We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Many customers reported inconsistent food quality, with complaints about bland flavors, missing ingredients, and poorly cooked dishes.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and lack of resolution for order issues.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and food preparation practices.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and enjoyable dining experiences.
Value for Money
Customers expressed dissatisfaction with portion sizes and pricing, feeling that the food did not meet expectations for the cost.
BB
Bubu
1 day ago
5.0
"I had an incredible dining experience and was thoroughly impressed. The flavors were complex and authentic, truly capturing the essence of Thai cuisine—that perfect balance of sweet, salty, and sour.
The staff were incredibly friendly and welcoming, and the service was prompt and efficient.
The restaurant has a great ambiance, making it a relaxing and enjoyable place to eat.
The portions were generous, and the overall value was excellent for the quality of food and experience.
I highly recommend THAI EXPRESS RICHMOND HEIGHTS to anyone looking for delicious, authentic Thai food. It's a must-try for both casual diners and Thai food connoisseurs alike!"
SR
Simon Riely
1 day ago
5.0
"I had an incredible dining experience and was thoroughly impressed. The flavors were complex and authentic, truly capturing the essence of Thai cuisine—that perfect balance of sweet, salty, and sour.
The staff were incredibly friendly and welcoming, and the service was prompt and efficient.
The restaurant has a great ambiance, making it a relaxing and enjoyable place to eat.
The portions were generous, and the overall value was excellent for the quality of food and experience.
I highly recommend THAI EXPRESS RICHMOND HEIGHTS to anyone looking for delicious, authentic Thai food. It's a must-try for both casual diners and Thai food connoisseurs alike!"
AP
Arth Patel
1 day ago
5.0
"I had an incredible dining experience and was thoroughly impressed. The flavors were complex and authentic, truly capturing the essence of Thai cuisine—that perfect balance of sweet, salty, and sour.
The staff were incredibly friendly and welcoming, and the service was prompt and efficient.
The restaurant has a great ambiance, making it a relaxing and enjoyable place to eat.
The portions were generous, and the overall value was excellent for the quality of food and experience.
I highly recommend THAI EXPRESS RICHMOND HEIGHTS to anyone looking for delicious, authentic Thai food. It's a must-try for both casual diners and Thai food connoisseurs alike!"
AP
AMIN PARNIL
1 day ago
5.0
"I had an incredible dining experience and was thoroughly impressed. The flavors were complex and authentic, truly capturing the essence of Thai cuisine—that perfect balance of sweet, salty, and sour.
The staff were incredibly friendly and welcoming, and the service was prompt and efficient.
The restaurant has a great ambiance, making it a relaxing and enjoyable place to eat.
The portions were generous, and the overall value was excellent for the quality of food and experience.
I highly recommend THAI EXPRESS RICHMOND HEIGHTS to anyone looking for delicious, authentic Thai food. It's a must-try for both casual diners and Thai food connoisseurs alike!"
LL
Lamy Lamy
5 days ago
2.0
This is based on my delivery order. The issues is not really related to delivery or not, it’s how they produce the dishes.
I ordered a pad Thai and pay extra for two additional extra sunny side crispy egg but turns out I think there are two issues:
1. The only egg that I see are the egg white on top of the bowl but with egg yolk missing. I think this is supposed to be my sunny side crispy egg but yolk is missing.
2. From the menu description, pad Thai suppose to include eggs but I find no eggs at all in the noodle which made it looks like the egg that suppose to be included as part of the pad Thai , they made it looks like the two fried egg I pay extra and then put it on top and that’s why there is no yolk.
I could be wrong but from what I see here, this is the conclusion I can make. Not good.
Frequently Asked Questions About Thai Express Richmond Heights
What Thai dishes are popular at Thai Express Richmond Heights?
Popular dishes include Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and the signature General Thai® with a blend of savory, sweet, sour, and spicy flavors.
What are the opening hours of Thai Express Richmond Heights?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Where is Thai Express Richmond Heights located?
It is located at 10520 Yonge St, Richmond Hill, ON, L4C 3C7, Canada.
What payment options does Thai Express Richmond Heights accept?
They accept cash and contactless payment methods.
Can I find Thai Express Richmond Heights on social media?
Yes, they have a presence on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
Are there any nearby places to visit before or after dining at Thai Express Richmond Heights?
Yes, nearby attractions include Escape OK, an escape room and amusement park; Zirzamin, a dance club and bar; and the Rich Art Gallery for arts and crafts enthusiasts.
What shopping options are nearby Thai Express Richmond Heights?
You can visit Richmond Heights Plaza shopping center, Dollarama discount store, and Hallmark gift shop located nearby for various shopping needs.
Are there facilities nearby that could help with printing or shipping needs?
Yes, The UPS Store #22 provides shipping, printing, and freight services close to the restaurant.
Can customers visiting Thai Express Richmond Heights find nearby beauty or wellness services?
Yes, Cerilli Beauty Centre and Polished Beauty Bar offer beauty salon and spa services close to the restaurant.
Is Thai Express Richmond Heights suitable for quick takeout or casual dining?
Yes, the restaurant offers fast cooking of authentic Thai food in fiery woks with fresh ingredients, ideal for quick takeout or casual dining.