Subway

4.2
455 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Hill Subway® Restaurant at 13025 Yonge St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13025 Yonge St, Richmond Hill, ON
L4E 1A5, Canada

Hours

Reviews

4.2
455 reviews
5 stars
319
4 stars
51
3 stars
17
2 stars
9
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and taste of the food, particularly the sandwiches and variety of options.

Service Consistency

While many reviews highlighted friendly and quick service, there were notable complaints about a specific employee's rude behavior, impacting overall customer experience.

Cleanliness

The store was often described as clean and well-organized, contributing positively to the dining atmosphere.

Customer Experience

Overall, many customers expressed satisfaction with their experiences, though some reported significant issues with service and order accuracy.

Management Issues

Several reviews pointed out problems with management and staff training, particularly regarding customer service and handling complaints.
  • JJ
    Jennifer
    4 days ago
    5.0
    I always have a great experience at this Subway location. I stop by regularly for lunch, and my order is always prepared quickly and efficiently. The staff are consistently kind, friendly, and attentive, which makes every visit enjoyable. The store is clean and the ingredients are always fresh. Highly recommend this location for a fast, pleasant, and reliable lunch spot!
  • AD
    Arezo Dolati
    Nov 13, 2025
    5.0
    I am regular customer at this location. Staff are very friendly, the lace is very clean and quality of food is very good. I recommend this location to everyone.
  • YA
    Yasmina Abd
    Nov 11, 2025
    1.0
    Food was no issue- but the guy who I think is either a manager or a senior, treats the other employee hidious and extremely rude in front of customers. The lady, in her older age is working extremely hard at this location and seems she is doing everything while the guy was just cashing out people and ordering around the lady in a very harsh tone. This is not okay. If you are a manager, act like a leader not a boss from 1950s. Extremely unsatisfying experience. We had a very bad feeling for the lady the whole time we were there.
  • NT
    Nivethan thavarajah
    Nov 3, 2025
    5.0
    Had an awesome experience at this Subway thanks to Yogi! I ordered the Great Canadian Deluxe and he seriously made it with care — stacked perfectly, fresh toppings, and just overall chef’s kiss. On top of that, he was super friendly and had great conversation while making the sandwich. You can tell he takes pride in what he does. Big shoutout to Yogi for making my day (and my sandwich) awesome! 🙌
  • NN
    Navashakthi Nagulendranathan
    Oct 29, 2025
    5.0
    I recently visited Subway and was pleasantly surprised by how fresh everything tasted. The bread was warm and soft, and I loved being able to customize my sandwich exactly the way I wanted. The staff were friendly and quick, even during the lunch rush. I went with the classic Italian B.M.T. and added plenty of veggies, everything was crisp and flavorful. The store was clean and well-organized, and I appreciated the variety of options, especially for healthier choices. Prices are reasonable, and the rewards program is a nice bonus if you're a regular. Overall, it's a solid spot for a quick, satisfying meal. Not gourmet, but dependable and tasty.

Frequently Asked Questions About Subway

Where is Subway Richmond Hill located?

Subway Richmond Hill is located at 13025 Yonge St, Unit 102, Richmond Hill, ON, L4E 1A5, Canada.

What are the operating hours of Subway at 13025 Yonge St?

This Subway location is open daily from 9:00 AM to 11:00 PM.