Taco Bell

2.4
550 reviews
Two Taco Bell Crunchwrap Supremes

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantVegetarian Restaurant
Taco Bell at 1070 Major Mackenzie Drive East , Richmond Hill, ON L4S 1P3 serves up fan-favourite menu items like the Crunchwrap Supreme®, Cheesy Gordita Crunch®, Doritos® Locos Tacos or our famous Fries Supreme®. Whether you're in the mood for tacos, burritos, quesadillas, nachos, or value-packed combo meals, we've got something for everyone. Enjoy the convenience of fast-food delivery and mobile ordering with the Taco Bell Canada app. Order ahead for pickup or get your favourites delivered straight to your door. Plus, unlock exclusive digital deals and limited-time offers only available in the app!

Location

Taco Bell
1070 Major Mackenzie Drive East, Richmond Hill, ON
L4S 1P3, Canada

Hours

Reviews

2.4
550 reviews
5 stars
99
4 stars
65
3 stars
62
2 stars
50
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over having to return for corrections.

Food Quality

Mixed reviews on food quality, with some customers experiencing stale or poorly prepared items, while others found the food acceptable for a fast food chain.

Staff Behavior

Numerous reviews highlighted rude or unhelpful staff interactions, contributing to a negative customer experience.

Cleanliness

Reports of unsanitary conditions in both the dining area and kitchen were common, with some customers noting dirty tables and poor hygiene.
  • EM
    Einsine Music
    3 days ago
    1.0
    worst customer service worst food preparation worst employee attitude. Its like the hiring team for this location just hires anyone that can use a spoon. To be honest I don't even think the staff are capable of doing even that. All the food is just slapped together with mediocrity. The majority of items are never presented to the customer as advertised. Food often gets wrapped as if the workers are angry that they have to work. TACO BELL STOP HIRING PEOPLE THAT DON'T CARE ABOUT WORKING THERE. THEY CLEARLY ARE WORKING THERE BECAUSE ITS THE ONLY PLACE THAT WOULD HIRE THEM. They often get orders wrong. The only thing they are capable of making well are the most basic items (hard taco, fries, basic burrito, etc) none of the specialty items ever are up to par with what i believe taco bell would like to serve them as. This location doesn't even deserve 1 star but thats the lowest option I have.
  • EC
    evelyn chang
    4 days ago
    2.0
    Fast food? more like SLOW FOOD. A single sandwich and BOTTLED drink takes 30 minutes? I missed my PHYSICS TEST while waiting for this SINGULAR SANDWICH. Five workers, not a single customer except for me. I saw my burger sitting on the counter and not a single worker bothered to go package it until I reminded them. Unacceptable. Do better.
  • KL
    kepin lu
    Jan 2, 2026
    1.0
    What kind of fast food place takes 40 min to make an order for one person? Don’t bother coming here
  • AD
    Alex Deatlov
    Dec 24, 2025
    1.0
    The website + google maps said they close at 11 yet we got there at 9:56 and they refused to serve us and were rude about it too. Lazy staff bad customer service
  • AM
    Angel Maraj
    Dec 12, 2025
    1.0
    Ordered food for me and my family was told that I had to park the car and come in after 5 min to grab it. When I told the person at the window I have a baby and a child in the back I can’t leave them unattended that’s why I did drive through can someone bring it to the car she said well it’s cold so no…..in the end I had to quickly go inside and grab the food with a crying baby because after her saying fine someone will bring it no one came.

Frequently Asked Questions About Taco Bell

What are the opening hours for Taco Bell's drive-through at 1070 Major Mackenzie Drive East?

The drive-through at Taco Bell is open from 11:00 AM to 11:00 PM every day, Monday to Sunday.

Where is Taco Bell located in Richmond Hill?

Taco Bell is located at 1070 Major Mackenzie Drive East, Richmond Hill, ON L4S 1P3, Canada.