Business Details
About
Restaurant
Swiss Chalet in Richmond Hill, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
1,402 reviews
5 stars
1,069
4 stars
201
3 stars
51
2 stars
27
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh, delicious, and well-prepared, with particular mentions of the rotisserie chicken and house dressing.
Service Excellence
Many reviews highlighted exceptional service from staff members like Hareetika, Mary, and Baishali, noting their attentiveness, friendliness, and professionalism.
Inconsistent Experiences
Some customers reported issues with service quality and food accuracy, particularly with takeout orders and cleanliness at certain times.
Atmosphere
The restaurant was described as cozy and welcoming, contributing to a pleasant dining experience for families and groups.
Customer Loyalty
Several customers expressed a desire to return due to positive experiences, particularly citing specific servers who made their visits memorable.
- AVAmanda Vitorio1 day ago5.0We came for a big celebration with family and everything went really well! Food was delicious and service was amazing. Thanks so much to Shivani for a lovely experience.
- EREm Rose1 day ago5.0We came to Swiss Chalet for a family lunch and had quite a large party, Shivani was our server and she was absolutely fantastic! She was super patient and attentive :)
- ARAidan Robern1 day ago5.0Great experience at this Swiss Chalet. The restaurant our group of 20+ and Zoran, our server, was fantastic.
- HLHenry Lo5 days ago1.0Came in on Wednesday. Ordered and waited 30 minutes, then someone came and said there are no chicken legs, either wait another half an hour or have white meat…no food to comment on because we cancelled …BTW the previous time we came to this place we waited at the front for 5 minutes and no one was to ask for a table… this rating is based on the two experiences combined. Don’t understand the high rating for this restaurant. There are other better Swiss chalet locations.
- ARAmanda RingNov 15, 20255.0First time ordering online with delivery, it was seamless. The only thing that didn't work was the interactive map. It said when the driver leaves you can track your order. This feature didn't work.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 10909 Yonge Street, Richmond Hill offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Richmond Hill - Yonge Street's <a href="https://www.swisschalet.com/en/menus/delivery/store-1264/on/richmond-hill/10909-yonge-street.html">delivery menu here</a>.
Does Swiss Chalet Richmond Hill - Yonge Street offer takeout?
Yes, Swiss Chalet® Richmond Hill - Yonge Street offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Richmond Hill - Yonge Street's <a href="https://www.swisschalet.com/en/menus/takeout/store-1264/on/richmond-hill/10909-yonge-street.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Richmond Hill - Yonge Street?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Richmond Hill - Yonge Street offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Richmond Hill - Yonge Street?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Richmond Hill - Yonge Street <a href="https://www.swisschalet.com/en/menus/dining-room/store-1264/on/richmond-hill/10909-yonge-street.html">dining room menu here</a>.
Is Swiss Chalet at 10909 Yonge Street in Richmond Hill currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Richmond Hill - Yonge Street location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Richmond Hill - Yonge Street Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 10909 Yonge Street in Richmond Hill is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 10909 Yonge Street, Richmond Hill offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet at 10909 Yonge Street in Richmond Hill offer delivery service?
Yes, you can order delivery from Swiss Chalet Richmond Hill online via their website or mobile app. They also offer $5 off your first order of $40 or more through the app.
Can I place takeout orders at Swiss Chalet Richmond Hill - Yonge Street?
Yes, Swiss Chalet Richmond Hill offers takeout. You can place your order online, through their mobile app, or by calling the restaurant directly.
What are the operating hours for Swiss Chalet in Richmond Hill?
Swiss Chalet Richmond Hill is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sundays.
Are there any ongoing deals or specials at Swiss Chalet Richmond Hill?
Yes, Swiss Chalet offers various deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for current offers.
Does Swiss Chalet Richmond Hill serve vegetarian or gluten-friendly menu options?
Yes, they provide vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for detailed information and allergen precautions.
Is the Swiss Chalet Richmond Hill location Canadian owned and operated?
Yes, this Swiss Chalet location is owned and operated by local Canadian franchisees and has been proudly serving since 1954.
What nearby stores or services can I visit after dining at Swiss Chalet Richmond Hill?
Nearby you can visit Twins Convenience for shopping, La Vie Nails and Spa for beauty treatments, or Chatime Bubble Tea for a refreshing drink.
Are there public transit options near Swiss Chalet Richmond Hill?
Yes, Bernard Vivastation and Bernard Terminal bus stations are nearby, providing convenient public transit access to Swiss Chalet Richmond Hill.
Where can I find grocery stores near Swiss Chalet Richmond Hill for convenient shopping?
You can visit Wholesale Club or Jim's NOFRILLS Richmond Hill, both located near Swiss Chalet for your grocery needs.
What payment methods are accepted at Swiss Chalet Richmond Hill?
Swiss Chalet Richmond Hill accepts debit cards, credit cards, and mobile NFC payments for customer convenience.