Starting to become one of the worse locations, some of the staff are friendly and some are just plain awful. I placed a large order tonight because it is the last day of monopoly (listed right on the app that it ends November 10) and wasn't given any stamps when there should have been 13! Was told by the "manager" that unless they are on the boxes they won't give them ( which is a lie given the fact they have every other time we have questioned not getting them on specific items labeled in the app as monopoly items at this locations and every other we have gone to) save your money and go somewhere else this place has become a joke.
Edited to add we did after much argument get 3 stamps but they refused to give the other 10 we were supposed to get.