Taco Bell

2.4
544 reviews
Two Taco Bell Crunchwrap Supremes

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantVegetarian Restaurant
Taco Bell at 1070 Major Mackenzie Drive East , Richmond Hill, ON L4S 1P3 serves up fan-favourite menu items like the Crunchwrap Supreme®, Cheesy Gordita Crunch®, Doritos® Locos Tacos or our famous Fries Supreme®. Whether you're in the mood for tacos, burritos, quesadillas, nachos, or value-packed combo meals, we've got something for everyone. Enjoy the convenience of fast-food delivery and mobile ordering with the Taco Bell Canada app. Order ahead for pickup or get your favourites delivered straight to your door. Plus, unlock exclusive digital deals and limited-time offers only available in the app!

Location

Taco Bell
1070 Major Mackenzie Drive East, Richmond Hill, ON
L4S 1P3, Canada

Hours

Reviews

2.4
544 reviews
5 stars
100
4 stars
64
3 stars
62
2 stars
49
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Staff Competence

Numerous reviews highlighted issues with staff communication and order accuracy, with many customers experiencing rude behavior and misunderstandings.

Food Quality

The quality of food was often criticized, with complaints about stale items, incorrect orders, and poor presentation.

Cleanliness

While some noted improvements post-renovation, many customers still reported unsanitary conditions, particularly in the dining area and bathrooms.

Customer Experience

Overall, the customer experience was marred by long wait times, order mistakes, and inconsistent service, leading to a general dissatisfaction with the location.
  • YS
    yena sohn
    5 days ago
    1.0
    ordere uber. took an hour for my order to come. i like 10 mins away by car. driver told me they just started preparing once he arrived in the store. tried calling the store before two times and they didn’t pick up both times. really call yourself a fast food restaurant? do better.
  • RG
    Reza Golabian
    Nov 12, 2025
    1.0
    So dirty kitchen and the dining area. Staff are so rude.but food is good.
  • CE
    C T (Euphiecat)
    Nov 8, 2025
    2.0
    I wish this location would actually have my order ready when they say it is. I have had to wait 15-40 mins extra each time. I gave them grace the first few times, but geez, it's been every time. Maybe add an extra 10 staff to the already 10 staff there to get the orders going! Come on, corporate/management, you're letting down everyone!!! I just want my food.
  • MA
    Morgan Amanda
    Oct 28, 2025
    1.0
    GET NEW EMPLOYEES THAT KNOW HOW TO SPEAK ENGLISH AND RUN A DRIVE THRU. HOW ARE YOU SUPPOSED TO UNDERSTAND THE ORDER YOURE PUTTING IN if you can’t even understand what I’m saying? I came here at 3:45 today and sat for 10 minutes without anyone even acknowledging that they know I’m ready and waiting in the drive through. Disgusting service.
  • SL
    Sophia Leung
    Oct 22, 2025
    1.0
    Super slow service. Everyone is just standing around. Ordered online but they didn’t see my order until I got there, so had to wait. My order or name wasn’t called out so I didn’t even know it was ready until I checked the bags myself.

Frequently Asked Questions About Taco Bell

What are the opening hours for Taco Bell's drive-through at 1070 Major Mackenzie Drive East?

The drive-through at Taco Bell is open from 11:00 AM to 11:00 PM every day, Monday to Sunday.

Where is Taco Bell located in Richmond Hill?

Taco Bell is located at 1070 Major Mackenzie Drive East, Richmond Hill, ON L4S 1P3, Canada.