Customers reported inconsistent service, with some praising friendly staff while others experienced rude or incompetent service.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated that food quality varied significantly, with some customers receiving cold or poorly prepared items.
Wait Times
Numerous customers complained about long wait times in both the drive-thru and inside the restaurant.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
DR
Dave Riley
4 days ago
5.0
Fantastic fries compared to other locations
AL
Ashley L
4 days ago
1.0
The employees at this location are nothing short of incompetent and lazy. Take the extra 15 mins and drive to Fort Erie location. You’ll thank me later. I
TZ
Tariq Ibn Ziyad
Dec 18, 2025
5.0
In few words, Mc Donald's care about quality, service and value. Love it.
BB
Brooke
Dec 8, 2025
1.0
Ordered the grinch meal at 12:00pm on December 8th 2025, and the idiotic staff have no sense of telling customers if they are out of products. COMPLETE RIP OFF
KB
Keshav Bhatia
Nov 28, 2025
1.0
Ordered mc veggie from them for 3rd time and still not upto the mark they just throw a bunch of lettuce and mayo. They should get proper training as the patty is always overcooked and smells burnt. The sandwich is misssing the taste the rest mcd offers.